ToyotaTown - Service Centre

Excellent Service (thank you Firis) customer service is the back bone of any successful business. Therefore, It is very important to have people with the right attitude to fill such imp customer service is the back bone of any successful business. Therefore, It is very important to have people with the right attitude to fill such important role. for many years I have been dealing with Firis Sharif. Since dealing with him for the first time, I have noticed many great qualities from being very knowledgeable to being very helpful. His time management is excellent and I enjoy dealing with him and he makes my visit to your shop very pleasant. Thank you ToyotaTown and many Thanks to Firis Sharif. More

A+ service for Firis! I've been a Toyota customer since I got my licence and bought my first Corolla 18 years ago. I haven't found a service advisor that I "loved" until I I've been a Toyota customer since I got my licence and bought my first Corolla 18 years ago. I haven't found a service advisor that I "loved" until I dealt with Firis about a year ago. Since then, I have been with Firis and time after time he continues to go above and beyond for me and my vehicle. He is knowledgeable, friendly, polite, and continually strives to meet my expectations (and then some!) I have switched Toyota dealerships over the years as I have had a few not so pleasant experiences (I'm not hard to please, I swear!) and I'm soooo happy to have found Firis at a dealership location that is close to home. I know nothing about vehicles, and I'm sure I've asked some pretty dumb questions, but Firis always explains the work in terms that I understand, without making me feel like an idiot or like I'm wasting his time. I have the ECP and it often gets overlooked, but Firis always makes sure that work that is covered comes off my invoice, which is so appreciated. I've never had a Service Advisor do this for me before. I will continue to come to Toyota Town to get my service work done. My mom drives to the Toyota dealership in Stratford as she hasn't had luck with the London locations before, but she's going to switch to Firis at Toyota Town now after my recommendation to her. Thanks again Firis for all your help. Hopefully I don't need to see you soon, but I know my Prius is in good hands if Ido! (This review is not paid or endorsed, I just really had great service.) PS staff at the desks inside for payment etc are great too! More

Friendly and efficient I have dealt with this dealership for over 20 years which should tell you a lot right there. Always received fair tradeins because all my service work I have dealt with this dealership for over 20 years which should tell you a lot right there. Always received fair tradeins because all my service work was done at Toyotatown. They know that I take good care of my cars. More

Very Good They did the job, quickly and well as far as I can see. They were very careful with coronavirus precautions. I've had no problems with them, been goin They did the job, quickly and well as far as I can see. They were very careful with coronavirus precautions. I've had no problems with them, been going to them for service on my Camry for the last eight years. More

Amanda K did a wonderful job servicing my vehicle. Service was always friendly, and attentive. any questions were answered and my vehicle was returned better than ever Service was always friendly, and attentive. any questions were answered and my vehicle was returned better than ever More

Jason has always provided straightforward and proactive advice on the upkeep and maintenance of my vehicle and he is always a pleasure to deal with. advice on the upkeep and maintenance of my vehicle and he is always a pleasure to deal with. More

Car is in good hands Always feel our Corolla gets excellent care at ToyotaTown. Rob Dako is a very competent and highly professional service advisor. Am very confident whe Always feel our Corolla gets excellent care at ToyotaTown. Rob Dako is a very competent and highly professional service advisor. Am very confident when dealing with him. More

All business needs a great service and great staffs to become successful... I m writing this review after a while, but the staff here deserve to get a review. Since I purchased my vehicle from Toyota tow become successful... I m writing this review after a while, but the staff here deserve to get a review. Since I purchased my vehicle from Toyota town & I got help from Firis for translating especially he speaks Arabic and English! Every time I need service & advice about my vehicle I ask For Firis as my service technician! Firis is professional and friendly face at Toyota town! He is hard work & always explain the issue and gives best advice! Yesterday I had appointment Firis kept me in the loop with what being done to my vehicle. Thank you so much Firis for excellent service & easy appointment ! Thank you Toyota town staff and special thanks to Firis luck to have you as my service technician five stars is not enough you deserve endless stars 🌟 God bless you :) More

Hi I recently had my Toyota serviced for a recall and also needed a battery for my key fob. So in short nothing major ! Robert handled my check in with complete professionalism and was super friendly and also needed a battery for my key fob. So in short nothing major ! Robert handled my check in with complete professionalism and was super friendly and helpful! Even during these unprecedented times the check in was seem less ! More

Routine Maintenance I had my 2018 Camry Hybrid in for a tire change and maintenance. As always the staff were friendly. Rob did an excellent job explaining all of the CO I had my 2018 Camry Hybrid in for a tire change and maintenance. As always the staff were friendly. Rob did an excellent job explaining all of the COVID19 protocols and ensuring that I was protected. Whenever I have my car in for service I hope to deal with Rob as he is knowledgeable and simplifies all of the necessary information. More