ToyotaTown - Service Centre
London, ON
3,028 Reviews of ToyotaTown - Service Centre
Helena goes above and beyond Helena's customer service is second to none! She is professional, friendly, and always goes above and beyond her duties to ensure I have a good custo Helena's customer service is second to none! She is professional, friendly, and always goes above and beyond her duties to ensure I have a good customer experience at ToyotaTown. It's people like Helena that keep me loyal to my dealership. Thank you Helena! More
Peter is the best! Peter is a fantastic service advisor. He’s extremely polite, professional and will keep you updated on the status of your vehicle every step of the wa Peter is a fantastic service advisor. He’s extremely polite, professional and will keep you updated on the status of your vehicle every step of the way while it’s in the shop. I’d highly recommend dealing with him when your vehicle needs to go into the shop. More
Thanks Rob I brought my 2007 Highlander with 650000 kms in for my regular 6 week service and as usual Robert Dako and Joe Moniz took great care of me and my Hig I brought my 2007 Highlander with 650000 kms in for my regular 6 week service and as usual Robert Dako and Joe Moniz took great care of me and my Highlander. Liz and Wayne More
purchase and service Great people, good service but very uncomfortable seating in waiting area. Always on time (except once) and don't always try to upsell during service Great people, good service but very uncomfortable seating in waiting area. Always on time (except once) and don't always try to upsell during service. More
Amazing This is the place to go for service. Helena treated me like a friend, not just another person. Kindness, professional and a great experience. I felt v This is the place to go for service. Helena treated me like a friend, not just another person. Kindness, professional and a great experience. I felt very confident in my decision to bring my vehicle to ToyotaTown as everyone seemed to be happy, friendly and enjoyed their job. That goes a long way when you are bringing in your vehicle for service. More
Awesome customer Service I would like to thank Amanda Krug for her nice and fast service She explained everything and let me know the price of each step I also would like t I would like to thank Amanda Krug for her nice and fast service She explained everything and let me know the price of each step I also would like to thank Ashley for her support in my previous visit Love the compliment coffee My only suggestion is the shuttle.. please provide whole day service ( I used to be Honda client and they made my life easier by providing this service).... so please consider it More
Gold Package detailing The whole experience. Right from the drop off, car rental, and final pick up of my truck everything thing went smooth and met my expectations! The whole experience. Right from the drop off, car rental, and final pick up of my truck everything thing went smooth and met my expectations! More
Quick and efficient I brought my corolla in for its first service. Everything was explained clearly to me and I was given the opportunity to ask any questions. I was tol I brought my corolla in for its first service. Everything was explained clearly to me and I was given the opportunity to ask any questions. I was told it would take around an hour. It was completed well within that time. More
Great Service Experience Got brakes done. Price and service was good. People were nice and didn't do anything like talking down to me. Straight to the point. The shuttle was a Got brakes done. Price and service was good. People were nice and didn't do anything like talking down to me. Straight to the point. The shuttle was also really nice. More
Great Service I gave this rating because I called the dealership with an urgent matter and I was booked within the same day and had my issue resolved right away. Th I gave this rating because I called the dealership with an urgent matter and I was booked within the same day and had my issue resolved right away. The staff were extra friendly. Two people that stood out for me are Ed Dodich and Helena Vrabec. In the past I dealt with Brian Williams when I was shopping for a vehicle. Brian was great help, very knowledgeable, honest, and helpful. More