Back

Universal Ford Lincoln

Calgary, AB

4.5
372 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

Directions

By Type

Showing 372 reviews

June 18, 2026

Thanks to universal for fixing my truck in a timely manner. We Had a problem with the particulate filter exhaust sensor that perhaps should have been fixed with the last issue with it . But they st More

by AABS
Recommend Dealer
Yes
Employees Worked With
Nathan
June 17, 2026

It's great especially people there are awesome and friendly, great experience and enjoy there More

by Aary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
June 17, 2026

The last service was great (a re-call), service advisor was instantly available and kept me informed on the process of the re-call. Happy as always. More

by lrbenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you so much for taking the time to leave us a wonderful review. We truly appreciate your support and are glad you had a positive experience. Our team works hard to deliver great service every day. We look forward to welcoming you back again soon. Jasmine Hart Service Manager

June 17, 2026

Nathan was excellent, providing me with top-notch service, run down of costs, phone updates and completion earlier than expected. More

by MKMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baron
Jun 17, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Jasmine Hart Service Manager

June 16, 2026

Rishav was so very helpful & friendly. I highly recommend him to anyone wanting a great deal . More

by ste1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Duran, Ryan Hurst
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for your great review and for choosing us. We’re thrilled to hear that you had such a positive experience. Your feedback reassures us we are on the right track. We look forward to seeing you again soon. Jacob Walliser Sales Manager

June 16, 2026

Good, because of the guy who assisted me this morning. He is Dave Clay, he is the only guy in this dealership who told me that if I have issues with the vehicle there is no need to booked for appointment More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Clay
Jun 17, 2026 -

Universal Ford Lincoln responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience. Our team takes pride in delivering quality service. We hope to welcome you back soon. Jasmine Hart Service Manager

June 16, 2026

Chris, the service advisor, was very helpful. They completed the update and service when promised. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - service advisor
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for sharing your experience and for your kind rating. We are so pleased to hear you were satisfied. Your support encourages us to continue improving. We look forward to serving you again. Jasmine Hart Service Manager

June 16, 2026

FORD is a scam. The ECM is blocked by FMC. Never buy a Ford. They charge over a 1000$ for 10 min job that is an engineering imposed cost. More

by Lynk787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
June 16, 2026

Zach was great. ... Online check in call was terrible. Final QC of work was not good. Needed to return vehicle More

by RKatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service was fantastic
Jun 17, 2026 -

Universal Ford Lincoln responded

We appreciate your thoughtful review and are happy you had a great experience. Positive feedback like yours makes our day. We strive to exceed expectations every time. We hope to see you again soon. Jasmine Hart Service Manager

June 16, 2026

Thanks for the amazing service! Always on point and professional with no hidden agenda. Highly recommended More

by bantlejustin187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee
Jun 17, 2026 -

Universal Ford Lincoln responded

Thank you for the fantastic review and your support. We’re delighted you enjoyed your visit. Your feedback is very important to us. We look forward to welcoming you back. Jasmine Hart Service Manager

2
...