ToyotaTown - Service Centre
London, ON
3,031 Reviews of ToyotaTown - Service Centre
Rob provided great service Rob was extremely helpful and knowledgeable with my latest maintenance and subsequent follow up visit related to the maintenance. He explained everyt Rob was extremely helpful and knowledgeable with my latest maintenance and subsequent follow up visit related to the maintenance. He explained everything thoroughly. I liked his warm, friendly manner. Many thanks Rob for making my service experience with ToyotaTown such a pleasurable one. More
Excellent scheduled service My car is now 13 years old and is in excellent running order thanks to Toyota-Town service. When special parts are required, they can still be ordered My car is now 13 years old and is in excellent running order thanks to Toyota-Town service. When special parts are required, they can still be ordered and installed. My wife loves her Highlander. More
Fast and Friendly! Took my car in for new brakes and Peter helped me understand my options and got my car serviced quickly. I will continue to keep coming back! Took my car in for new brakes and Peter helped me understand my options and got my car serviced quickly. I will continue to keep coming back! More
Great communication from service. My Tacoma was in for the 24k service. I had two other very minor issues (squeaky dashboard when cold; noisy blower fan). All issues were addressed and My Tacoma was in for the 24k service. I had two other very minor issues (squeaky dashboard when cold; noisy blower fan). All issues were addressed and the service person did a great job of communicating with me throughout the day. I picked up the vehicle at about 8pm. While just a short distance from the dealship I heard a noise and discovered a piece of black rubber trim had loosened off the roof and was hanging off the side. I slowed down, turned around and headed back to the dealership within about 4 minutes. The receptionist asked a salesperson to help me out. He was very, very helpful in getting it put back in place. He also was astute enough to notice the other piece was lifting up too and put that one back in place. Didn’t catch his name, but he was exceptionally helpful and kind. Now I’m worried about losing those trim pieces while I’m on the highway! It must have happened while the device area was washing it. The salesperson said it was pretty “aggressive “. So, if I lose those pieces I’ll be back. Thanks for listening. More
Car service Took my car three times so far. Everything time the service was great. Overall experience has been great. Amanda was really helpful. Would definitely Took my car three times so far. Everything time the service was great. Overall experience has been great. Amanda was really helpful. Would definitely recommend. More
Great Service I have had the pleasure of dealing with Firis Sherif over the past few service calls. He has been extremely helpful and his his knowledge and personal I have had the pleasure of dealing with Firis Sherif over the past few service calls. He has been extremely helpful and his his knowledge and personality have made the service process much more enjoyable. More
Safety check. Helena greeted us when we came in. She was very knowledgeable, helpful and friendly, a pleasure to work with. We had a safety check done on our Rav4 Helena greeted us when we came in. She was very knowledgeable, helpful and friendly, a pleasure to work with. We had a safety check done on our Rav4 as we were buying out the lease. More
Great place Good service. No shuttle on Saturdays. Hope they have that on Saturdays as well. Much longer wait than I expected. Good waiting room. See you in six m Good service. No shuttle on Saturdays. Hope they have that on Saturdays as well. Much longer wait than I expected. Good waiting room. See you in six months More
Helpful As usual the service was thorough and done in a timely manner. My advisor took me to “parts” to explain a feature, then to the service department whe As usual the service was thorough and done in a timely manner. My advisor took me to “parts” to explain a feature, then to the service department where the technician was able to answer my questions. I appreciate Amanda Krug facilitating this for my peace of mind. . More
Quick, Easy, & Friendly Booking a service appointment for my vehicle was super easy and stress-free, as was picking it up! I was immediately greeted, escorted to review the s Booking a service appointment for my vehicle was super easy and stress-free, as was picking it up! I was immediately greeted, escorted to review the service provided, and left with my vehicle without feeling like I wasted any time from my day. This is much appreciated! More