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ToyotaTown - Service Centre

London, ON

4.8
3,031 Reviews

3,031 Reviews of ToyotaTown - Service Centre

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February 27, 2019

Service on February 27, 2019 Staff members are helpful and knowledgeable. The repair work was completed within reasonable time and completed earlier than what I expected. I have More

by ManLaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who provided me shuttle service and the lady who processed my payment with Employee ID2988 are friendly and helpful. I apologize that I forget their names, Peter Engelmanas
Apr 03, 2019 -

ToyotaTown responded

HI there, Thank you for the review.

February 26, 2019

Its all about trust. Amanda Krug is great. Somehow she remembers my name - even when I'm bringing in my daughters car. It's an important element of building a long term s More

by Don Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Apr 03, 2019 -

ToyotaTown responded

Hi Don, Thank you for the review.

February 26, 2019

Service by Amanda Krug Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Marg More

by GosiaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Apr 03, 2019 -

ToyotaTown responded

Hi Margaret, Thank you for the review.

February 26, 2019

Friendly and Professional I had to bring in my corolla for some service. I dealt with Peter for pretty much everything. He was polite and explained what was needed. Pricing was More

by TruckGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Apr 03, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

February 26, 2019

Doesn't get any better After years of great service with our Toyotas, we finally found ourselves owning a KIA (how'd that happen?). Thankfully, ToyotaTown is happy to servi More

by SueJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Apr 03, 2019 -

ToyotaTown responded

Hi Sue, Thank you for the review.

February 23, 2019

Peter Engelmanas was terrific Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding par More

by Lenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler from Lexus, Peter Engelmanas
Apr 03, 2019 -

ToyotaTown responded

Hi Lenny, Thank you for the review.

February 23, 2019

General service Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with More

by SDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

ToyotaTown responded

Hi SDN, Thank you for the review.

February 23, 2019

Todd rocks! I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

ToyotaTown responded

Hi Alex, Thank you for the review.

February 22, 2019

My Highlander I brought my 2006 Highlander in for some major repairs and Rob Dako and Joe Moniz took great care of me and my Highlander as always. They're the main More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako, Joe Moniz
Apr 03, 2019 -

ToyotaTown responded

Hi Liz, Thank you for the review.

February 21, 2019

recall for software update and lease-end discussion Good timely service. Also discussed with David options re: upcoming end of lease. Considering either buying my car outright or leasing a 2019 SE. Some More

by mlb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas, David High
Apr 03, 2019 -

ToyotaTown responded

Hi Mlb, Thank you for the review.

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