Universal Ford Lincoln

Terrible customer experience. I have a ford that had a recall notice on it a few years ago. Universal ford assured me it would be fine, then my breaks failed. They apparently fixe I have a ford that had a recall notice on it a few years ago. Universal ford assured me it would be fine, then my breaks failed. They apparently fixed the issue but the same issue happened again recently. It has been towed into the shop at my expense and I have received no notifications on the status of it. It has been there for days and now am car-less and taking Ubers everywhere. Very frustrated with the lack of response and urgency given the safety risk of my issue More

Billy and his team came through again, helping us find exactly what we were looking for, the rate we wanted and the price range we needed to be in. Billy and his team never disappoint and there no one in exactly what we were looking for, the rate we wanted and the price range we needed to be in. Billy and his team never disappoint and there no one in the auto industry we would rather deal with. Thanks so much Billy always a pleasure doing buisness with you and your amazing team!!!! More

The service was exceptional, both before and after the sale. Helped me find a payment I could afford and the perfect vehicle to go with it. Would highly recommend the team here. sale. Helped me find a payment I could afford and the perfect vehicle to go with it. Would highly recommend the team here. More

The staffs are so accesable even in there day off and late nights you can expect to communicate with them, thanks to you all for helping me to get my dream car. late nights you can expect to communicate with them, thanks to you all for helping me to get my dream car. More

2nd car I have bought from Billy him and Jenny ( probably spelled her name wrong sorry) but I will never buy another car from any one else where ever they go I will be going to buy my next one they go out of spelled her name wrong sorry) but I will never buy another car from any one else where ever they go I will be going to buy my next one they go out of there way for me all I had to do was sit there and they tool care of everything and I mean everything from my insurance to my registration being in the cat and plate on can't ask for more from some of the best car gals and men out there 110 % recommend them More

This is my 3rd vehicle purchase with Universal Ford. Randy, Billy and Jenni are a pleasure to work with. They are friendly, professional and always find me the perfect vehicle for me and my family. We w Randy, Billy and Jenni are a pleasure to work with. They are friendly, professional and always find me the perfect vehicle for me and my family. We will be customers for life. Thanks again for your hard work, much appreciated. More

They have been more than helpful with the purchase Of this vehicle and I would gladly do it all over again in a few years this vehicle and I would gladly do it all over again in a few years More

Billy Tran was fantastic to work with. Always replied to requests and was honest and trustworthy. Best service I have ever had in purchasing a car. Always replied to requests and was honest and trustworthy. Best service I have ever had in purchasing a car. More

Great service from Billy Tran, always takes care of customers and makes sure options meet customer needs and expectations at best available price customers and makes sure options meet customer needs and expectations at best available price More