ToyotaTown - Service Centre

Venza revitalized Our Venza sat idle for some time (due to husband's illness). Amanda put my vehicle though thorough diagnostics and restored Venza to optimum shape. S Our Venza sat idle for some time (due to husband's illness). Amanda put my vehicle though thorough diagnostics and restored Venza to optimum shape. She ordered parts, booked appt and kept me informed, including costs so I could make informed decision. Everyone was pleasant from start to finish. More

Great service! Recently purchased my Toyota Rav4 pre owned and had a couple minor issues that needed to be looked at. Firis was very helpful when I brought in my veh Recently purchased my Toyota Rav4 pre owned and had a couple minor issues that needed to be looked at. Firis was very helpful when I brought in my vehicle for an inspection and got both issues repaired. More

Service For 32 ooo km Service is a blast every time i come in. Jason explained what had to be done for this service when i came in. He talked with me while the mechanics Service is a blast every time i come in. Jason explained what had to be done for this service when i came in. He talked with me while the mechanics were still working on my car about the brakes and the filters and explained why it would be necessary to have everything done. All the people i dealt with were very friendly. Sitting and waiting for the car to be looked after in this nice show room is always a pleasure. And i always have a chat with Kevin Swan who sold me my third Toyota. More

Helena Vrabec is an exceptional customer service consultant Helena Vrabec consistently provides exceptional customer service. She is knowledgeable and takes time to explain when action is required and what is g Helena Vrabec consistently provides exceptional customer service. She is knowledgeable and takes time to explain when action is required and what is going on. She offers great advice and is always a pleasure to work with. I drive a little further to come to this location for service because of her commitment to high quality customer service. She is a gem. More

Fantastic Service We in on a Saturday to discuss the issues with my 2016 Corolla. Spoke with Jason and he booked me in for first thing Monday morning. We dropped the ca We in on a Saturday to discuss the issues with my 2016 Corolla. Spoke with Jason and he booked me in for first thing Monday morning. We dropped the car off after hours Sunday and the following day. Monday morning I received a call and was told what was wrong and once I agreed to go forward they had it done the dame day. Also Jason went over and above and noticed we had a servicing that was due on our warranty and got that done for us. I honestly can't say enough about this dealership and their service department. I will always go to them for my work. More

Helpful service Brought my vehicle in for service before we were planning to go on a road trip. Peter greeted us quickly when we arrived and thoroughly went over what Brought my vehicle in for service before we were planning to go on a road trip. Peter greeted us quickly when we arrived and thoroughly went over what our vehicle was due for at the current mileage. Very happy with our Toyota. Thank you! More

Service Visit Service Consultant Helena provided us with knowledgable and helpful advice on what was needed to be done. She made me aware of the best options for ou Service Consultant Helena provided us with knowledgable and helpful advice on what was needed to be done. She made me aware of the best options for our Rav 4 . I appreciated her explaining how my service appointments work, explaining what a 1,2,3 Service appointment entailed. She also checked to make sure I was up to date on our preventative maintenance stuff, that I want to be proactive on ! Thanks again sincerely Steve and Shelley More

Disappointed I was disappointed with this service experience... I did not expect to leave with a $300+ service charge on a vehicle that is just 18 months old with I was disappointed with this service experience... I did not expect to leave with a $300+ service charge on a vehicle that is just 18 months old with 33K km, especially after purchasing both "EXCLUSIVE ADVANTAGE CLUB PREFERRED BENEFITS" and the "PLATINUM EXTRA CARE PROTECTION" The focus appeared to be on performing billable/non-warranty services, stating that if I declined the service it would void future warranty claim. (i.e a cash-grab) This is something I would have expected from a lube shop, not TOYOTATOWN. More

Exceptional service..... “THEY ROCK”! As usual exceptional service every time I go into Toyota town london.....extremely knowledgeable people... Thank you rob for taking care of my 2014 t As usual exceptional service every time I go into Toyota town london.....extremely knowledgeable people... Thank you rob for taking care of my 2014 tundra! ........ and for those who haven’t experienced the exceptional customer service from rob..... please go see him!..... I have to say the whole service department at Toyota the pit crew guys ;-) all the tech‘s fantastic job..... I feel good leaving the dealership when work on my truck is done! More

Outstanding Service I had a problem with my trucks electrical wiring. ToyotaTown installed a wiring harness for my trailer that failed. I asked them to fix it and they I had a problem with my trucks electrical wiring. ToyotaTown installed a wiring harness for my trailer that failed. I asked them to fix it and they did. More