Victoria Hyundai

Fantastic Experience - a Great Team! My wife and I purchased a new Hyundai Elantra GT GL from Victoria Hyundai, and we couldn't be more pleased. From my initial interaction with Jamie, t My wife and I purchased a new Hyundai Elantra GT GL from Victoria Hyundai, and we couldn't be more pleased. From my initial interaction with Jamie, to my test-driving with Andrew, to nailing down the financial details with Bruce...everyone was there to help. Jamie's knack of suggesting vehicles and figures that suit your needs is uncanny; a perfect compliment to Andrew's knowledge of all things Hyundai. From the moment I walked in, to the moment Andrew drove our new car home for me (yes, you read that right - found myself suddenly with two vehicles!), I never felt pressured or even like a 'customer' - more like a friend "talkin' cars". ...and they even offered me chocolate cake! :-) More

new car purchase It was a pleasure to deal with Wes and Indy on the purchase of my third car from this dealership. The customer service from these two is second to non It was a pleasure to deal with Wes and Indy on the purchase of my third car from this dealership. The customer service from these two is second to none in my opinion. The entertainment value with their antics as well as the quality of the Hyundai product will keep me coming back. I was in Victoria Hyundai for most of the day deciding what I wanted, and me and my wife left very satisfied with a 2014 Santa Fe. Being a repeat customer, they seemed to know just what I wanted. I would recommend them and the dealership to anyone, and thanks for the laughs too. More

A/C Service Corey was great deal with,he was honest and explained the work that needed to be done while keeping costs reasonable. This last service left with me w Corey was great deal with,he was honest and explained the work that needed to be done while keeping costs reasonable. This last service left with me with the confidence that I will return to see Corey again when needed. More

Over above and Beyond It started with Andrew.. personable, honest, caring and 110% there! Thank you. Then to finding a vehicle and financial compatibility/making the deal.. It started with Andrew.. personable, honest, caring and 110% there! Thank you. Then to finding a vehicle and financial compatibility/making the deal...Indy(loves chocolate, warm and friendly and a great smile)... then Jared (contracts/financing and has all the answers). My first car 2011 Hyundai Accent.. well didn't work out too well, had issues, but to give the car credit... it kept going when it wanted to die, and got me from Sidney to downtown Victoria. Andrew was there for me within a 1/2 hour of a phone call with a loaner. Next came a new car, but over my comfort level financially. Hyundai stepped up and Jamie worked endlessly, patiently, always with a smile and good humour, with Andrew right there to be supportive and give a hug :), to find me the right vehicle. My son's fiancé had just purchased a Sonata, which they both love, also worked with Indy. I didn't know this til Mother's day. So he helped me and convinced me to go Sonata. Jamie made it work financially, Jared did the paperwork, Andrew was there the whole time and got the car ready. I really wanted the Elantra, and should've stuck with that decision. The Sonata is a great, luxurious car and the price is right, just too big of a car for my comfort zone. The Elantra is perfect and I highly recommend both, if you want something sporty go for the Elantra GT, it's like a higher end Accent and much nicer car. In summary, no other dealership (and I've been to a few) will work as hard, be as supportive of their clients, during the search or after the purchase), or stand behind their clients and go over and above the extra mile. Definitely in good hands with Hyundai and I recommend my team ... Andrew, Indy/Jamie and Jared. 5Stars from me. Trish More

The selling is in the showing. Tristan provided excellent service throughout our ne vehicle buying experience with Victoria Hyundai. He was friendly, informative and accommodating Tristan provided excellent service throughout our ne vehicle buying experience with Victoria Hyundai. He was friendly, informative and accommodating over the telephone (I had called before coming to view) and, once my wife and I had arrived in the evening to look at the vehicle we found that his friendly demeanor felt as though it was based on a genuine interest in assisting us. We had called ahead to say that we were coming so a vehicle matching our interest was ready so clearly he listened to what we wanted. The walk-around and test drive we informative but informal, and the discussions afterward felt easy and genuine. We ended up purchasing a new Tuscon and both my wife and I agree that our overall experience with Tristan was that we were told about a vehicle, not sold one. We really apprecaited his listening skills and his attention to the details that were important to us. More

Excellent Experience I purchased a new "used" vehicle from Jody recently, and I was skeptical and wary of dealerships and car dealers prior to walking into Hyundai. My exp I purchased a new "used" vehicle from Jody recently, and I was skeptical and wary of dealerships and car dealers prior to walking into Hyundai. My experience with Jody from the beginning was not a stereotypical car sales experience. He was very friendly, and not pushy with a sale. He took the time to make other suggestions that would meet the specifics I was looking for in a vehicle. What really stood out to me was that Jody spent more time with me during this experience than I would expect of a car sales person. Further, he has taken the time after my purchase to assist me further. Jody did change my perspective of buying from a dealership and in particular, what an experience with a car sales person can be. I would return in the future to purchase another vehicle through him, and would highly recommend Jody to others looking to purchase a vehicle. Thanks for making such a big purchase a good experience. I did leave a very happy customer! More

pleasant experience They went out of their way to work a deal that suited our budget , this was done in a stress free and gracious manner, greatly appreciated. G.D.Reeve They went out of their way to work a deal that suited our budget , this was done in a stress free and gracious manner, greatly appreciated. G.D.Reeves Earlier in the week, my husband had test-driven a vehicle at a competitor's lot. Then he had driven by your lot and stopped to look at a vehicle. The day we purchased the car, we started out at the competitor's lot, where the same salesperson who had previously waited on my husband approached us. He didn't remember Greg or that he had test driven anything. They seemed disinterested in our business, telling us that there were things wrong with our vehicle that we knew were untrue. They were aloof, and did not discuss any possible situations of purchasing a vehicle there. We left feeling somewhat insulted, but not sure why. In contrast, your customer service was excellent! Not one but two people recognized Greg from his previous visit and asked about our trade in vehicle. On the way home, I wanted to stop by the other place and show them our new car! People need to feel welcome, accepted, and that their needs will be met as much as possible. Your staff exemplified this with us. It was relaxed, with no pressure. The only change I would make would be to shorten the purchase procedure if possible. Rumon is a very personable young man, and a pleasure to do business with. I will recommend him and the rest of your team to anyone who inquires. Wendy Reeves More

Happy Camper! Andrew was very friendly and focused on our wishes and needs. He took time with us and located the car that we are now driving. There was a couple o Andrew was very friendly and focused on our wishes and needs. He took time with us and located the car that we are now driving. There was a couple of very minor hiccups at the close of our purchase, but Indy followed up to ensure we were satisfied. More

Appreciation Appreciate the personable and non-pressure service from Wes. He made himself available and listened to what mattered to me the most. He's great! Appreciate the personable and non-pressure service from Wes. He made himself available and listened to what mattered to me the most. He's great! More

service review I found that Corey was helpful and courteous. He explained what he was doing and the reason. I would definitely recommend if you need service to g I found that Corey was helpful and courteous. He explained what he was doing and the reason. I would definitely recommend if you need service to go to Hyundai in Victoria... Joan McIndoe More