Village Honda

VERY Impressive Mechanical Services Dept In April 2017, I had gone to other garages to fix a 'stalling problem' on my 2006 Odyssey, an impressive piece of Honda automotive engineering. After In April 2017, I had gone to other garages to fix a 'stalling problem' on my 2006 Odyssey, an impressive piece of Honda automotive engineering. After spending $1,000 on repairs that did nothing to resolve the issue, I wrote to Village Honda's Service Dept. with my dismay as to why my Van could not be fixed. To my surprise, I received an immediate eMail from the Director of Services, Jeff Glover, advising me that they could fix the stalling issue, and even provide me with a loaner. I showed up the next day and the Service Manager, Gord Niwa, took the time needed to review what the problem was, and asked that I leave the vehicle so it can be repaired and road tested under various conditions. Kate Fletcher, Customer Service Advisor, regularly kept me informed on progress, and when Village Honda was satisfied that the Odyssey was repaired, I picked it up. I waited a week before writing a Review, because I didn't think this problem could really be fixed, but it was! I drove it for a week in all weather conditions and no stalling! As an added bonus, they even gave me a fair price for the repair work. About Village Honda: I've dealt with several Auto Dealers in greater Calgary, you feel like you're entering a Costco, where you immediately feel like a "number", and lacking total personalized service. Village Honda "IS" different, you get that "personalized service" from the Parts Dept. to the Service Shop, the Service Manager is easily accessible, and not stationed in a secluded area like other Dealerships. The Waiting-Room is furnished with tables and chairs and staff to look after your needs. Their Shuttle Service has punctual and friendly Drivers (I was chauffeured by 3 different drivers). Five-Stars from me ***** I was treated First-Class. There's nothing that could have been done to make my experience any better than it was. Thank you Village Honda Jean Luc Emond More

The Place To Go Test driving and buying a vehicle from Max was a great experience. He was friendly, knowledgable, and professional. He went above and beyond to make Test driving and buying a vehicle from Max was a great experience. He was friendly, knowledgable, and professional. He went above and beyond to make sure that buying a vehicle at Village Honda was the best. Thank you! More

I was put at ease and helped every step of the way When I entered the dealership I was greeted at the reception desk by a pleasant young lady who asked if she could help and immediately called a sales When I entered the dealership I was greeted at the reception desk by a pleasant young lady who asked if she could help and immediately called a sales rep. Mr Brandt. Mr. Brandt ushered me into his office and put me at my ease(car buying being the pressure cooker experience). He obviously knew his product information. I left his office with the feeling that he was my friend and I had known him for years. He offered me coffee and after the preliminary paper work introduced me to Ms.Kendrick,the Financial Service rep. She was very friendly and made me feel at ease though she was about to take my money. She explained the various additional options that were available to me and helped me choose best for me. She was very professional but still made me feel at home. The overall experience of buying your product was friendly without pressure. More

Respectful and patient Great service from start to finish. Omar and Lana treated us fairly throughout the whole process. Omar thoroughly explained all the features of the ve Great service from start to finish. Omar and Lana treated us fairly throughout the whole process. Omar thoroughly explained all the features of the vehicle and did not rush us. Lana explained all of the different options available in the finance office. They gave us a fair trade in for our vehicle, where one of the other Honda dealerships was not even close. Highly recommend this dealership, especially Omar and Lana. More

Lana - A pleasure to do business with! Lana was excellent to work with in the purchase of our new CRV. She was friendly and knowledgeable while walking us through the process. Lana was ha Lana was excellent to work with in the purchase of our new CRV. She was friendly and knowledgeable while walking us through the process. Lana was happy to explain details thus making it easy for us to understand the purchase. Lana was flexible to meet with and is willing to answer any further questions that might arise. More

Awesome service Awesome sales person that actually seemed to care that i left with my dream car. Management was also very helpful in getting the price I needed for my Awesome sales person that actually seemed to care that i left with my dream car. Management was also very helpful in getting the price I needed for my trade in five stars More

Gary Robertson is the best salesman! Ever!! My wife and I took in many different dealerships and dealt with many salesman from both other Honda dealerships and others while liking for a vehicle. My wife and I took in many different dealerships and dealt with many salesman from both other Honda dealerships and others while liking for a vehicle. We just didn't feel right about the others. Whether it was the car or even the salesmen we were dealing with. We went on a hunch to village Honda and were approached by Gary Robertson. and not only did he show us a great car, he was personable, was willing to work with us in price, and treated us with the utmost respect! We couldn't have asked for a better salesman and not only walked away from village Honda with a great car, but with smiles on our faces because of the treatment we received! Not only was our experience great in the sales department, William from financing was also tremendous and a very nice person! We were very pleased and will be happy to come back again for our next vehicle and hope that Gary is still there to sell it to us! More

Professional and knowledgeable. I had a great experience at this dealership, and with Samer. He is an incredibly knowledgeable salesperson. His estimate of my monthly payments was al I had a great experience at this dealership, and with Samer. He is an incredibly knowledgeable salesperson. His estimate of my monthly payments was almost bang on. Based on what I was looking for, he had the SUV's picked out to show me ahead of time. I would recommend Samer to anyone looking to buy a new or used vehicle. I also had a great experience with two people in finance. Both were a great help. More

Excellent salesman , manager and financer Excellent Customer Service . Knowledgeable, Friendly and Helpful in give me very good deal then other dealers. Gave me a deal I could not refuse. Ex Excellent Customer Service . Knowledgeable, Friendly and Helpful in give me very good deal then other dealers. Gave me a deal I could not refuse. Excellent dealership to shop for new Honda. More

Excellent Customer Service I just bought my 2014 Honda Accord from this dealership Last month. Rajesh was the right man to talk to. He did an exceptional job from choosing the v I just bought my 2014 Honda Accord from this dealership Last month. Rajesh was the right man to talk to. He did an exceptional job from choosing the vehicle to get the financing done @ a good rate. 👍 More