Purchased a new 2012 Chevy Cruze LT with all the gizmo's and gadgets on it in May of this year.
I had recently totalled my 2009 Pontiac Wave after a driver ran a light and hit me. The accident left me with some debt from the other car, and I was nervous about buying another new car (I had previously purchased from Birchwood GMC - and not going back ever again).
First off, Courtney was fantastic. He answered all my questions, was friendly, didn't push anything I didn't want. Sat down and went through all my options (I had a few vehicles on the list of what I wanted). This is my third car I've purchased, and by far this was the best experience.
After I decided on the car I wanted, I went off to the Finance manager, where I delt with Anthony. When I didn't think it could get any better it did. Anthony was great, friendly, knowledgable. He went over what some of the options I could get were and didn't pressure me into anything. He even offered advice on my accident car (turned out I could get abit of a refund on the original extended warranty and injury/accident insurance - I didn't know it was rebatable!).
Had to wait until the next day to pickup the car - not a big deal, we finilized the purchase after the banks closed the night before, so it's not the dealerships fault. When I arrived the car was spotless... Courtney went the extra mile to sit with me in the car, go over the controls and answer any more questions I had. At the end, he took a picture of me with the car (at the time I didn't know what it was for). A few weeks later, I got a personalized calendar from Courtney with the picture of me with the car on it. It was nice.
The staff at Vickar was fantastic, friendly and I didn't feel hassled at all. Sam Vickar popped his head in too during my first meeting with Courtney and we talked for abit - real friendly and wanted to make sure that I was happy.
Even if you don't live near Vickar, you should definately head down to see them. You won't regret it.