Trent Valley Honda

Efficient, friendly, helpful Usual friendly efficient service , efficient reception. With comfortable waiting area. Help received in paring phone to car with a smile from s Usual friendly efficient service , efficient reception. With comfortable waiting area. Help received in paring phone to car with a smile from sales person . Reinforces my comfort and confidence in Honda service for my 2 Honda’s. More

Do not stand behind their Service work My car engine had a cracked block the entire engine was replaced under warranty. I was charged for the replacement of the radiator which I felt should My car engine had a cracked block the entire engine was replaced under warranty. I was charged for the replacement of the radiator which I felt should've been part of the warranty replacement. Three months later the engine had to be replaced again. Neither the Trent Valley Honda or Honda Canada would stand behind their work to replace or repair. Was a pinhole in a hose connecting the radiator to the engine leaked all the anti-freeze out causing the engine to have no coolant. More

The service department team is fantastic. Cindy is wonderful to deal with. I feel she prides herself on making sure things are done in a professional, systematic system. She is honest about Cindy is wonderful to deal with. I feel she prides herself on making sure things are done in a professional, systematic system. She is honest about the repair and the cost and time to complete the job. Ladi is a wonderful, knowledgeable mechanic. I trust his judgement explicitly. He is meticulous and I really respect and appreciate this. I know safety is paramount to him. I trust his opinion. More

Outstanding service team If only the world had more Cindy Lester's she makes you feel so welcome and comfortable - there is nothing that she will not explain and makes sure yo If only the world had more Cindy Lester's she makes you feel so welcome and comfortable - there is nothing that she will not explain and makes sure you are happy with the decisions. She covers the repairs info sheets completely and allows you to question if you are unsure. No rush - no bother just honest to goodness good old family service with an honest touch. Thanks so much and for making me feel so welcome after my lose. See you in the fall. More

Exceptional service Visited dealership to have winter tires changed to summer tires and as always service was expedient, courteous and friendly. All service persons who w Visited dealership to have winter tires changed to summer tires and as always service was expedient, courteous and friendly. All service persons who we interacted made us feel that our visit was important. More

Pleasant experience!!! Was in for an oil change, removal of snow tires and a cleaning. Was very satisfied with the work done and had pleasant conversation with bay personne Was in for an oil change, removal of snow tires and a cleaning. Was very satisfied with the work done and had pleasant conversation with bay personnel, Larry, in the showroom ( discussed new features on the Honda Civic and creatures in the natural world!!) and last of all, the driver, John!! Have been dealing with this dealership since 1997/98 and would recommend it to anyone interested in a Honda!! More

Good advice on saving me some money for fixing the brakes. John the driver was friendly Cindy gave me good advice telling me my car was still in good condition and I did not need to purchase a new car. John the driver was friendly Cindy gave me good advice telling me my car was still in good condition and I did not need to purchase a new car. More

As always, exceeded expectations In addition to oil and filter change, also got helpful advice on detailing and clearing the lenses covering the headlights. Great ideas. Might een c In addition to oil and filter change, also got helpful advice on detailing and clearing the lenses covering the headlights. Great ideas. Might een consider getting the car detailled soon. More

Excellent Service Friendly, professional and efficient service. MICHAEL the service advisor is very knowledgeable and helpful. He even had a technician change a sig Friendly, professional and efficient service. MICHAEL the service advisor is very knowledgeable and helpful. He even had a technician change a signal light bulb for me at the last minute as I was leaving from my service appointment. More

wonderful as usual! Everyone at this dealership is so helpful and friendly! This is the third Honda CRV that I have bought from Larry and I would never go to anyone else! Everyone at this dealership is so helpful and friendly! This is the third Honda CRV that I have bought from Larry and I would never go to anyone else! He is the best! More