Universal Ford Lincoln

I recently went for an Oil Change and tire changeover, as always it was done to my satisfaction. Customer service was great as always. always it was done to my satisfaction. Customer service was great as always. More

Customer service was exceptional from start to finish. My vehicle had warranty work completed, which took a couple of weeks but they got it done. My vehicle had warranty work completed, which took a couple of weeks but they got it done. More

I recently visited the dealership for an oil change, tire service, and filter replacement, and I had a great experience. The staff was professional, friendly, and very helpful from start to finish. The servi service, and filter replacement, and I had a great experience. The staff was professional, friendly, and very helpful from start to finish. The service was completed efficiently, and they kept me informed throughout the process. I really appreciated the excellent customer service and attention to detail. My vehicle is running great, and I will definitely return for future maintenance. Highly recommend this dealership and their service team More

Summer at Universal Ford was very helpful and had great communication while my Explorer was in for a recall. communication while my Explorer was in for a recall. More

Very easy to book very polite when we got there the cominication while unit was in the shop was excellent cominication while unit was in the shop was excellent More

I had booked my truck in for service a week in advance. They were unable to do any work on it that day.i had to pick it up the next afternoon. The service advisor was great,but I had the same problem t They were unable to do any work on it that day.i had to pick it up the next afternoon. The service advisor was great,but I had the same problem the last time with my other truck. More

Front staff was very informed making check in a breeze. The technician was very helpful in showing me all issues. Cant recommend Pierce enough! The technician was very helpful in showing me all issues. Cant recommend Pierce enough! More

Hailey is the best service advisor I’ve had over the years. She always makes sure things are taken care of! years. She always makes sure things are taken care of! More

Summer was great keeping me updated and also showed her concern when they were unable to start the service until a second day concern when they were unable to start the service until a second day More

My vehicle was picked up on time, good communication from the customer service representative, work done as requested and car washed. Excellent experience. the customer service representative, work done as requested and car washed. Excellent experience. More