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ToyotaTown
London, ON
7,496 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,496 reviews
October 28, 2017
Good experience overall I bought a new van and love it. There was a problem with the price match for a set of winter tires but the service manager made sure I left satisfied I bought a new van and love it. There was a problem with the price match for a set of winter tires but the service manager made sure I left satisfied with the outcome. I did add a cargo liner for the back and that was missed on the delivery initially but quickly was solved when I returned to dealership. I will continue to service and buy from Toyota town, thanks More
by Tom k
October 26, 2017
That was easy! Our purchase of our new 2017 RAV4 was a very positive, large purchase, experience.....Shawn made it easy. He gave us all the information we needed to Our purchase of our new 2017 RAV4 was a very positive, large purchase, experience.....Shawn made it easy. He gave us all the information we needed to make an informed decision regarding our purchase. More
by Chainsawcarver
October 26, 2017
3rd vehicle in 2 years from Shawn Just picked up my 2018 Highlander from Shawn. 3rd vehicle in 2 years we have purchased from this dealer and Shawn. He puts his customers first and is Just picked up my 2018 Highlander from Shawn. 3rd vehicle in 2 years we have purchased from this dealer and Shawn. He puts his customers first and is completely honest which is what we love about dealing with him. Originally it was looking end of November for me to get my new highlander and Shawn got it to us quicker. More
by Miranda Mercer
Employees Worked With
October 25, 2017
excellent service Very time efficient and knowledgeable! Always follows up and ready to help. I enjoy dealing with Silvia for over 5 years . Recently helped my father i Very time efficient and knowledgeable! Always follows up and ready to help. I enjoy dealing with Silvia for over 5 years . Recently helped my father in selecting his new car. More
by Tatiana
Employees Worked With
October 24, 2017
Toyota Service I have dealt with Rob for many years and in that time have found Rob to be knowledgeable, friendly and honest in giving me advice regarding my vehicle I have dealt with Rob for many years and in that time have found Rob to be knowledgeable, friendly and honest in giving me advice regarding my vehicle. I trust and depend on his advice to make a good decision. He always explains the condition of my car, and I try to learn as much as I can, as I am not a mechanic. I would highly recommend Rob for great, professional service. More
by Susan Reid
Employees Worked With
Robert Dako
October 24, 2017
Outstanding client support Hello, I've decided to leave couple of words here to express my gratitude for Mike's outstanding support he gave me the other day. I dropped my RAV Hello, I've decided to leave couple of words here to express my gratitude for Mike's outstanding support he gave me the other day. I dropped my RAV4 to service without any appointment and Mike was very helpful in prioritizing my vehicle and troubleshoot my warning lights. He kept my up to date and I was able to pick up my car by the end the the same day. Thank you Mike! Gabriel More
by Gabriel
Employees Worked With
Mike Minarsky
October 24, 2017
Oil Change I took my Honda CR-V for Oil Change, Corey Joudry was my Service Advisor. He was very helpful and knowledgeable. Corey helped me with some other inqui I took my Honda CR-V for Oil Change, Corey Joudry was my Service Advisor. He was very helpful and knowledgeable. Corey helped me with some other inquiries as well. Overall Excellent experience. More
by Nayan
Employees Worked With
Corey Joudry
October 23, 2017
Purchase and Service I have purchased 4 new vehicles from this dealership and serviced all here. Great sales but the service is top notch. Favourite rep: Corey Joudry I have purchased 4 new vehicles from this dealership and serviced all here. Great sales but the service is top notch. Favourite rep: Corey Joudry More
by Shcappa
Employees Worked With
Other Employees :
I have dealt with other service reps but like Corey the best. Had purchased my vehicles from a sales rep that is is no longer here but Gwen has been great when I have made enquiries. , Corey Joudry
October 20, 2017
Good Experience I owned a Toyota way back when many moons ago. After being a faithful GM car owner I decided to take a leap of faith and try out a Toyota. Shawn Lon I owned a Toyota way back when many moons ago. After being a faithful GM car owner I decided to take a leap of faith and try out a Toyota. Shawn Longworth is a experienced knowledgable salesman. He made me feel at ease with some lighthearted laugher. Underneath the joking Shawn knows his product and you know he is working in your best interest. More
by Karen Minty
Employees Worked With
October 20, 2017
New tires and oli change Solid recommendation and fair service. Did not recommend anything that wasn't needed. Presented options and disclosed all relevant information neede Solid recommendation and fair service. Did not recommend anything that wasn't needed. Presented options and disclosed all relevant information needed to make an informed decision. More
by Pablo Edmiston
Employees Worked With
Robert Dako
