Universal Ford Lincoln

professional, friendly, knowledgeable The sales person was very knowledgeable and supplied me with all the data I required to make a decision. He quickly arranged a test drive and took me The sales person was very knowledgeable and supplied me with all the data I required to make a decision. He quickly arranged a test drive and took me through the options I requested. He arranged a for a trade in on my existing vehicle which I was very pleased with. I have already mentioned him to friends who are in the market for a new vehicle. More

Would never recommend this service department! We have a 14 month old Ford Transit custom designed for our work needs. We have had to replace the tires which 3 stores have told us are grossly under We have a 14 month old Ford Transit custom designed for our work needs. We have had to replace the tires which 3 stores have told us are grossly undersized now we had it in for service and have had to replace the back brakes at 38,000km’s and we’re told the front need to be done! We tried to reach the service manager to discuss and he couldn’t be bothered to get back to us. Think twice about using Universal Ford. More

I am happy that I chose universal to purchase my car from Bryce was so helpful and patient with me while I was deciding which vehicle to buy, he was creative with the financing as I am a new resident in Canad Bryce was so helpful and patient with me while I was deciding which vehicle to buy, he was creative with the financing as I am a new resident in Canada. I am very impressed with the features on my MXC especially the safety features.. I am looking forward to using the services available to Lincoln purchasers Thank you Bryce More

Thoroughly enjoyable Bryce took his time to help us find the right truck that fit our needs and price point then handed it off to Jeff (“Kramer”) for a smooth financing ex Bryce took his time to help us find the right truck that fit our needs and price point then handed it off to Jeff (“Kramer”) for a smooth financing experience. Everyone was always great to deal with and very organized and knowledgeable. More

Dale Gardnier Dale is awesome!! Very easy going. Great sense of humour. Very knowledgeable of both Ford and Lincoln products. I have brought 2 vehicles from him and Dale is awesome!! Very easy going. Great sense of humour. Very knowledgeable of both Ford and Lincoln products. I have brought 2 vehicles from him and would highly recommend him to anyone looking for a new or used vehicle. More

Excellent service I have not received such a service from any other dealership in my life. I deal with Dagg at the service department and he takes care of everything. T I have not received such a service from any other dealership in my life. I deal with Dagg at the service department and he takes care of everything. Treats his customers with respect and accommodate you for anything. Their labour prices are very genuine and never felt like I am overcharged for anything. Free car wash after oil change is a bonus. Overall I like getting my vehicle serviced from here and I admire Dagg for his excellent service. More

Demo vehicle purchase It's a month since I purchased my vehicle. Still waiting for the touch up paint and the cargo cover. After a couple of weeks, we contacted Universal It's a month since I purchased my vehicle. Still waiting for the touch up paint and the cargo cover. After a couple of weeks, we contacted Universal to see what was happening and received an update from Dale. Upon driving my new former demo vehicle, I was somewhat surprised to see a small chip in the windshield which I thought they would have repaired. Likewise the paint chips. More

Great experience We have bought 2 vehicles from Universal. Dale is a fantastic sales person who went above and beyond for us. We have recommended many of our friends a We have bought 2 vehicles from Universal. Dale is a fantastic sales person who went above and beyond for us. We have recommended many of our friends and family to Universal and will continue to do so. Service department is fast, friendly and convenient. One of the best dealerships in Calgary. More

Awesome service We have bought 6 vechicles from Universal now and Dale has always been great and worked hard to find us the right car at the right price We have bought 6 vechicles from Universal now and Dale has always been great and worked hard to find us the right car at the right price More

EXCEPTIONAL NO PRESSURE SALES HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with your establi HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with your establishment. Thank you for the exceptional sales service provided on October 22/18 when we first stepped foot onto Universal Fords parkinglot. No pushy sales person...No pressure...No gimmicks on pricing. Just a great Home-Grown business atmosphere where a hand shake still exists and means something, and pride in ownership is apparent and demonstrated. We would like to express our gratitude for going the extra mile and ensuring that everthing was right with our new Ford F150 Eliminator Addition Truck. Which we are really enjoying! We will definetely tell a friend, and so on and so on. No need for big expensive advertising, your reputation speaks for itself. First class bar none! We will definetely be back for our next purchase! Thank you Usman and BrendaLee!" More