ToyotaTown - Service Centre

Chelsea Wakefield- Best Customer Service Chelsea was very helpful with the servicing of my Toyota Sienna. I was able to stay in contact with her through text while my vehicle was being servic Chelsea was very helpful with the servicing of my Toyota Sienna. I was able to stay in contact with her through text while my vehicle was being serviced which was really convenient while I was busy at work. She answered all my questions and provided valuable knowledge regarding my vehicle. I purchased my vehicle through a Ford dealership. Thanks to Chelsea's great customer service, I will definitely be stopping at ToyotaTown first for my next vehicle. More

Regular Service I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpfu I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpful dealing with my questions. More

Their Honesty keeps me coming back. I have gone to Toyota Town to service my Matrix ever since I bought it 10 years ago. Today, I was reminded that I always felt that I was taken well c I have gone to Toyota Town to service my Matrix ever since I bought it 10 years ago. Today, I was reminded that I always felt that I was taken well care of and treated fairly. Yesterday, one of their mechanics accidentally damaged one of my CV boots. Toyota Town service called me to let me know, said that they would repair it free of charge, and asked if they could keep my car overnight as they couldn't get a replacement boot until the next morning. They also asked me what my car needs were for the next 24 hours . When I said I had plans for the evening that required a car, they located a loaner for me. That is service! More

Timing better than suggested It is important that time for completing the service call is improved upon, I am more apt to use their facilities, Improvement this time was almost 3 It is important that time for completing the service call is improved upon, I am more apt to use their facilities, Improvement this time was almost 30 minutes. This is especially true when I have other appointments to meet! More

Professional, Efficient and Friendly Atmosphere I am a very content owner of a Toyota "Rav 4" and pleased to say that I'm completely satisfied with the service I always receive on my vehicle at Toyo I am a very content owner of a Toyota "Rav 4" and pleased to say that I'm completely satisfied with the service I always receive on my vehicle at ToyotaTown. I really appreciate that the Service Dept. sends me a reminder by e-mail when it's time to schedule an appointment for a check-up. The staff at ToyotaTown in London, ON always take very good care of me and my vehicle, especially Mike Minarsky in the Service Dept. Mike always takes time to listen to what I have to say and promptly addresses any questions and concerns I may have. He is professional, knowledgeable and always friendly; I can really sense that he truly enjoys his job and really enjoys helping people everyday. Mike not only is very qualified and great at his job but he is a really "nice guy". I gladly extend the highest recommendation to Mike Minarsky. Thanks Mike for all your help!! Miron Macejko More

Excellent customer service, as always! I own a Lexus and a Camry. I am due for a new car and I'd really like to get something different but the only thing that's stopping me is how amazin I own a Lexus and a Camry. I am due for a new car and I'd really like to get something different but the only thing that's stopping me is how amazing the customer service at Lexus and Toyota is. Their service prices are very competitive and their work etiquette is A+. Yesterday I took my Camry in and I dealt with Mike Minarsky. As always, very informative and great customer service. Thank you Toyota/Lexus. More

Very Good! The service is great to deal with and the vehicles that we have owned have been excellent! Vladimir is a very nice man to deal with. Robert Dako in The service is great to deal with and the vehicles that we have owned have been excellent! Vladimir is a very nice man to deal with. Robert Dako in service is awesome! More

Great Friendly Customer Service Corey acknowledged me as soon as I pulled into the service bay. He explained the scheduled maintenance and answered all my questions. A few days later Corey acknowledged me as soon as I pulled into the service bay. He explained the scheduled maintenance and answered all my questions. A few days later I returned with issues with my vehicle. Again Corey met me promptly with a friendly smile. He listened carefully to my issue and knew what diagnostics to run. As I was enjoying my complimentary tea, Corey found me and explained issue had been resolved. Thanks to Corey for being my friendly, courteous, knowledgeable service advisor! Thanks to the whole customer service team! Great friendly service is why we keep coming back! More

Service work I have had 2 vsc sensor failures in a short period and in both cases the service advisor Rob Dako expedited ordering and repairs. He went out of his w I have had 2 vsc sensor failures in a short period and in both cases the service advisor Rob Dako expedited ordering and repairs. He went out of his way both times to contact me with updates by phone and in person at the dealer as repairs progress. His advice has been invaluable with other queries on Toyota products. Koodos to the dealership for the quality of employees! More

Great service every time! Rob Dako is an awesome guy to deal with. Down to earth and is honest with you. You don't get that at a most car places but you always will with Rob! Rob Dako is an awesome guy to deal with. Down to earth and is honest with you. You don't get that at a most car places but you always will with Rob! Take your car to see him!! More