ToyotaTown

Regular Service I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpfu I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpful dealing with my questions. More

Toyota Town knocked it out of the park! With the arrival of our third child, it was time to upgrade from a 4 door sedan to a family friendly mini van. As we had bad experiences in the past With the arrival of our third child, it was time to upgrade from a 4 door sedan to a family friendly mini van. As we had bad experiences in the past with domestic, we were set on buying foreign. Due to my immense stature, my options were limited. Tomasz Kisiel was very attentive, patient, and available as I worked my way through the buying experience, and guided me towards what I was looking for rather than doing what most car sales people do, which is to try to push you where they want you to buy something. Tomasz answered all questions as they arose throughout the period between test driving and deciding to buy, and was accessible to our needs as a growing family with a newborn at home in the doldrums of January, and all of the challenges that come with buying in that weather with small children. Toyota town and Tomasz both far exceeded my expectations, and I am happy that we went there, and myself wife and children are all over the moon with our new purchase. More

Needed help to pair my cell phone with my car. I have given my experience yesterday (February 6th) a five star rating. First of all, when I went in and asked for help there was no hesitation. The I have given my experience yesterday (February 6th) a five star rating. First of all, when I went in and asked for help there was no hesitation. The attitude of the receptionist was "of course". A few moments later I met Allycia Mulcair whose pleasant manner made me comfortable with her right away. She was very respectful of my needs. I wanted to go through the procedure on my own with her there for moral support and technical support if I needed it. Sure enough, I needed some technical help. Allycia told me that she was not familiar with pairing a 2011 model but that didn't stop her from digging deep to figure out how to make it work. She pulled up a video on her phone and got to the bottom of things. Between the two of us we had success. I was pleased with myself because I was involved with the process and that was what I wanted. I like to learn how to deal with things on my own and Allycia picked up on that and did not just take over. When I am in market for another car I will definitely look her up. She has a way of developing a rapport very quickly. That's a great starting point for doing business. Thanks Allycia. More

Another great experience This was my second consecutive puchase of a vehicle from Baz at Toyotatown and I was served with great professionalism and friendliness with both purc This was my second consecutive puchase of a vehicle from Baz at Toyotatown and I was served with great professionalism and friendliness with both purchases. Baz was always quick to answer my emails or phone calls and if he didn't know the answer to a question he would find it asap. Employees like Baz are cause for repeat business. Baz is very knowledgeable about all the products and services I inquired about. More

Great Excellent service. Very prompt, and friendly atmosphere. Tim Smuck made me feel calm and at ease with my purchase. Will come back in the future. :) Excellent service. Very prompt, and friendly atmosphere. Tim Smuck made me feel calm and at ease with my purchase. Will come back in the future. :) More

Looked at cars and options. Went to look ar Cars and options, didnt buy but Tim was super helpful!! We looked at varied models and I was goven plenty of options and things to con Went to look ar Cars and options, didnt buy but Tim was super helpful!! We looked at varied models and I was goven plenty of options and things to consider. I definitely moght be back to buy! More

We were impressed! Our sales representative was very helpful and answered all of our questions. He was very professional and made us feel right at home. We were very ple Our sales representative was very helpful and answered all of our questions. He was very professional and made us feel right at home. We were very pleased with our experience at Toyotatown. We took a car out on a test drive and we very much liked the vehicle and will definitely come back when we are ready to deal. More

Amazing Sales Service!! I went to Toyota Town looking for a pre-owned vehicle. I was nicely greeted in the dealership by Geordie, who was very welcoming and informative. He a I went to Toyota Town looking for a pre-owned vehicle. I was nicely greeted in the dealership by Geordie, who was very welcoming and informative. He answered all the questions I had and never made me feel pressured to buy. I enjoyed my experience at Toyota Town and with Geordie! I recommend him to anyone looking for a pre-owned or new car! More

Professional, Efficient and Friendly Atmosphere I am a very content owner of a Toyota "Rav 4" and pleased to say that I'm completely satisfied with the service I always receive on my vehicle at Toyo I am a very content owner of a Toyota "Rav 4" and pleased to say that I'm completely satisfied with the service I always receive on my vehicle at ToyotaTown. I really appreciate that the Service Dept. sends me a reminder by e-mail when it's time to schedule an appointment for a check-up. The staff at ToyotaTown in London, ON always take very good care of me and my vehicle, especially Mike Minarsky in the Service Dept. Mike always takes time to listen to what I have to say and promptly addresses any questions and concerns I may have. He is professional, knowledgeable and always friendly; I can really sense that he truly enjoys his job and really enjoys helping people everyday. Mike not only is very qualified and great at his job but he is a really "nice guy". I gladly extend the highest recommendation to Mike Minarsky. Thanks Mike for all your help!! Miron Macejko More

Excellent sales representative I had the pleasure of dealing with sales representative Allycia Mulclair. She listened to my needs and my budget and formulated various suitable optio I had the pleasure of dealing with sales representative Allycia Mulclair. She listened to my needs and my budget and formulated various suitable options within those parameters. Ever once was there the feeling of sales pressure and with every concern or change in my parameters she quickly reformulated options available me. Always curtious and never made me feel that I wasn't the most important person on the floor. She always formulated what I felt was a very competitive offer. I would highly recommend her as a sales representative if you want to avoid pressure sales, someone's undecided attention and a professional and curtious demenour. She will be my "go-to" sales representative in any future dealings with Toyota. More