Trent Valley Honda

Excellent Customer Service My first Honda! Very impressed with the whole experience! TVH was amazing to deal with, non pressured, felt very welcomed from the reception area an My first Honda! Very impressed with the whole experience! TVH was amazing to deal with, non pressured, felt very welcomed from the reception area and treated excellent throughout the process. Absolutely love my Civic :) More

Worry free It was a battery recall the reason I was there. Service was quick friendly and on time as it always is what I call worry free. Thank you Honda It was a battery recall the reason I was there. Service was quick friendly and on time as it always is what I call worry free. Thank you Honda More

Mostly good. I have to admit I was a bit ticked off about one element of my service. I had booked the appointment for the recall work the previous week and at the I have to admit I was a bit ticked off about one element of my service. I had booked the appointment for the recall work the previous week and at the same time I required windshield wipers, I had the front two replaced that day, but the rear wiper wasn't in stock...it would need ordering and they said they would order it and have it waiting for me for my appointment. When I inquired about the rear wiper, I was told, they'd order some but sold them all, so of course there was none left for me. When a customer specifically asks for an item and is told that item would be available to them for their appointment the following week, I would expect them to keep a wiper blade for me. Is that so hard? It should have been marked with my name and set aside for my appointment. Now apparently I'm waiting to be emailed when they'll get another one. I won't be holding my breath. Other than that, the service was fine and the people nice enough to deal with. More

Always reliable service Had my 12yo Civic in for regular maintenance as it hit another mileage milestone and they got it done quickly and cost-effectively for me. Had my 12yo Civic in for regular maintenance as it hit another mileage milestone and they got it done quickly and cost-effectively for me. More

A great place Always a pleasure doing business with Trent Valley Honda. I am always treated with respect and everything is explained. Great Experience. When I ha Always a pleasure doing business with Trent Valley Honda. I am always treated with respect and everything is explained. Great Experience. When I have a question it is answered quickly and efficiently. More

Extremely helpful They were very helpful when I had a problem and took great care of my needs! Friendly service and great work. I recommend them to anyone who needs ser They were very helpful when I had a problem and took great care of my needs! Friendly service and great work. I recommend them to anyone who needs service. More

Trade In Excellent experience working with Tony. He is very courteous, knowledgeable and I trusted his opinion in this experience. Tony's attention to detail w Excellent experience working with Tony. He is very courteous, knowledgeable and I trusted his opinion in this experience. Tony's attention to detail was greatly appreciated! More

Excellent experience Great sales team. Great dealership. Will highly recommend. Very easy dealing with team. My daughter has been dealing here for over 12 years. She final Great sales team. Great dealership. Will highly recommend. Very easy dealing with team. My daughter has been dealing here for over 12 years. She finally persuaded me to go check Trent valley Honda out. Should have went there years ago. More

Oil change They were very busy. I showed up at 10:35 and there was a line up. She suggested I come back about 1:30. I did and my car was finished quickly. They were very busy. I showed up at 10:35 and there was a line up. She suggested I come back about 1:30. I did and my car was finished quickly. More

Buying New HR-V Very helpful and polite staff, extremely friendly and willing to answer any questions. Larry and Edwin were great people to deal with and I will be ba Very helpful and polite staff, extremely friendly and willing to answer any questions. Larry and Edwin were great people to deal with and I will be back again. More