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Universal Ford Lincoln

Calgary, AB

Overview
Reviews
4.5
372 Reviews
Call Dealership (403) 291-2800
View Awards

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 372 reviews

June 16, 2026

Took my diesel truck in for oil change and had Jess help me out. Was a great experience and they got me in and out with in 2 hours More

by Williamleewebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
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Jun 17, 2026 -

Universal Ford Lincoln responded

We’re so grateful for your positive review and recommendation. It’s great to know that you had a great experience. Your kind words inspire our team. We can’t wait to serve you again. Jasmine Hart Service Manager

June 15, 2026

I am satisfied with ford universal service department. They provide good service. The staff are friendly too. More

by sherzai.shahenshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tran, Randy Macfarlane, Jenni Duran, Ryan Hurst
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Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for taking the time to share your experience. We’re thrilled your visit went so well. Your feedback helps us improve every day. We hope to see you again soon. Jasmine Hart Service Manager

June 15, 2026

Poor communication, long time for fix and dishonesty , disrespectful customer service , updates only after multiple calls More

by Catalintapu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy, Chris
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June 14, 2026

Hailey did a great job to help. Definitely recommend her as a advisor for everyone. More

by Prabhjot0980
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Kozina
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

We truly appreciate your support and your kind review. It’s wonderful to hear you were happy with your experience. Our team works hard to provide excellent service. We look forward to assisting you again. Jasmine Hart Service Manager

June 14, 2026

Mo vomment notjong to afd to this rrquedt. M8n word coumt will be reachef end More

by Vcaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ishta
Report | Print
June 14, 2026

Dealing with them from last 7 years ,well trained and professional,never try to sell add ons ..highly recommended More

by gurpreet mand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenni Duran, Sean Irwin
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Jacob Walliser Sales Manager

June 14, 2026

Was a good experience, they worked with me to find the issue I was having and got it resolved. The service rep (Nathan) kept us informed through the whole process. I would recommend Universal. More

by Wattman.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for your great review and for choosing us. We’re thrilled to hear that you had such a positive experience. Your feedback reassures us we are on the right track. We look forward to seeing you again soon. Jasmine Hart Service Manager

June 13, 2026

Staff is excellent and very easy to deal with. Answered all my questions . Job well done More

by twin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
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Jun 17, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 13, 2026

Excellent service, nice and attentive staff, had my vehicle back to me in a short time More

by Jay monuik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Tracy
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Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 13, 2026

Very good service. The team gone above and beyond to find the vehicle I really wanted. Fast and efficient team made it a quick transition! Very happy More

by Czen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Berube
Report | Print
Jun 17, 2026 -

Universal Ford Lincoln responded

We appreciate your thoughtful review and are happy you had a great experience. Positive feedback like yours makes our day. We strive to exceed expectations every time. We hope to see you again soon. Jacob Walliser Sales Manager

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