ToyotaTown - Service Centre

Great customer service! Staff was friendly and answered my questions. My car was in for scheduled maintenance but they asked if I had any concerns, I mentioned my spoiler was Staff was friendly and answered my questions. My car was in for scheduled maintenance but they asked if I had any concerns, I mentioned my spoiler was loose and they were able to tighten it up good as new. Very happy with my experience. More

Oil and filter change My service advisor, Mr Peter Englemanas and as always, has made my visit very enjoyable, quick and easy. Peter is an amicable person, genuine and it’ My service advisor, Mr Peter Englemanas and as always, has made my visit very enjoyable, quick and easy. Peter is an amicable person, genuine and it’s always a pleasure to see him! Thank you again, More

Great Service! Toyotatown always takes great care of my Corolla without any fuss or unnecessary upsells. Straight along the lines of the maintenance book! Helena is Toyotatown always takes great care of my Corolla without any fuss or unnecessary upsells. Straight along the lines of the maintenance book! Helena is helpful, friendly and efficient. I take my Toyota home because they treat me so well. More

Service Recently took our Toyota for an. Oil change. Helena Vrabec assisted us in a professional timely manner. We appreciated her expertise in getting the oi Recently took our Toyota for an. Oil change. Helena Vrabec assisted us in a professional timely manner. We appreciated her expertise in getting the oil changed quickly as we had requested. Helena’s service was excellent. More

Very efficient in a timely manner Amanda was very patient and courteous explaining what was required in maintaining my car in a timely manner. Amanda answered all of my questions and c Amanda was very patient and courteous explaining what was required in maintaining my car in a timely manner. Amanda answered all of my questions and concerns that I had about my vehicle. She followed up with the technician to ensure the things I asked to be checked were inspected. She let me know verbally the results from the technician. Joe also went out of his way to make sure what needed to be done was done in a timely manner. Thank you Amanda and Joe! More

Professional and knowledgable advice from the service writer Quoted price and time was met or exceeded (time to perform the work was quicker). All staff very helpful and the service writer went the extra mile t Quoted price and time was met or exceeded (time to perform the work was quicker). All staff very helpful and the service writer went the extra mile to get the extra small item that I requested. More

Air condition leak I noticed that there was a pool of fluid on the passenger side of my 2017 Rav 4 Hybrid. I brought my vehicle in on Saturday August 4/2018 for service. I noticed that there was a pool of fluid on the passenger side of my 2017 Rav 4 Hybrid. I brought my vehicle in on Saturday August 4/2018 for service. I was greeted immediately upon arrival. I waited about 5 minutes beside my car and was approached 3 times to acknowledge my wait time. Amanda apologized for the short delay and thoroughly informed me of the service time and possible cost in the event that the problem was not a manufacturer defect. She assured me that she would call me as soon as a diagnosis was made. She gave me her business card. When she called me later I was surprised that the problem was caused by leaves collecting in the blower motor fan. She said this was not considered to be a manufacturer defect however she would waive the $60 service fee for this one time. I have never had this issue with any vehicle I have owned in my 40 years of driving which why I was surprised at the cause. When my husband and I came to get our vehicle, Amanda graciously honoured my husband's request to have a service technician show him how this can happen and discuss how to prevent from happening again. The whole experience was very positive for us as first time Toyota owners. Amanda is to be commended for her excellent professional service and represents the company well! More

Good Services with Amanda Krug. Excellent customer experience with Amanda. She is a nice service advisor. Definitely, she understands clients' needs. Also, her suggestions are helpfu Excellent customer experience with Amanda. She is a nice service advisor. Definitely, she understands clients' needs. Also, her suggestions are helpful and truthful to customers. More

Amazing service! I got my tires fixed at ToyotaTown. I dealt with Amanda Krug and she handled my service with excellence and care that I look forward to for all my fut I got my tires fixed at ToyotaTown. I dealt with Amanda Krug and she handled my service with excellence and care that I look forward to for all my future vehicle needs. I was blown away by the excellent customer service I received. More

Parts staff rude will say Al Farmer went above and beyond what he needed to do and helped me wonderfully I was looking to get a bolt for my RHD JDM car rear brake ca will say Al Farmer went above and beyond what he needed to do and helped me wonderfully I was looking to get a bolt for my RHD JDM car rear brake caliber. I was being helped by a very nice gentleman (Al Farmer) who found the part (it's the same as a 98 Celica gts) More