Victoria Hyundai

TERRIBLE SERVICE DEPARTMENT My daughter and I both own Hyundai vehicles, we love our cars, BUT, have had TERRIBLE SERVICE this past couple months. I had an issue, they charged me My daughter and I both own Hyundai vehicles, we love our cars, BUT, have had TERRIBLE SERVICE this past couple months. I had an issue, they charged me 1400 .00 said it was good to go, then shortly after had o return for a new fuel pump, which was the issue in the beginning, so not sure what I paid for to begin with ! They ran my car for a full day and ran it to empty, I picked up my vehicle and the red light for gas was on . Mt daughter just had her car in 1300.00 ( she is 22 ) , they told her one thing would be 80.00, and another was to be 100.00, She went to pick up her car and it cost 1300.00...they took total advantage of a young girl. She has years of warranty left but we will NOT return there !!! I will not go there anymore either , and do not recommend them for service. I have spoke to Service Manager with zero satisfaction AND Clair the customer service rep and had NO SUPPORT whatsoever !! VERY DISAPPOINTED and plan to write an official letter of complaint to the Company . I know of co workers who are in the same situation who REFUSE to go there for service !! More

Thank you for your service. The staff were very helpful and it was a positive experience. I have not seen this level of customer service in a very long time. for your service. The staff were very helpful and it was a positive experience. I have not seen this level of customer service in a very long time. More

Helpful, friendly, knowledgeable Eric was extremely helpful in my search for a Hyundai elantra GT. He answered all questions thoroughly and was able to secure my car quickly and painl Eric was extremely helpful in my search for a Hyundai elantra GT. He answered all questions thoroughly and was able to secure my car quickly and painlessly. More

great experience The experience from start to finish was awesome. Jody and Bruce were both very friendly and personable. We love our new (to us) Santa Fe The experience from start to finish was awesome. Jody and Bruce were both very friendly and personable. We love our new (to us) Santa Fe More

very good experience I was looking for a used car when I first moved to Victoria. Wes and Indy helped me and made sure I received the best price/quality . It took me about I was looking for a used car when I first moved to Victoria. Wes and Indy helped me and made sure I received the best price/quality . It took me about 3 Hours to decide; they were patient, professional and especially friendly .Thanks to them I own a Mercedes B200 Turbo! More

Excellent Customer Service I was on the hunt for a new vehicle in a short amount of time. Eric was very friendly, professional and knowledgeable. He went out of his way to he I was on the hunt for a new vehicle in a short amount of time. Eric was very friendly, professional and knowledgeable. He went out of his way to help me find what I was looking for, and I am certain he will do this for all of his clients. More

Most excellent car sale experience Our total experience was second to none. From the moment we contacted the dealership we had excellent genuine customer service from all who dealt wit Our total experience was second to none. From the moment we contacted the dealership we had excellent genuine customer service from all who dealt with us and especially from Eric Phendler. Would totally recommend Eric 110% as he genuinely went over and beyond to make our purchase experience a wonderful and comfortable time. We have bought many new cars but Eric Phendler was truly a professional and knowledgeable sales guy. Our new car is totally awesome and the same can be said about Eric. Thank you so much Eric and all the team, not to forget Indy, Andrew and Bruce, thanks guys you are all an awesome team. So happy with our new car purchase experience. More

Awesome place, Awesome Employee! I'm a first time owner, I actually went into the dealership to get some information about a car, ended up leaving with a bran new one! The employees a I'm a first time owner, I actually went into the dealership to get some information about a car, ended up leaving with a bran new one! The employees are fantastic, and Eric was a great salesman! They literally had a answer for every question I had, and they helped me through every step. More

Spacey Little "Around Town" Car - the Elantra was Purrfect I decided to buy a 2014 Elantra; Great Year- End Clearance pricing and financing. The roomy hatchback fits our sports/business lifestyle exactly for b I decided to buy a 2014 Elantra; Great Year- End Clearance pricing and financing. The roomy hatchback fits our sports/business lifestyle exactly for business shopping and passenger comfort around town. More

Friendly and Helpful Eric Phendler sold me on the Genesis and follow up after the sale. The price I got for the Lancer was fair. The car has a trunk large enough for a c Eric Phendler sold me on the Genesis and follow up after the sale. The price I got for the Lancer was fair. The car has a trunk large enough for a cart and golf bag More