ToyotaTown - Service Centre

Excellent Service Provided by Jason DeFelice and Team I recently brought my vehicle in for a significant amount of work. Jason DeFelice and the team provided excellent customer service. Specifically, Ja I recently brought my vehicle in for a significant amount of work. Jason DeFelice and the team provided excellent customer service. Specifically, Jason took the time to explain what my vehicle required and he also answered all of my questions thoroughly. I knew my vehicle was in very good hands. He is highly knowledgeable and made what could have been a very stressful experience a very positive customer service experience. I definitely recommend working with Jason as he is professional and takes great pride in his work. More

Fabulous service experience! I took my 4Runner in for an oil change today and was given top notch service by Todd Servant, the Service Advisor! He was kind, courteous, organized a I took my 4Runner in for an oil change today and was given top notch service by Todd Servant, the Service Advisor! He was kind, courteous, organized and answered all of my questions thoroughly and with patience! My appointment was on time and was no longer than he advised me it would be! It was a great experience! I will go no where else for service! Rachel, who runs the bistro, was extremely good at serving a lot of people all at one without losing her smile! And she made an excellent egg salad sandwich! Jeff, who was at the desk where I paid for my service, was courteous and quick. More

Amazing service and good crew at Toyota town. Please take good care of my Tacoma 2016. Could someone help me to make my truck more bold? Detailing? Please take good care of my Tacoma 2016. Could someone help me to make my truck more bold? Detailing? More

Spring Maintenance Program I have a 4 year old Camry and with Todd's knowledge, experience and service suggestions over that time , I anticipate nothing but the same trouble fre I have a 4 year old Camry and with Todd's knowledge, experience and service suggestions over that time , I anticipate nothing but the same trouble free driving in the future...... !!! Thanks Todd. More

Why is Toyota Town of London the best! This dealership exceeds all expectations. The positive friendly attitude shown by every staff member reflects the leadership of John Rossini, Service This dealership exceeds all expectations. The positive friendly attitude shown by every staff member reflects the leadership of John Rossini, Service Director. Recently, on two unexpected visits caused by vehicle problems ( 2009 Camry and 2009 Prius), excellence and integrity were demonstrated in the Service area where Rob Dako provided superior problem-solving and extended follow-up, in Reception by Patty Smith, and in Sales by David High who demonstrated proactive customer service in delivering and completing a vehicle sale of a 2017 Sienna . Whatever the problem or need, this dealership consistently responds with service above and beyond to achieve customer satisfaction. With appreciation Heather Price More

Pleasant and helpful service staff Robert and I have a good relationship when dealing with my car. He takes the time to explain things and provides options in regards to maintenance and Robert and I have a good relationship when dealing with my car. He takes the time to explain things and provides options in regards to maintenance and repairs. More

Expedited work done quickly Because the work on my car wouldn't take too long, Firis was able to fit it in while I waited (for half as long as he suggested it might take; thanks Because the work on my car wouldn't take too long, Firis was able to fit it in while I waited (for half as long as he suggested it might take; thanks to the alignment tech too). Made it to work on time with my own car instead of taking a 20-minute shuttle ride twice. More

Service Second To None Having been a Toyota owner for some time now I have come to appreciate the customer service I always receive at this dealership. Service Advisor Rob D Having been a Toyota owner for some time now I have come to appreciate the customer service I always receive at this dealership. Service Advisor Rob Dako is the most honest and friendly and is quick to assist with anything I need. Rob Routinely goes above and beyond and my most recent visit was no different. No upselling, no parts or service that isn’t required and he bought me a cup of coffee while I waited. Top shelf customer service throughout this dealership and especially from Rob Dako. Loyalty is big to me and he is the reason why I keep coming back here and where I will making my next vehicle purchase when the time comes More

Service Center My first service appointment at Toyota-Town certainly makes me appreciate their efficiency and consideration to ensure the customer is well informed a My first service appointment at Toyota-Town certainly makes me appreciate their efficiency and consideration to ensure the customer is well informed about all aspects of the repairs being made. I have changed to Toyota-Town because I value Jason DeFelice's expertise, integrity and competence. My family (siblings) have always dealt with Toyota-Town and have been very satisfied with all the vehicles purchased and serviced there. I look forward to maintaining my service repairs with Toyota-Town. More

Happy Customer This is my third Toyota Corolla purchased from Toyotatown. Staff are always helpful, knowledgeable and friendly. Always return for service on my v This is my third Toyota Corolla purchased from Toyotatown. Staff are always helpful, knowledgeable and friendly. Always return for service on my vehicle as well. Service is punctual and any additional service required, other than scheduled, is fully explained. Would happily recommend this dealership and staff to those looking to purchase a new vehicle. More