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Universal Ford Lincoln

Calgary, AB

4.6
491 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 491 reviews

October 12, 2026

I had a fantastic experience buying my brand new Lincoln Nautilus at Universal Ford! The team was professional, helpful, and made the whole process smooth. Highly recommend them! More

by sunnyigba2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Jake, Harrison, Merianne
Oct 14, 2026 -

Universal Ford Lincoln responded

We truly appreciate your feedback. It is wonderful to know that we met your expectations and provided a great experience.

October 07, 2026

Set up my appointment for our vehicle as stated and waited to hear that nothing was done at the end of day. Complete waste of time. Service department was not helpful. I would not recommend Universal F More

by brucecreig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Hart
October 04, 2026

They were great ! Hailey was amazing She went above and beyond and communicated every step. More

by Redsealmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey R
Oct 14, 2026 -

Universal Ford Lincoln responded

We truly appreciate your feedback. Hailey will be glad to hear that you were satisfied with the service you received.

October 02, 2026

Stephanie was really great. She made me feel welcome at the dealership and was on time. More

by kyle.hg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 14, 2026 -

Universal Ford Lincoln responded

Thank you for choosing us and for taking the time to review your experience. Stephanie will appreciate your kind words and support.

September 18, 2026

The dealership is great. Decisions (third party warranty) outside the dealership’s control had to be made which kept my vehicle in there for about a month. Once the go ahead More

by pegasusdisposal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banawa
Oct 14, 2026 -

Universal Ford Lincoln responded

Thank you for your four-star review and understanding. We appreciate your patience while the third-party warranty decision was finalized and the required parts arrived from Ontario. We’re glad you had a positive experience with our dealership despite the extended timeline, and we truly value your business.

September 16, 2026

From the start the salesman Amin was amazing. Give me all the information so I can make a decision, used or new vehicles all the financial aspects. Great information. Great knowledge overall fant More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hurst
Oct 14, 2026 -

Universal Ford Lincoln responded

Thank you for the encouraging review. Our team appreciates your support and looks forward to serving you again.

September 16, 2026

The service advisor was very friendly and great to deal with she kept me advised as the repair was moving along More

by Bhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Oct 14, 2026 -

Universal Ford Lincoln responded

Thank you for leaving such a positive review. We are grateful for the opportunity to serve you.

September 15, 2026

Thanks to customer service Stephanie coz she explained well of what happened to my truck. More

by Solomonabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Helie
Oct 14, 2026 -

Universal Ford Lincoln responded

Thank you for the great review. We are pleased that Stephanie helped make your visit easy and enjoyable. Your support means a lot to us.

September 09, 2026

Service was great. Very quick, I was checked in and work was completed in a little over an hour. Car is running perfectly. Thanks More

by rhonda.brig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
September 06, 2026

Hilary was amazing to work with! She was very helpful throughout the entire repair process, kept me updated, and made everything easy and stress-free. I really appreciated her great More

by Finest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary
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