Universal Ford Lincoln

Great experience at Universal Ford Lincoln! The staff was professional, efficient, and very helpful throughout the process. Highly recommended! The staff was professional, efficient, and very helpful throughout the process. Highly recommended! More

After they performed a couple of service recalls, I can no longer connect to my car via the Ford app. Also I was charged for a cap that should have been provided by a dealership. no longer connect to my car via the Ford app. Also I was charged for a cap that should have been provided by a dealership. More

The service provided on the phone with the initial call and then the service from Nathan exceeded my expectations. From the initial call to get our motorhome checked to the regular status updates while be and then the service from Nathan exceeded my expectations. From the initial call to get our motorhome checked to the regular status updates while being repaired was better than any other repair shop that we have used More

Very good service, everything was well explained, work was done in a short period of time was done in a short period of time More

Service side of dealership is great. Helpful staff on servicing side. Thank you Darryl Maser Helpful staff on servicing side. Thank you Darryl Maser More

My buying experience was done online and my salesperson (Leah) was exceptional all the way through. I received quick responses and even after hours. My delivery experience went just as well and I recommend (Leah) was exceptional all the way through. I received quick responses and even after hours. My delivery experience went just as well and I recommend Universal Ford to anyone looking for a vehicle. More

Joeper and his crew at universal ford were amazing! ! Highly recommend- thanks so much gang! ! Highly recommend- thanks so much gang! More

Hi there Service department employees very kind and flexible for any questions also they flowing each details to be let the Costumer very satisfied, Thank you all flexible for any questions also they flowing each details to be let the Costumer very satisfied, Thank you all More

I took my car into universal because of the manufacturer's defect on the 2018 MKC coolant intrusion. I had third party liability when I bought the car from a dealer not universal and it turned manufacturer's defect on the 2018 MKC coolant intrusion. I had third party liability when I bought the car from a dealer not universal and it turned out it was a bogus one that only paid $3,500 cap. I was left with a almost $7,000 bill. Chris Banawa My service advisor was really the only bright spot of of this ordeal. He showed kindness, compassion for my situation. That was genuine. You don't see that very often. Universals Ford. I would give you five stars just for the service advisor that I dealt with. I can't give you five stars as I just got the car back and not sure how it's going to run in the next few months More

The service was excellent. Got my vehicle in fast and answered all my questions great service Got my vehicle in fast and answered all my questions great service More