ToyotaTown - Service Centre

Helena provided outstanding customer service. Very professional, understanding and caring. Explained my service work, time required and details. Suggested ways l could change my services required coul professional, understanding and caring. Explained my service work, time required and details. Suggested ways l could change my services required could be combined for savings. Sincerely Kevin More

I always get great service at ToyotaMarwan cleans my car I always get great service at Toyota Marwan cleans my car every year and does a fantastic job!! Thank you Firis and Marwan for the great service I always get great service at Toyota Marwan cleans my car every year and does a fantastic job!! Thank you Firis and Marwan for the great service More

Excellent Service Helena was very courteous. she was very knowledgeable in what was the most important repairs that needed to be done. She was able to work with me i Helena was very courteous. she was very knowledgeable in what was the most important repairs that needed to be done. She was able to work with me in getting a shuttle. The shuttle driver was also very good. I highly recommend Toyota Town. More

Ok service Purchased a 2019 Highlander in September 2109 Concern: 2019 with old maps in the Nav system. Their solution: purchase a $250 chip. REALLY? Facili Purchased a 2019 Highlander in September 2109 Concern: 2019 with old maps in the Nav system. Their solution: purchase a $250 chip. REALLY? Facilities: Since I've been going to the dealership in September, the men's washroom door is in need of repair ... 6 months (or more). Maintenance? More

Excellent Service Everytime. This dealership is always neat, tidy and efficient. Helena in service is knowledgeable, well-informed and always helpful. Lounge is spacious and con This dealership is always neat, tidy and efficient. Helena in service is knowledgeable, well-informed and always helpful. Lounge is spacious and connected... the coffee is pretty good too! More

Had service done to my Tacoma. Helena Vrabec was the Service Consultant I dealt with. Always friendly and personable. Takes the time to understand and assist me in my visit. Helena is very professional Service Consultant I dealt with. Always friendly and personable. Takes the time to understand and assist me in my visit. Helena is very professional and it shows!! More

Great experience, as always! I have been going to ToyotaTown for years and have always had a great experience. I especially appreciate Helena's warm and positive attitude and that I have been going to ToyotaTown for years and have always had a great experience. I especially appreciate Helena's warm and positive attitude and that she clearly explains options and recommendations to me. Based on availability, I did have the need to visit another dealership over the years and the experience was not even comparable; ToyotaTown is great and always a pleasure to visit! More

Great Customer Service Took the care for tire and oil change. From the call to book the appointment to the reception of the car the service was fantastic. Took the care for tire and oil change. From the call to book the appointment to the reception of the car the service was fantastic. More

In November we test drove a new Rav4 as our lease was expiring and we were looking to see if we wanted to lease another or purchase our current car when our lease was up this spring, and we dealt with S expiring and we were looking to see if we wanted to lease another or purchase our current car when our lease was up this spring, and we dealt with Shawn who leased us our vehicle originally. He was wonderful and thorough, we test drove the new Rav and although we really loved it, financially we decided to just finance our current model instead of going with a new lease. Shawn was amazing and professional - he never once pushed us to change our minds or pressure us into any other decision. He was understanding and gracious and I highly recommend him to anyone looking for a new Toyota. If we decide to get another one down the road we will be asking for him for sure. I came in in somewhat of a panic as I knew my time was up on my lease on my Rav4 at the beginning of March and we wanted to purchase. I tried to reach the finance department to discuss this over phone and email but never received a response. I walked in and asked to speak to someone in finance and they placed me with Nicole. She was amazing- I had only 3 days to get everything signed, paid for and approved. She went above and beyond for me on financing and coverage options. 10/10 would recommend Nicole to anyone looking for a professional and accommodating financial advisor. I dealt with Todd for the safety and servicing of the vehicle and he was wonderful as well. They made a very stressful last minute scramble much more manageable and I really appreciate these team members. Will continue to use Toyotatown for future services. More

Firis is friendly, efficient and helpful. He and the Toyota service team in general are very good at what they do. That’s why I come back. Toyota service team in general are very good at what they do. That’s why I come back. More