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ToyotaTown - Service Centre

London, ON

4.8
3,031 Reviews

3,031 Reviews of ToyotaTown - Service Centre

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August 25, 2016

Excellent Service All staff was very helpfull. Amanda was very helpfull in obtaining information, and I consider her a great asset to your company. Thank you Amanda More

by ANNE-MARIE SIEBERT DUMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 12, 2016 -

ToyotaTown responded

It's great to hear that your were able to have an informative and helpful experience. Thank you for taking the time out of your day to write this review

August 24, 2016

Service by Mike M I went for two recalls on my RAV4 and was treated by Mike Minarsky, service rep. The check in was quick and easy, and I was provided with a slip for More

by alhobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Sep 12, 2016 -

ToyotaTown responded

It's great to hear that you had an excellent service experience. We try our best to understand our customers on a personal level. Thank you for taking the time out of your day to write this review.

August 23, 2016

Always great service Amanda greeted me with a warm smile. She let me know about the savings card and got me one! She checked in a few times with advice from the service t More

by ErinS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 12, 2016 -

ToyotaTown responded

Thank you for taking time out of your day write this review. It's great to hear that you had another great service experience !!

August 22, 2016

My service manager, Todd Servant, has earned my total trust. Todd Servant has managed the service of my 2003 Solara and 2007 Tundra since we moved to Canada from the US in Spring 2014. Both vehicles have low mi More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

ToyotaTown responded

Hi Mike, thank you for taking time out of your day to write this review. It's great to hear that we were able to earn your trust and confidence. We look forward to continue supporting you with all your automotive needs.

August 19, 2016

I had trouble with my brake light and turn signal Something was wrong with my brake light and turn signal. When I brought the car in (with my toddler) Peter Englemanas was great. He listened thoroughl More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 22, 2016 -

ToyotaTown responded

Hi Melissa, It's great to hear that your break light and turn signal issues were resolved , safety features such as those are very important. It's pleasure to hear that you were able to enjoy the comfy couch, watch the Olympics and overall have a great experience at our dealership. We hope you continue to enjoy your car and we will always be there for any other automotive needs. Thank you for leaving your feedback, we appreciate it. - ToyotaTown

August 14, 2016

Looking for trustworthy service I had a frustrating experience with another Toyota dealership.Peter gained my confidence quickly..I appreciate his calm manner.My overall experience w More

by paul K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 17, 2016 -

ToyotaTown responded

Hi Paul K, Sorry to hear about your unfortunate experience at another dealership. We're glad we were able to provide you with a pleasant and satisfying experience. We try to be supportive, and informative for all our customers so they can make any decisions confidently. We're glad to share this experience with you. Thank you for choosing ToyotaTown, we hope we can continue to support you for all your automotive needs. - ToyotaTown

August 11, 2016

New Vehicle Seminar Had the opportunity to attend the New Vehicle Seminar on August 10th. Excellent presentation by a most knowledgeable woman with a great sense of humor More

by Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur
Aug 17, 2016 -

ToyotaTown responded

Hello Graham, Thank you for coming out to our New Vehicle Seminar, we try our best to create an experience that empower our customers with valuable information regarding automotive purchases. We hope we can continue supporting you! - ToyotaTown

August 10, 2016

Excellent I suddenly noticed a stain on my 2015 Prius front end and I was at first concerned about this. However, in driving into your service reception area Mi More

by daveb93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Aug 17, 2016 -

ToyotaTown responded

Hello Dave Belne, Thank you for sharing your experience. We're glad to hear that the stain was removed! We try our best to provide exceptional customer service. We hope we can continue supporting you for all your automotive needs. Enjoy your Prius! - ToyotaTown

August 10, 2016

Healthy Car, Happy Owner Excellent service, quality work, friendly employees; ToyotaTown makes me feel like a part of Toyota family. Robert Dako has been involved in my car ma More

by True Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Aug 17, 2016 -

ToyotaTown responded

Hi True Blue, Congratulation on your new Echo!! We hope you enjoyed your first car purchasing experience at ToyotaTown. We try out best to provide quality, friendly and excellent customer services. We want all our customer to feel as comfortable as possible when purchasing something as important as a car. We hope we can continue supporting for all your automotive needs. Thank you for sharing your experiences with us. - ToyotaTown

August 03, 2016

Excellent From the Service Advisor (Firis) to the Mechanics and Shuttle Driver, the whole organization is spot on.. Great job Firis. Keep up the good work More

by Cal Shelton
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Firis Sharif, Chelsea Wakefield
Aug 04, 2016 -

ToyotaTown responded

GoodAfternoon Cal Shelton, Thank you for taking the time to write a positive review. We greatly appreciate it! We try our best to make every experience consistent, reliable and efficient for all our customers. - ToyotaTown

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