ToyotaTown - Service Centre

Always easy to get service at ToyotaTown Have been dealing with ToyotaTown for about 6 years now, twice a year, always very happy with service. Have dealt with Amanda a few times and always Have been dealing with ToyotaTown for about 6 years now, twice a year, always very happy with service. Have dealt with Amanda a few times and always friendly and helpful. Introduced me to Suzanne as I had some questions about a new vehicle. My meeting with Suzanne was brief because I was short of time, but she answered my questions and sent me a follow email. Look forward to meeting with Suzanne in the spring. More

Came in for a regular service, I was checked in by Helena Varbec she was very pleasant to deal with, bubbly and informative. Good understanding of information given without hiding anything. Will service my v Varbec she was very pleasant to deal with, bubbly and informative. Good understanding of information given without hiding anything. Will service my vehicle here again. More

Great Service I took my Rav 4 to Toyota Town today to have my winter tires installed & the vehicle washed & cleaned inside. It turned out I also needed my alignmen I took my Rav 4 to Toyota Town today to have my winter tires installed & the vehicle washed & cleaned inside. It turned out I also needed my alignment adjusted. Helana Vrabec was my service consultant & she was very professional & courteous, as she was the previous time I dealt with her. I highly recommend this dealership for sales & service. More

Top Service Toyota town and my service agent Amanda did a great job getting my vehicle in and serviced in a timely manor. Thank you. Snow tires next Toyota town and my service agent Amanda did a great job getting my vehicle in and serviced in a timely manor. Thank you. Snow tires next More

Maintenance Service She was vary helpful answering all my quires and put me at ease with her expertise . Great person to deal with on staff at Toyota-Town. She was vary helpful answering all my quires and put me at ease with her expertise . Great person to deal with on staff at Toyota-Town. More

Todd & Joe are AMAZING I came in today Nov 12 2019 - I could not see out the driver side windshield due to the fact that my windshield nozzle was not letting anything out - I came in today Nov 12 2019 - I could not see out the driver side windshield due to the fact that my windshield nozzle was not letting anything out - Todd and Joe got to work on it right away! Informed me of the problem - covered under warranty and on my way in and out in 20 minutes! I was beyond impressed with how fast and tentative they were to me! Because trust me I was pissed not being able to see and been waiting forever to get the car in, so instead of waiting for a call back I drove into London to see if and could they help me and book my oil change! They could have told me to come back and book an appointment but they got right to it and diagnosed and fixed the problem, because seeing out your windshield is a safety concern :) These two especially Todd went above and beyond and apologized and to me that makes me a proud Toyota owner and will keep coming back! Todd even took the time to explain some of my extended warranty pkg to me which helped too, when you buy a car so much stuff is thrown at you that night, here sign here oh this is this and this is that and can be alot at ya! So THANK YOU again to Todd and Joe - I may have to request only to see them in the future :) More

snow tires being installed Everyone was very pleasant . I do understand some of the busiest days of the year. Helena was great to explain the delays ect. I did have a 11 drop o Everyone was very pleasant . I do understand some of the busiest days of the year. Helena was great to explain the delays ect. I did have a 11 drop off appt. but came back 430ish and car hadn't been started yet. .I found that a wee strange. I trust my summer tires are secure in storagae and will be installed in April.. More

Peter Engelmanas service dept Peter is excellent to deal with.He has always been efficient with our concerns and the service to repair our toyota. He is a credit to this dealership Peter is excellent to deal with.He has always been efficient with our concerns and the service to repair our toyota. He is a credit to this dealership More

Snow Tire Swap, Great as usual! Amanda was extremely helpful, easily answering my queries. And as always, all the staff provided great service; another easy trip for the Rav4 tire sw Amanda was extremely helpful, easily answering my queries. And as always, all the staff provided great service; another easy trip for the Rav4 tire swap and oil change. Score: 10 out of 10! More

Routine service made exceptional I brought my RAV4 in for routine servicing and was luckily pointed to Helena for assistance. She went out of her way to work with the shop manager to I brought my RAV4 in for routine servicing and was luckily pointed to Helena for assistance. She went out of her way to work with the shop manager to work out the best required services for my car and didn’t just follow the automated recommendations from the system. Thanks for a great experience again! More