ToyotaTown - Service Centre
London, ON
3,031 Reviews of ToyotaTown - Service Centre
Service on February 27, 2019 Staff members are helpful and knowledgeable. The repair work was completed within reasonable time and completed earlier than what I expected. I have Staff members are helpful and knowledgeable. The repair work was completed within reasonable time and completed earlier than what I expected. I have confidence in this dealer. More
Its all about trust. Amanda Krug is great. Somehow she remembers my name - even when I'm bringing in my daughters car. It's an important element of building a long term s Amanda Krug is great. Somehow she remembers my name - even when I'm bringing in my daughters car. It's an important element of building a long term sales and service relationship. Amanda took the time to help fix ( smooth out) a parking lot 'scratch' so that it almost disappeared - much to my relief. She also recommended some alignment correction and upcoming preventive maintenance, which she explained in detail to my daughter - not only what it was, but how it would impact her car and driving. All in all a friendly, personal, and trusting experience. It will help keep us coming back. . More
Service by Amanda Krug Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Marg Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Margaret W. More
Friendly and Professional I had to bring in my corolla for some service. I dealt with Peter for pretty much everything. He was polite and explained what was needed. Pricing was I had to bring in my corolla for some service. I dealt with Peter for pretty much everything. He was polite and explained what was needed. Pricing was reasonable. I would recommend him. More
Doesn't get any better After years of great service with our Toyotas, we finally found ourselves owning a KIA (how'd that happen?). Thankfully, ToyotaTown is happy to servi After years of great service with our Toyotas, we finally found ourselves owning a KIA (how'd that happen?). Thankfully, ToyotaTown is happy to service other brands. Even better when we arrived and found it was Rob Dako greeting us and checking us in. Rob truly deserves 6 stars in all these 5 star categories. Always friendly, informative and helpful. More
Peter Engelmanas was terrific Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding par Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding parts to get quickly - extremely caring and efficient. More
General service Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with my service and would definitely recommend the dealership and Todd in service. Thank you. More
Todd rocks! I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I can trust a service guy considering the amount of reliance I have on my car for my job. Todd rocks! More
My Highlander I brought my 2006 Highlander in for some major repairs and Rob Dako and Joe Moniz took great care of me and my Highlander as always. They're the main I brought my 2006 Highlander in for some major repairs and Rob Dako and Joe Moniz took great care of me and my Highlander as always. They're the main reason my Highlander has over 600000 kms and never let me down. More
recall for software update and lease-end discussion Good timely service. Also discussed with David options re: upcoming end of lease. Considering either buying my car outright or leasing a 2019 SE. Some Good timely service. Also discussed with David options re: upcoming end of lease. Considering either buying my car outright or leasing a 2019 SE. Somewhat disappointed with the monthly payment on a new lease considering the low mileage and like new condition of the 2015. My son accompanied me on this visit - we were both impressed with David's presentation. More