Victoria Hyundai

A Very Nice Experience First, we had gone to Victoria Hyundai to just view one of the vehicles that we had been looking to buy for some time now. When we arrived, we had fou First, we had gone to Victoria Hyundai to just view one of the vehicles that we had been looking to buy for some time now. When we arrived, we had found that we had arrived during the last day of one of the promotions going on (how lucky!). We were looking to test drive one of the vehicles on display. When we had mentioned this to Abdul, he helped us find a vehicle that had all the exact same features as the one that we were interested in, as well as being around $6000 cheaper. We were very happy with this during the test drive, and Abdul helped us learn about all the features of the car. The car ride was very enjoyable as Abdul was a very nice and friendly person. He was also very knowledgeable about any questions we had about the car. Due to this, we were certain that we wanted the vehicle that Abdul had recommended for us. It was perfect for what we needed. Many thanks to Abdul for helping us get a vehicle that had what we were looking for and was cheaper than the one we had looked at. He helped us get the most bang for our buck! Also, I would like to thank Jared for his hard work in helping us make the right choice in options that we could get to accompany our car. Finally, I would like to thank Jeremy for all his help as well. While we didn't work with him directly, he had helped us a lot when we were having some problems with license plate transfers. He was also a very nice guy. So, in conclusion, I would definitely recommend buying a car at Victoria Hyundai. When you do go there, make sure to ask for Abdul, as he will definitely make you feel very welcomed there. More

Ask for Indy! I owe him my sanity! Shortly after purchasing a used 2008 Santa Fe, I was fronted with a possible $4000 transmission service bill, I contacted mysales rep and received no Shortly after purchasing a used 2008 Santa Fe, I was fronted with a possible $4000 transmission service bill, I contacted mysales rep and received no help or recommendation. That is when I called in and was transferred to Indy. To make a very long story short, Indy worked tirelessly for me, and became my advocate and was able to cut that bill in half! He could not 'okay' the things I needed at his power level, so he put his neck out and managed to get all the powers that be, in one room to hear the situation and give the ultimate go ahead. He along with Steve in the service department, got my car back to me in 3 days (which is unbelievable)!!! I owe Indy A LOT and am lucky he was the one who asnwered my call! Please insist on dealing with Indy, he deserves the highest praise! THANK YOU! More

Pleasantly surprised I'd been thinking of getting a new vehicle for a while but kept procrastinating because I just didn't want to deal with the hassle & stress of it all. I'd been thinking of getting a new vehicle for a while but kept procrastinating because I just didn't want to deal with the hassle & stress of it all. Then fate had me stopping into Victoria Hyundai late one night where i'd planned to have a quick browse. I was surprised when Abdul walked out of the showroom as I'd thought they were closed and I was pleasantly surprised when he didn't start in with a high pressure sales pitch. Instead he started off with the basics, asking what I was looking for in a car. To be honest I wasn't really sure, so we looked at a few cars, chatted about the different features, he gave me some brochures and suggested I go onto the Hyundia website, and then I scheduled an appointment for a couple of days later. Over the next 2 days I reviewed the website checking which vehicle met my prerequisites. I actually enjoyed the test drive, Abdul was very knowledgable about the vehicle, we talked about the pros and cons of different features. He is friendly and has a quiet, calm demeanor which puts you at ease. I mean really, how many people look forward to a test drive with a stranger. But I would definitely recommend Abdul. I found all the staff very friendly and helpful, Bruce was very good at explaining all the financing & extended warranty details. (I 'd recommend reviewing theses ahead of time as well, so you make the best choice for you). I've only had my new car for a few days so can't comment on their long term service but the reviews I've read so far sound promising. To me, an exit survey is as important and usually more informative than a start up survey, I would like to see more of these kind of reviews. I look forward to dealing with Victoria Hyundia in the future. More

Thank you! Top notch experience at Victoria Hyundai for me, Andrew Hubbard and the staff were very knowledgeable and transparent through the whole process - it Top notch experience at Victoria Hyundai for me, Andrew Hubbard and the staff were very knowledgeable and transparent through the whole process - it made the transaction go smooth and stress free. Thanks again, More

What a wonderful change!! Great Service!! We had a problem with our 2011 Sante Fe that required attention and repair. In spite of mix up in booking the work we showed up for the work to be do We had a problem with our 2011 Sante Fe that required attention and repair. In spite of mix up in booking the work we showed up for the work to be done to their surprise. They were very graceful and accommodating and did the work required in the last hour of the work day. They simply could not have been more accommodating and we are thankful for the prompt service and their handling of the warranty work, paper work, etc. They also explained everything that was happening to my wife as the work and problem diagnosis progressed!! Great Technician too!! Thank!! More

Wow! What a change!!! In 2010, I bought a Genesis coupe. The service was appalling to the point where I sold the car and bought a 2011 Sonata from the Duncan, BC dealership In 2010, I bought a Genesis coupe. The service was appalling to the point where I sold the car and bought a 2011 Sonata from the Duncan, BC dealership. After I sold the Genesis the service department was purged. The only person who was any good was Rick Ellis. He was replaced with Steve Bullock who was a pleasure to deal with. On May 22nd I bought a new Veloster. The salesman, Andrew Hubbard, was excellent. As well all of the other personnel invloved in the sales process were very good at their job. My faith in Victoria Hyundai has been restored. I would recommend it to anyone who wants a new car. More

Very good service Prioritization of service goals with financial aspects kept in mind. Accommodating to needs and schedule. Understanding personnel, knowledgeable of c Prioritization of service goals with financial aspects kept in mind. Accommodating to needs and schedule. Understanding personnel, knowledgeable of car problems and communicate clearly what is wrong with the car so that you don't walk away not understanding. Steve Bullock was very good with cars and described the problem accurately which was very helpful. They were able to attend to the car to suit my schedule and the rest of the mechanics were also friendly. More

Liars and Deal Breakers Had shaken hands with Victoria Hyundai on Friday after making a cash deal on my truck for them to buy it. The price was reasonable to me, and allowed Had shaken hands with Victoria Hyundai on Friday after making a cash deal on my truck for them to buy it. The price was reasonable to me, and allowed them to make some money too. The used sales manager (Luis Nila) mentioned he couldn't sign a cheque until Tuesday with a cosigner, and to come back after work on Tuesday to sign the papers and finish the deal. I get a call while I'm home sick today from the same manager, saying that his boss doesn't want to sign the cheque because he doesn't want the vehicle and that the deal is off. I had already turned down two offers on the weekend because the truck was sold. Now i'm left with the vehicle and have turned down other perspective buyers because I thought I was dealing with an honest dealer. I'm amazed after shaking my hand and making a deal that he would phone back to say the deal is off. Waste of time and energy, won't make the mistake of dealing with them again. More

A Great all around experience! Had a great experience buying my 2010 Genesis coupe here. Dan was awesome and was never pushy. Jared took care of the finance side of things perfectly Had a great experience buying my 2010 Genesis coupe here. Dan was awesome and was never pushy. Jared took care of the finance side of things perfectly. The car is awesome and I will definitely be back again as well as recommending this dealer to family and friends. Thanks again guys! More

I 100% Recommend Victoria Hyundai! Steve from the service shop introduced me to Andrew after receiving news that my old vehicle required a costly repair that might not be worth it for t Steve from the service shop introduced me to Andrew after receiving news that my old vehicle required a costly repair that might not be worth it for the price of the vehicle itself. I was not expecting to have to purchase a new car and the idea of having to go through the process was a very stressful thought. Andrew was very caring and concerned about my needs for a new vehicle, he eased my anxiety and stress and I found him very easy to talk to and I trusted him in helping me find the perfect new car. After explaining my idea of the perfect car, Andrew showed me the 2015 Hyundai Elantra GT and I test drove it. Andrew had really listened to my concerns about vehicles and brought me a car that met every one of my needs. Since I was still shocked about the idea of having to purchase a new vehicle, Andrew ensured me that I did not have to make my decision right away, he actually encouraged me to go home and think about it before making any decisions -- a suggestion I truly appreciated. I was able to take the vehicle overnight since my old vehicle was unsafe to drive. When I came in the next day I knew that I wanted to purchase the car. I was handed off to both Bruce and Jared to deal with the financing of the car and again was treated with the best service. They walked me through the paperwork and answered any and all questions I had. Everyone I dealt with at Victoria Hyundai was very understanding, personable, and I felt very respected and comfortable during the entire process of purchasing my new vehicle. I love my new car and I honestly recommend Victoria Hyundai and every employee that I had the pleasure of dealing with to anyone searching to purchase a new vehicle. More