Universal Ford Lincoln

Great Dealership Yet again Universal has performed with excellence! I'm so happy I have finally found a dealership that makes sure the customer is satisfied before han Yet again Universal has performed with excellence! I'm so happy I have finally found a dealership that makes sure the customer is satisfied before handing your keys back to you. And the best part is they wash my car when they are done servicing it. More

Easy, friendly and helpful Thanks for your help with my new truck. The sales team was open, not pushy, helpful. Made the experience easy and I felt like I got a fair price. Thanks for your help with my new truck. The sales team was open, not pushy, helpful. Made the experience easy and I felt like I got a fair price. More

Great Customer service! People are very nice! They treat their customers like family. It was an easy transaction and they dont gave me any hard time on the process. People are very nice! They treat their customers like family. It was an easy transaction and they dont gave me any hard time on the process. More

F150 transmission recall Booked truck to have recall done, said I wanted to wait and was out of the shop/dealership within an hour. Was told at another Ford dealer it would be Booked truck to have recall done, said I wanted to wait and was out of the shop/dealership within an hour. Was told at another Ford dealer it would be 1/2 day and I would have to leave the vehicle to have it done. good fast service @ Universal. Gary More

Great to work with. Staff very friendly. Service completed on time and within estimate. Finish/work quality as expected. Overall I am extremely happy with the service I Staff very friendly. Service completed on time and within estimate. Finish/work quality as expected. Overall I am extremely happy with the service I receive when visiting Universal Ford. More

Customer service Efficient and friendly, I only ask that remain competitive when it comes to general maintenance pricing. Quick to schedule and repairs or service are Efficient and friendly, I only ask that remain competitive when it comes to general maintenance pricing. Quick to schedule and repairs or service are completed in a timely manor. More

Yearly maintenance on my Lincoln MKC Fast & prompt service. Although it's a bit far away from where I live but comes out it's totally worth it. Sure will recommend this dealer. Fast & prompt service. Although it's a bit far away from where I live but comes out it's totally worth it. Sure will recommend this dealer. More

As always, my experience was great. I appreciate the streamlined process of dropping off and picking up my vehicle. Dag always ensures that everything I need for my vehicle is taken car I appreciate the streamlined process of dropping off and picking up my vehicle. Dag always ensures that everything I need for my vehicle is taken care of and takes time afterwards to review what was done. It is an extra to have familiar faces to deal with when my vehicle requires service. There is more of a "family" feel to the exchange when someone knows you by name. More

Always a pleasure to deal with The best place to go great service, get the job done in a timely fashion. Not hard to get booked in way to go universal! The best place to go great service, get the job done in a timely fashion. Not hard to get booked in way to go universal! More

Serive Dept Work is normally done on time. Normally have the car back before noon which is important as I use the car on business. Usual wait time 3 hours Work is normally done on time. Normally have the car back before noon which is important as I use the car on business. Usual wait time 3 hours More