ToyotaTown - Service Centre
London, ON
3,029 Reviews of ToyotaTown - Service Centre
Fast and Friendly Service I brought my car in for a routine oil change and to inquire about a new windshield. I dealt with Peter who was extremely friendly and engaging. He too I brought my car in for a routine oil change and to inquire about a new windshield. I dealt with Peter who was extremely friendly and engaging. He took the time to explain how much a new windshield would cost and that he would work around my schedule. I had it replaced within a couple of days and am very happy with the work. Peter was very personable and made my visit less stressful as he took the time to carefully explain all the service being done to the vehicle, including what would need to be in the future. More
I love Robbie Rob Dako is my go to guy He is very funny and makes my day every time I see him he makes me laugh He only does what I ask and never lets me down Rob Dako is my go to guy He is very funny and makes my day every time I see him he makes me laugh He only does what I ask and never lets me down More
Service advisor excellent! I have been a customer of this dealer over at least 10-15 years. I have been fortunate to have had Rob Dako on many occasions look after my Camry. He I have been a customer of this dealer over at least 10-15 years. I have been fortunate to have had Rob Dako on many occasions look after my Camry. He is always pleasant and honest with his advice and suggestions. During my last visit he commented that my tires looked as if they might be wearing and suggested an alignment Luckily I agreed and the results showed they indeed needed adjustment. I would recommend Rob to anyone who takes their car to this Toyota service dept. He is pleasant and is able to convey technical issues in layman's terms. I continue to trust my car's maintenance to Rob and actually to the other service advisors at Toyotatown London. FYI. Last summer Shelby Chisholm helped me get back on the road after an emergency on the highway. Belated thanks to Shelby! More
Immediate service All of a sudden my Rav 4 started to make a clunking sound, especially when I pressed the brakes. I called ToyotaTown the next day and they diagnosed a All of a sudden my Rav 4 started to make a clunking sound, especially when I pressed the brakes. I called ToyotaTown the next day and they diagnosed and serviced the car that same day - had rear rotors replaced and other brake related work done. The service advisor, Todd Servant was amazing. He was very knowledgeable, courteous and friendly. I will certainly be returning to this dealership for future service! More
Always a good experience Had to have some warranty work done on my 2016 corolla, it was done in a timely manner and done right the first time. Thank you to all who were involv Had to have some warranty work done on my 2016 corolla, it was done in a timely manner and done right the first time. Thank you to all who were involved! Corey Joudry was the service advisor that took care of me, and i must say, he is very professional and knowledgeable on the product. More
Oil change . I'm very delighted. They provided me best service in short time. I took appointment in rush, I had to go somewhere, I requested them for same day serv I'm very delighted. They provided me best service in short time. I took appointment in rush, I had to go somewhere, I requested them for same day service, and they did it More
Tototatown London Excellent service, helpful and knowledgeable staff, quick and efficient repairs. Extended warranty covers bumper to bumper and staff are willing to en Excellent service, helpful and knowledgeable staff, quick and efficient repairs. Extended warranty covers bumper to bumper and staff are willing to ensure repairs are fully covered prior to beginning work. Staff are not pushy and can fit service schedule to your bugetary needs. Will definitely continue to bring my car to dealer for service even after warranty expires. More
Enjoyable experience Pete was very approachable and friendly. When I and any questions about my car he was able to answer them with great knowledge. I would go back to Toy Pete was very approachable and friendly. When I and any questions about my car he was able to answer them with great knowledge. I would go back to Toyota town More
great service with a smile and expertise Rob was very helpful and knowledgeable about the problem with my car. Great service. It was fixed in no time and I was back on the road Rob was very helpful and knowledgeable about the problem with my car. Great service. It was fixed in no time and I was back on the road More
Excellent service, missing amenities The automotive service centre here is excellent, they provide everything you need for yourself and your vehicle while waiting. The only issue I've had The automotive service centre here is excellent, they provide everything you need for yourself and your vehicle while waiting. The only issue I've had is that they offer a free car wash with your service and on three consecutive occasions there has been an excuse as to why they can't wash my car today. If you're offering a car wash, deliver or don't promise it upfront. Otherwise a great dealer and service shop. More