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Universal Ford Lincoln

Calgary, AB

4.5
372 Reviews

2800 Barlow Trail NE

Calgary, AB

T1Y 1A2

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Showing 372 reviews

May 29, 2026

They always communicated with me both picking up vehicle, as vehicle was received at the service center and as soon as service was completed. They also kept to agreed time which was a catch for me. Thank you More

by emmanueljaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew (picked up my car), that who I remember their name
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for your encouraging words. Our team works hard to provide a great experience, and we’re glad that came through. Jasmine Hart Service Manager

May 28, 2026

I recommend Universal Ford Lincoln. They carried out the work quickly and professionally. They carried out the work in accordance with Ford’s guidelines. More

by maxmebel7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Irwin, Niki Kozina
May 29, 2026 -

Universal Ford Lincoln responded

We’re so thankful for your review. It means a lot to hear that you enjoyed your experience with us. Jasmine Hart Service Manager

May 28, 2026

The service is at a high level, as always. Jessica is a really good advisor. More

by Maks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for your positive feedback. We’re glad to know we were able to provide you with a great experience. Jasmine Hart Service Manager

May 28, 2026

I enjoy coming to this dealership for my services. The staff is friendly, easy to discuss my situation and always supportive to ensure the car is looked after. I am also grateful for Hailey ensuring I More

by Amna Choudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy and Hailey in Service
May 29, 2026 -

Universal Ford Lincoln responded

We appreciate your kind review and your continued support. It’s always a pleasure to hear from satisfied customers. Jasmine Hart Service Manager

May 28, 2026

Truck was in for an oil change and some recall work. The service was great. They covered an uber after I dropped off and kept me updated with progress until it was done. They even washed the truck for m More

by Greg
Recommend Dealer
Yes
Employees Worked With
Hailey
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for leaving us such a nice review. We’re glad your experience was a positive one and appreciate your business. Jasmine Hart Service Manager

May 28, 2026

Best and professional customer service, shoutout to Jessica & Kamal who assisted me… very nice and approachable people… More

by Jeffreycanlas.0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica & kamal
May 29, 2026 -

Universal Ford Lincoln responded

We’re happy to hear that you had a great experience. Thank you for your feedback and for choosing us. Jasmine Hart Service Manager

May 28, 2026

Our purchase experience was great. ....there was no high pressure tactics from either the sales or finance groups. More

by LLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harshan & Yash
May 29, 2026 -

Universal Ford Lincoln responded

Thank you so much for your review. Your support means a lot, and we’re glad we could meet your expectations. Jacob Walliser Sales Manager

May 27, 2026

Staff (Chris) went above and beyond! ! Very pleased with my first service at Universal Ford More

by lizzygrl623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Macfarlane
May 29, 2026 -

Universal Ford Lincoln responded

We sincerely appreciate your kind words. Thank you for taking the time to share your experience with others. Jasmine Hart Service Manager

May 27, 2026

I am living in my RV, no other cars : to accomodate me, they offered me a round-trip taxi. Finally, they can not repair my unit because it was an issue concerning my RV dealer: no charge for me! More

by mario.lemay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Wagner, service advisor, 5 stars.
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for the positive rating and feedback. We’re always happy to hear when our customers leave satisfied. Jasmine Hart Service Manager

May 27, 2026

Very helpful service advisor Dave kept me up to date on the maintenance was going. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David clay
May 29, 2026 -

Universal Ford Lincoln responded

Thank you for the wonderful review. We’re glad to know our team was able to make your experience a positive one. Jasmine Hart Service Manager

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