Back

ToyotaTown

London, ON

4.9
6,718 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 6,718 reviews

August 15, 2016

Very positive experience Recently I leased a 2016 RAV4 from Shawn Longworth and it was a great experience. This is my first time leading a vehicle and his excitement matched m More

by Heather Masuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Levasseur
Aug 17, 2016 -

ToyotaTown responded

Hi Heather Masuch, Congratulation on your 2016 RAV4, it's a wonderful choice. We're glad to hear that your first time experience went great. We try our best to support all our customers. We hope we get the opportunity to continue supporting you for all your automotive needs. Thank for leaving your feedback. Enjoy your new vehicle! - ToyotaTown

August 14, 2016

Looking for trustworthy service I had a frustrating experience with another Toyota dealership.Peter gained my confidence quickly..I appreciate his calm manner.My overall experience w More

by paul K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 17, 2016 -

ToyotaTown responded

Hi Paul K, Sorry to hear about your unfortunate experience at another dealership. We're glad we were able to provide you with a pleasant and satisfying experience. We try to be supportive, and informative for all our customers so they can make any decisions confidently. We're glad to share this experience with you. Thank you for choosing ToyotaTown, we hope we can continue to support you for all your automotive needs. - ToyotaTown

August 13, 2016

A Very Satisfied Customer I recently purchased a 2016 Toyota Corolla S. From the moment I walked into Toyota Town, London, I received excellent service and was treated with r More

by cynthia p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hello Cynthia P, Congratulation on your new Toyota Corolla S, it's a wonderful car. We appreciate the opportunity to join you in this exciting venture. Our customers experience is important to us, we try our best to support our customers to the best of our ability to ensure that they can make an important decision with confidence, support and the right information. Thank you for sharing your experience, we hope you enjoy your new car. - ToyotaTown

August 12, 2016

Excellent service!! My experience with Stephanie Davis at ToyotaTown was amazing! She was very knowledgeable, helpful, and so patient with me. She took the time to explai More

by Mila1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hi Mila, Thank you for sharing your experience. It's great to hear that you was able get all the information need for the RAV4. We try our best to support our customers during their car purchasing experience for our customers by providing helpful, knowledgeable information. We understand such a purchase is important and we work with every customers at their individual pace. We hope we can continue supporting you for all your automotive needs! - ToyotaTown

August 11, 2016

New Vehicle Seminar Had the opportunity to attend the New Vehicle Seminar on August 10th. Excellent presentation by a most knowledgeable woman with a great sense of humor More

by Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur
Aug 17, 2016 -

ToyotaTown responded

Hello Graham, Thank you for coming out to our New Vehicle Seminar, we try our best to create an experience that empower our customers with valuable information regarding automotive purchases. We hope we can continue supporting you! - ToyotaTown

August 11, 2016

Purchased a new 2016 Venza. We were treated very well by Gwen Jones at Toyota Town in London, ONTARIO. She was very knowledgeable and courteous when dealing with us. We had visit More

by TK99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adel Al Rayes
Aug 17, 2016 -

ToyotaTown responded

Hi TK99, Thank you for sharing your experience. ToyotaTown tries our best to provide exceptional and knowledgeable customer services. We're glad to share that experience with you. Congratulations on your new Venza!

August 10, 2016

Excellent I suddenly noticed a stain on my 2015 Prius front end and I was at first concerned about this. However, in driving into your service reception area Mi More

by daveb93
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Aug 17, 2016 -

ToyotaTown responded

Hello Dave Belne, Thank you for sharing your experience. We're glad to hear that the stain was removed! We try our best to provide exceptional customer service. We hope we can continue supporting you for all your automotive needs. Enjoy your Prius! - ToyotaTown

August 10, 2016

Healthy Car, Happy Owner Excellent service, quality work, friendly employees; ToyotaTown makes me feel like a part of Toyota family. Robert Dako has been involved in my car ma More

by True Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Aug 17, 2016 -

ToyotaTown responded

Hi True Blue, Congratulation on your new Echo!! We hope you enjoyed your first car purchasing experience at ToyotaTown. We try out best to provide quality, friendly and excellent customer services. We want all our customer to feel as comfortable as possible when purchasing something as important as a car. We hope we can continue supporting for all your automotive needs. Thank you for sharing your experiences with us. - ToyotaTown

August 09, 2016

Repeat Customer. Always Delighted. My wife and I have driven Toyota since we got married 32 years ago. ToyotaTown has always treated us with pleasant professionalism: the staff are cour More

by BluenoseGhost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

ToyotaTown responded

Hi BluenoseGhost, Thank you for taking time out of your day to leave your feedback. It's always a privilege to share the exciting experience of purchasing a new car. We appreciate the opportunity you have given us by sharing that experience with us multiple times. We hope we can continue supporting you for all your automotive needs. - ToyotaTown

August 07, 2016

Sparky2016 We dealt exclusively with Shawn Longworth. We wanted to purchase a Rav 4, new, and started looking July 2015, finally purchased July 2016- during tha More

by Aprky2016
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

ToyotaTown responded

Hello Aprky2016, Congratulations on your new RAV4, It's a great buy! We're glad to be able to support you throughout your automotive purchasing experience. We try our best to experience this journey at the customers pace, because we want all our customers to be confident in the vehicle they choose to purchase. We are sorry to hear that you were not satisfied with the trade in value. We try our best to provide competitive pricing with our the customers' benefit in mind. We hope we can improve your future experience at ToyotaTown. Enjoy your RAV4 and thank you for taking time off your busy schedule to leave your feedback. We appreciate it. - ToyotaTown

...
563
...