ToyotaTown - Service Centre

Went to get my snow tires on. Peter was very helpful and the change was quick. Peter also helped me book a follow up service. He was very kind and made sure I understood what the process was. the change was quick. Peter also helped me book a follow up service. He was very kind and made sure I understood what the process was. More

Amanda Krug, Joe Moniz, John Rossini, Shawn Longworth Once again, on my latest visit to Toyotatown I met the cream of the Toyota crop. I am not overly excited about my 2018 Camry, but I continue to apprec Once again, on my latest visit to Toyotatown I met the cream of the Toyota crop. I am not overly excited about my 2018 Camry, but I continue to appreciate Toyota’s greatest assets, its people. Those named in the Title line of my review, are outstanding employees. They consistently make me feel that I am important as a customer, and that my concerns matter. Amanda is the model of efficiency and professionalism when I arrive. I don’t always see each of the gentlemen on each visit, but when I do, they are consistently professional and helpful. More

Excellent customer service I took my Corolla in for a scheduled service appointment and to have my winter tires installed. When I made my appointment I mentioned that my tires I took my Corolla in for a scheduled service appointment and to have my winter tires installed. When I made my appointment I mentioned that my tires were not on rims as I know the installation time requirement is longer. Upon arrival the service order indicated that the tires were on rims. This caused an issue as they would not be able to install the tires and complete the service in the time allotted for my appointment. It would basically double the time. My Service Advisor Amanda Krug was wonderful. Upon identifying the issue she found a suitable solution which worked for all parties. I feel she went above and beyond to ensure my satisfaction. Excellent customer service....thank you!! More

Firis continues to provide me with exceptional customer service. He is timely, friendly, and trustworthy. Booking my car in for service is always an easy process, and I am so grateful. service. He is timely, friendly, and trustworthy. Booking my car in for service is always an easy process, and I am so grateful. More

I bought my 2012 corolla from this dealership and have had it serviced exclusively there. I have never had a problem with my car. The service is prompt and timely. And I really appreciate the shuttle serv had it serviced exclusively there. I have never had a problem with my car. The service is prompt and timely. And I really appreciate the shuttle service. The admin person was also very helpful and friendly. More

The team here is great, always courteous and helpful. I want to give a special thanks to Amanda for working with the service team to get my car taken care of quickly. want to give a special thanks to Amanda for working with the service team to get my car taken care of quickly. More

Great Service! This dealership/service centre is always friendly, consistent and professional. The Service Advisors (this visit it was Amanda Krug) are always atten This dealership/service centre is always friendly, consistent and professional. The Service Advisors (this visit it was Amanda Krug) are always attentive and knowledgeable. I find having my car serviced here is a relaxing and positive experience. More

Fantastic Experience End to end the service and benefits offered by ToyotaTown far exceeds any previous dealership experience I have had in the past. Every employee I work End to end the service and benefits offered by ToyotaTown far exceeds any previous dealership experience I have had in the past. Every employee I worked with was smart, clear and most importantly very fair in terms of service performed and prices offered on my vehicle. More

Always great service! I feel respected and have full trust in this company. I am informed about the work to be completed, and informed before hand if there is anything more I feel respected and have full trust in this company. I am informed about the work to be completed, and informed before hand if there is anything more that might be needed. Everything that i need is there for any wait times that occur. Friendly staff! More

Winter tires put on, and new radio installed Once again I have to thank Peter Engelmanas in service. my car was stolen back in February 2018. I fought with my insurance company to get the radio Once again I have to thank Peter Engelmanas in service. my car was stolen back in February 2018. I fought with my insurance company to get the radio repaired because a hole had been put through the audio button and they refused to pay for it. I finally gave up on it months ago, but Peter kept on them without me even knowing about it. They finally agreed to replace the radio and pay for it. Peter goes above and beyond! More