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ToyotaTown
London, ON
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,749 reviews
January 22, 2017
Personal and helpful service Shawn Longworth at ToyotaTown was helpful and patient in finding us the right vehicle which was a 2014 Rav4. He showed us options in terms of vehicle Shawn Longworth at ToyotaTown was helpful and patient in finding us the right vehicle which was a 2014 Rav4. He showed us options in terms of vehicles that would fit our budget and timeline. Shawn was very agreeable at setting up times that were convenient for us. He had the vehicles ready to show when we arrived and paperwork was always right there. No waiting around for anything. Thank you Shawn. Janine Feenstra also went out of her way emailing documents we needed in a timely fashion. More
by Rav4 owner
Helpful January 21, 2017
AWD Toyota Sienna We had something specific in mind and they found us exactly what we were looking for at even a better deal than expected! Service was friendly, quick We had something specific in mind and they found us exactly what we were looking for at even a better deal than expected! Service was friendly, quick and very accommodating since we were traveling from out of town. A very pleasant experience overall. More
by SarniaCouple
January 21, 2017
Purchase a Toyota Corolla 2015 LE I recently purchased a Toyota Corolla 2015, the proceeds was perfect. Baz was an excellent sale person and also the financial staff. Thank for do my I recently purchased a Toyota Corolla 2015, the proceeds was perfect. Baz was an excellent sale person and also the financial staff. Thank for do my business easy. German More
by German
Employees Worked With
January 20, 2017
purchase of Toyota 4 runner We recently purchased a 4 runner and were very pleased with the service received from everyone at the dealership. Everyone was very friendly and help We recently purchased a 4 runner and were very pleased with the service received from everyone at the dealership. Everyone was very friendly and helpful and ready to answer all our questions and concerns. More
by Karen M
January 19, 2017
SERVICE - ALIGNMENT Rob was great to deal with as usual. I will be coming back AGAIN! and AGAIN! Very pleased with the service at toyota-town. Thanks Dave Rob was great to deal with as usual. I will be coming back AGAIN! and AGAIN! Very pleased with the service at toyota-town. Thanks Dave More
by Dave (crocket)
Employees Worked With
Robert Dako
January 19, 2017
My service experience Since I moved to London two years ago I have brought my Rav2013 to Toyotatown dealership for service. I am thoroughly impressed with the customer s Since I moved to London two years ago I have brought my Rav2013 to Toyotatown dealership for service. I am thoroughly impressed with the customer service, the expertise and the honesty. These are the reasons why I will return in the future. I had my car serviced today because I had warning lights on the dash. I dealt with the service advisor, Peter Engelmanas, who I found to be exceptional. This is one of the many reasons why I am presently on my second RAV4 vehicle. More
by Driver56
Employees Worked With
Peter Engelmanas
January 19, 2017
wonderful customer service I'm very pleased with the service I have received by Toyota service, especially Mike. He is very professional and friendly as well. I certainly will I'm very pleased with the service I have received by Toyota service, especially Mike. He is very professional and friendly as well. I certainly will recommend Toyota town to anyone. Thank you Mike for exceptional service. Sincerely, Farah More
by Fara
Employees Worked With
Mike Minarsky
January 19, 2017
Help when I needed it most! I couldn't be more pleased with the service I received from ToyotaTown! After losing my vehicle in an auto accident, I came to the dealership hoping I couldn't be more pleased with the service I received from ToyotaTown! After losing my vehicle in an auto accident, I came to the dealership hoping for some assistance and guidance, and I sure got it! Stephanie Davis was informative, kind, and very helpful and made the process stress-free, at a time when I needed that most. I love my new leased Toyota Corolla (and it's cool color!). Thank you Stephanie for making my experience a great one! More
by Jen Fawcett-Cornish
Employees Worked With
January 18, 2017
Excellent Service I had a very unique situation and Stephanie was able to work with me and find something I was happy with. She did not get frustrated or annoyed, but I had a very unique situation and Stephanie was able to work with me and find something I was happy with. She did not get frustrated or annoyed, but stuck with it start to finish until I was pleased. After I got my car it had a little maintenance trouble and she was very quick in helping me get it back in to service the problem. All of the maintenance guys I interacted with were equally as willing to help. Thanks for everything! More
by Moved Back to Canada
January 18, 2017
Excellent Customer Service I recently leased a Toyota Rav4 with the assistance of Sylvia Donovan at ToyotaTown. She provided excellent customer service. She was understanding of I recently leased a Toyota Rav4 with the assistance of Sylvia Donovan at ToyotaTown. She provided excellent customer service. She was understanding of my needs, responsive with my emails/ voicemails and was able to get me the car I wanted. Thanks so much! More
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