Trent Valley Honda

Efficient and friendly I am a loyal Trent Valley Honda client. I always book oil and tire change (winter/summer) and service is thorough , efficient and friendly. The ser I am a loyal Trent Valley Honda client. I always book oil and tire change (winter/summer) and service is thorough , efficient and friendly. The service department always keep me up to date and explain any additional costs or service needs. Michael and Jen are always accommodating and easy to talk to. More

Purchasing my 3rd Honda CRV from your dealership It's very satisfying to know that since my 1st purchase, your staff prove to be very professional and more than helpful in addressing any questions or It's very satisfying to know that since my 1st purchase, your staff prove to be very professional and more than helpful in addressing any questions or concerns that I may have had. The model which I have repeatedly purchased is without a doubt a "comfortable,reliable, vehicle" More

Very Helpful Both Jeff and Melissa were amazing, so helpful and kind. Went out of there way to make sure everything was perfect and answered all the questions we h Both Jeff and Melissa were amazing, so helpful and kind. Went out of there way to make sure everything was perfect and answered all the questions we had in regards to the new car. Highly recommend them both More

Very Helpful! Both Tony and Melissa were amazing! Tony came on-site and gave our employees an orientation to the new vehicle. Melissa worked her magic and helped Both Tony and Melissa were amazing! Tony came on-site and gave our employees an orientation to the new vehicle. Melissa worked her magic and helped us out with a paperwork glitch. I recommend Trent Valley Honda! More

New Car Purchase I can always count on the best products for the best prices. The staff is very knowledgeable and will walk you through every aspect of buying a car. T I can always count on the best products for the best prices. The staff is very knowledgeable and will walk you through every aspect of buying a car. They will take their time explaining everything and answering all your questions and even go over the latest technological advancements and updates in the newest models. This is my 3rd Honda I have purchased here and I will keep coming back. This dealership treats you like familily and the service centre provides excellent service in a professional manner. I really appreciate how everything is always explained well and they make you feel like they care about you and want the best for you. More

seasonal tire change, A service and navigation update Cindy checked me in and determined that it would be a long wait. I arrived at 1:00 and the navigation was still updating at 5:00. Cindy arranged for Cindy checked me in and determined that it would be a long wait. I arrived at 1:00 and the navigation was still updating at 5:00. Cindy arranged for the Shuttle, Mike was waiting for me at my car when I arrived back at TV Honda and took the time to explain the navigation piece. (At a previous visit, Tony had printed off the instructions and given me a 16GB USB.) It all came together. More

Absolutely painless! Both gents we dealt with (Bob and Edwin) were thorough, knowledgable and extremely helpful. I wouldn't hesitate to deal with either one of them again. Both gents we dealt with (Bob and Edwin) were thorough, knowledgable and extremely helpful. I wouldn't hesitate to deal with either one of them again. More

They set the bar for excellence and exceed Never disappointed with the quality of service and the friendliness of all the staff. They have focused on the customer satisfaction and are able to c Never disappointed with the quality of service and the friendliness of all the staff. They have focused on the customer satisfaction and are able to communicate on that level. More

Great team and fantastic service! TV Honda's service is fantastic! My partner and my self had our eye on a vehicle at Zero to 100 fine motors in Toronto. When we stopped by there was n TV Honda's service is fantastic! My partner and my self had our eye on a vehicle at Zero to 100 fine motors in Toronto. When we stopped by there was no one around, doors were locked yet it said it was supposed to be open. We contacted them and they were so extremely unprofessional it gave my partner and myself a bad impression. They were very shady. So we drove back home and stopped at TV Honda. With only minutes to spare before closing (on a Friday to boot) they took us in, let us test drive a car, took us through the entire process and we signed the paperwork. By this time it was two hours after close but they were still more than happy to help out. We were very well taken care of and we really appreciated it after the disaster Zero to 100 called customer service. I would recommend TV Honda to anyone. They will make sure you are happy and will keep you happy. More

Everyone pitched in, just like family would I had an unexpected problem with my car on Wed morning. After getting it to Trent Valley, although short-staffed, 3 service members (Aldo, Michael an I had an unexpected problem with my car on Wed morning. After getting it to Trent Valley, although short-staffed, 3 service members (Aldo, Michael and the service manager, Anita, who personally went behind the wheel of my vehicle) took it upon themselves to see what they could do and resolve the issue in a timely manner. On top of taking care of my situation quickly, there was no cost! My visit to TVH was a 180 degree improvement from the crappy start I had to the day, and it was all because of the care I received. I even got to stop in and thank Rino for treating me so well when he sold me my car last year. They really do treat you like family. More