ToyotaTown - Service Centre

Very satisfying Very good people. Even though I was 1 hour early for my appointment, they took me in right away. All the employees are very nice and friendly. Very good people. Even though I was 1 hour early for my appointment, they took me in right away. All the employees are very nice and friendly. More

On time, On budget, Looks like new. My 2016 RAV4 needed a service. Helena went over the details, ensured I knew where the coffee was, and assured me she would be in touch if needed. Wh My 2016 RAV4 needed a service. Helena went over the details, ensured I knew where the coffee was, and assured me she would be in touch if needed. While in the shuttle, she phoned letting me know of the need to replace a couple of filters and cost. Had the Gold Treatment done too. Car looks like new. Thanks. More

MJ Rizkalla-Service Advisor I had my 2018 Sienna serviced this morning. MJ greeted me with a smile, found my work order on line and explained what was to be done and an approxima I had my 2018 Sienna serviced this morning. MJ greeted me with a smile, found my work order on line and explained what was to be done and an approximate time to be completed. He found me in the (very cold) waiting room and explained that I was due for a new cabin filter. The filter was dirty and he explained that unfortunately there would be an additional charge for the filter-I understood. My wife and I were out in 1.5 hours as he suggested at the beginning.. I like a man who knows what he is talking about.. thanks More

Amazing Customer Service Came in to service my vehicle on June 3/19 and Amanda was beyond helpful with all my questions and concerns! She was very informative and honest about Came in to service my vehicle on June 3/19 and Amanda was beyond helpful with all my questions and concerns! She was very informative and honest about my issues and between her and the technician named Carlos, they went above and beyond to help me out. They deserve a shout out!!! Thank you!! More

Amanda Krug I brought my 2010 Rav 4 in for a maintenance service and to have new tires installed. Amanda informed that I needed new rear brakes. There was no pr I brought my 2010 Rav 4 in for a maintenance service and to have new tires installed. Amanda informed that I needed new rear brakes. There was no pressure, just the facts. When I said I would have to come back another day for the work to be done I was treated with complete understanding. I love Toyota Town. They are the best. More

Excellent Customer Service I visited the service dept. for regular maintenance and for a safety certificate to prepare for buying my 2014 Toyota Corolla out of a 5 year lease. I I visited the service dept. for regular maintenance and for a safety certificate to prepare for buying my 2014 Toyota Corolla out of a 5 year lease. I was treated like I was the most important person in her day by Amanda Krug in the Service Dept. at Toyotatown, London, ON. From start to finish the experience was extremely positive. More

friendly staff very nice, friendly and accommodating staffs. service was efficient. i got my car on time as promised by Helena. I definitely recommend this service c very nice, friendly and accommodating staffs. service was efficient. i got my car on time as promised by Helena. I definitely recommend this service center. More

Amanda Krug and John Rossi I was in today to have Apple Car Play installed in my 2018 Camry XSE, hoping to overcome the myriad of unreliability problems presented by the Scout s I was in today to have Apple Car Play installed in my 2018 Camry XSE, hoping to overcome the myriad of unreliability problems presented by the Scout system which is totally unreliable. That problem seems to be overcome by Apple Car Play. Equally, if not more importantly, is the customer service provided once again by Amanda Krug and John Rossini, true professionals. More

Above and beyond my expectations. I'd like to share how thankful I am. Jason De Felice's service was above and beyond anything I could have expected. He was caring, knowledgeable and I'd like to share how thankful I am. Jason De Felice's service was above and beyond anything I could have expected. He was caring, knowledgeable and understanding professional who helped me with my 2010 Prius when I most needed it. Although my car is old, but I received outstanding service from Jason, who treated me with respect , took a lot of burden of my shoulders and gave amazing advice. I would definitely recommend Jason to all my friends. Toyota Town South London is very lucky to have employee like Jason, who made me feel that my old car is as important to him and the dealership as it is to me. Thank you so much, Jason. God bless you, Irina De Santo More

Excellent Technical Knowledge MJ Rizkalla (Service Advisor on that day) was friendly, professional and committed. I was really impressed by his technical knowledge and ability to e MJ Rizkalla (Service Advisor on that day) was friendly, professional and committed. I was really impressed by his technical knowledge and ability to explain things in a simple way. He was upfront about things like cost and why a particular service item was required. More