ToyotaTown - Service Centre

Excellant service I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friend I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friendliness, professionalism and honesty of everyone I met. Plus the free coffee is a bonus! More

Honest and Trustworthy We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in t We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in the car industry. You never know if you are being convinced to get an expensive repair that isn't necessarily needed. But with Jen, we know she deals it to us straight. We aren't car people so it's nice to have someone who can explain things to us in a way we can understand. We will definitely be going back to Jen in the future! More

great service Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can alw Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can always trust the work I get done here, and never worry about my car on the road in between service appointments. Thank you Jason and Mike! More

'Oh what a [Service Advisor]!' Jen Kolyn!! Jen Kolyn's expert knowledge of her subject, straight-forward yet friendly, courteous manner, prompt communication etc. etc. are exemplary! She even s Jen Kolyn's expert knowledge of her subject, straight-forward yet friendly, courteous manner, prompt communication etc. etc. are exemplary! She even shared her Gummy-Bears-Lunch with me!!! :) Jen is the epitome of customer-service combined with expertise. THANK YOU Jen! From now on this Toyota Tercel 1999 sees no one but YOU! In my humble opinion - only Jen can transform a 17 yr. old Tercel into one that sounds and drives like a Lexus! :) Do I recommend Toyota-Town and Jen Kolyn? ABSOLUTELY! More

Mike Minarsky - THE Service Advisor I have been in the customer service industry for the past 25 years, and I can simply say that the service provided by Mike Minarsky is one the finest I have been in the customer service industry for the past 25 years, and I can simply say that the service provided by Mike Minarsky is one the finest I have encountered. Time after time, Mr. Minarsky ensures that each visit to the dealership is a positive one. From his vast knowledge about vehicles to the welcoming presence he commands, Mike is one of those employees that makes a difference. Thanks Mike! More

Amazing Being a female with zero car experience, I really enjoyed working with Rob. He provided me with all the insight and tools needed to further understand Being a female with zero car experience, I really enjoyed working with Rob. He provided me with all the insight and tools needed to further understand my vehicle. Rob was very accomodating and made sure i left feeling very satisfied. Rob, thanks for making my Toyota experience memorable. I will be back to deal with you, specifically. More

Competent Service Advisor in Robert Robert Dako is a pleasant, competent, friendly, knowledgeable and overall trustworthy Service Advisor. I highly recommend speaking with Robert should Robert Dako is a pleasant, competent, friendly, knowledgeable and overall trustworthy Service Advisor. I highly recommend speaking with Robert should you be a novice or experienced vehicle owner. I have been a Toyota Town customer for the past 30 years and have relied on Rob's knowledge for the past 10. W.I. More

Noisy car without an appointment I came in without an appointment when I started my car with an awful noise. Mike Minarsky was terrific, kind and clearly explained the process. We h I came in without an appointment when I started my car with an awful noise. Mike Minarsky was terrific, kind and clearly explained the process. We have dealt with Mike before and he always puts me at ease about problems with the car and treats me with respect, (not always the case with women and car dealerships). Thanks so much Mike for fixing my favourite car and getting me back on the road. Elizabeth Parsons More

First-Rate Service We've always appreciated the great service we receive at Toyotatown. Over the past couple of days, our Toyota Corolla has needed a number of fixes in We've always appreciated the great service we receive at Toyotatown. Over the past couple of days, our Toyota Corolla has needed a number of fixes in addition to regular service. Todd and Rob, as always, have been super-supportive and spent extra time clearly explaining the nature of the problems and what needed to be done. The car is now running as smooth as ever. Much appreciated! More

Excellent service Excellent Customer service skills by Firis Sharif, restored my confidence to keep my 2 RAV4 which I was going to trade.Repairs resolved on first visit Excellent Customer service skills by Firis Sharif, restored my confidence to keep my 2 RAV4 which I was going to trade.Repairs resolved on first visit. More