ToyotaTown - Service Centre
London, ON
3,026 Reviews of ToyotaTown - Service Centre
Always awersome service Always awesome service from Todd Servant best service adviser in the place bar none always a pleasure to deal with extremely knowledgeable and friend Always awesome service from Todd Servant best service adviser in the place bar none always a pleasure to deal with extremely knowledgeable and friendly to talk to . More
Knowledgeable and courteous The Service Adviser was professional, knowledgeable and courteous. She responded to us in a timely mannner with the results of our vehicle inspection. The Service Adviser was professional, knowledgeable and courteous. She responded to us in a timely mannner with the results of our vehicle inspection. Since we were from out of town, she gave to us a detailed account of the problem. Due to time restrictions, I could not get the repair completed at this dealership. She assured me our travel home would be a safe one but to followup with repairs at our local dealership. The whole experience at this dealership was one of efficiency and servicing the customer. More
Excellent scheduled service - the total package. Check in was efficient, service advisor (Helena) very knowledgeable and shuttle service excellent. My 2006 Toyota Highlander is now a senior citizen Check in was efficient, service advisor (Helena) very knowledgeable and shuttle service excellent. My 2006 Toyota Highlander is now a senior citizen on the road and in good working order due in large part to the ongoing care and attention of Toyotatown service. Some of the maintenance has been fairly significant but the expense has been worth it. My Highlander is very reliable a pleasure to drive and good on the road. I have never been stranded. Thanks Toyotatown! More
Excellent service!!! We receive consistently outstanding service with Todd Servant. He pays attention to detail, is extremely knowledgeable, never services anything that d We receive consistently outstanding service with Todd Servant. He pays attention to detail, is extremely knowledgeable, never services anything that does not need it but let’s us know immediately when anything needs repair or replacement. He explains everything clearly and in a highly professional manner. He has kept our vehicles running smoothly and safely for 300,000 kms. We would never consider going anywhere else. More
Toyotatown the best Firis is usually the service advisor we schedule our Venza or Camry service with. He always explains what will be done and listens to our concerns and Firis is usually the service advisor we schedule our Venza or Camry service with. He always explains what will be done and listens to our concerns and deals with them promply. We also always require a loaner and between him and Brian Komar they ensure we get one. This is why we recommend Toyotatown and why my son-in-law and daughter have also purchased a Rav4 & Camry. More
Maintenence I received excellent customer service from Amanda Krug. I appreciate the time she took to explain the service I was recieiving in my vehicle. Very app I received excellent customer service from Amanda Krug. I appreciate the time she took to explain the service I was recieiving in my vehicle. Very approacheabe and knowledgeable More
Responsive and helpful When my engine failed, they were patient, giving me the time I needed (a number of days) to think through my options without pushing one solution over When my engine failed, they were patient, giving me the time I needed (a number of days) to think through my options without pushing one solution over another. More
Great auto service Debb, Service Advisor, The Detailing Department and Service Technicians had given fast and friendly auto repair service. I was impressed with Debb's p Debb, Service Advisor, The Detailing Department and Service Technicians had given fast and friendly auto repair service. I was impressed with Debb's professional manner and the fast and excellent service on my Toyota Camry. Thank you. Cheryl More
Complete hassle free, friendly visit This particular visit was for an issue with my differential, an issue that came up as something Toyota would cover in a certain span of time. The ser This particular visit was for an issue with my differential, an issue that came up as something Toyota would cover in a certain span of time. The service is great,when I first came I pull into the drive in shop, was welcomed by the service staff. My concerns were well listened to, and documented. They were very thorough with explaining what needed to be done. Also check for outstanding recalls and fixed a couple small things. They diagnosed my issue and it was fully covered. And threw in a complimentary car wash(not sure if that's the norm) when my vehicle was done I got full detail from the service tech Amanda, and all concerns were adressed. All in all Toyota stands by their vehicles and customers and this dealership and staff did too. More
Very happy with my RAV4 16K service Helena Vrabec was very professional and knowledgeable when I had my vehicle serviced in the dealership. She explained all aspects of this service vis Helena Vrabec was very professional and knowledgeable when I had my vehicle serviced in the dealership. She explained all aspects of this service visit and answered all my questions. It was a really pleasant experience. More