ToyotaTown

Pleasant and helpful service staff Robert and I have a good relationship when dealing with my car. He takes the time to explain things and provides options in regards to maintenance and Robert and I have a good relationship when dealing with my car. He takes the time to explain things and provides options in regards to maintenance and repairs. More

Big Dealership. Professional and great value I had decided on a specific car weeks ago and began searching for a used 2016 Rav4 with kilometers and months left on the original warranty. I checked I had decided on a specific car weeks ago and began searching for a used 2016 Rav4 with kilometers and months left on the original warranty. I checked with several dealerships and a few 3rd party dealers, test drove a few and made a couple of offers, none of which were accepted - UNTIL I visited ToyotaTown. They had two Toyota-certified, used Rav4's. I test drove them both, spoke at length with their salesman (Kevin S.) who had answers to all my questions. And then, when it came to negotiations, Kevin had obviously listened very closely to what was important to me. I got more than I was hoping for. The dealership also has additional benefits when it comes to buying a car there, none of which I was offered at any other dealer. So... ToyotaTown had the product, had a sales person who knew what he was talking about, had the prices and additional benefits... It was an easy decision for me. I highly recommend this dealership. More

Rav 4 Sean was excellent to deal with - reliable, trustworthy and very helpful. He was very accommodating around our schedule and I would defiantly recommen Sean was excellent to deal with - reliable, trustworthy and very helpful. He was very accommodating around our schedule and I would defiantly recommend his professionalism. Rita M More

Service Center My first service appointment at Toyota-Town certainly makes me appreciate their efficiency and consideration to ensure the customer is well informed a My first service appointment at Toyota-Town certainly makes me appreciate their efficiency and consideration to ensure the customer is well informed about all aspects of the repairs being made. I have changed to Toyota-Town because I value Jason DeFelice's expertise, integrity and competence. My family (siblings) have always dealt with Toyota-Town and have been very satisfied with all the vehicles purchased and serviced there. I look forward to maintaining my service repairs with Toyota-Town. More

Satisfied. So far we are totally satisfied with the purchase of our new 2018 RAV4. The Product Advisor was professional, courteous & a pleasure to deal with. So far we are totally satisfied with the purchase of our new 2018 RAV4. The Product Advisor was professional, courteous & a pleasure to deal with. More

Service Second To None Having been a Toyota owner for some time now I have come to appreciate the customer service I always receive at this dealership. Service Advisor Rob D Having been a Toyota owner for some time now I have come to appreciate the customer service I always receive at this dealership. Service Advisor Rob Dako is the most honest and friendly and is quick to assist with anything I need. Rob Routinely goes above and beyond and my most recent visit was no different. No upselling, no parts or service that isn’t required and he bought me a cup of coffee while I waited. Top shelf customer service throughout this dealership and especially from Rob Dako. Loyalty is big to me and he is the reason why I keep coming back here and where I will making my next vehicle purchase when the time comes More

Fantastic salesmen I am in the market for a new vehicle and visited your location. Salesman Justin Maki was outstanding. Polite and well educated. Answered every questio I am in the market for a new vehicle and visited your location. Salesman Justin Maki was outstanding. Polite and well educated. Answered every question I had and I felt no pressure at all. Very great salesman Justin Maki. More

Scheduled Service I will continue to recommend Toyotatown for both purchases and service however, my last service was unsatisfactory and I'll tell you why. I was notifi I will continue to recommend Toyotatown for both purchases and service however, my last service was unsatisfactory and I'll tell you why. I was notified of a possible scheduled service, as usual, and I called to verify explaining that I had only one day a week for appointments as my job only allows this. The service agent was very nice and accommodated my request. The next week I went for my service appointment and after driving in and waiting for a technician I was told that my appointment was for the original tentative appointment notified by email for, of course, one of the days I had to work. I explained that I verified by phone with a service agent and set up a new appointment for my day off. She checked the system and said no verification existed and that they were too busy to fit me in. So off I went thoroughly annoyed that I had wasted my afternoon off and now had to reschedule and return again on another day off. Do you see the problems here? First, the communication between the booking agent and service department obviously was not communicated and second, your customer had the onus put on her for not verifying the appointment (which I did) and left disgruntled, dissatisfied and wasting an afternoon off work. So that was my first negative experience dealing with Toyotatown and hopefully it will be the last as I usually have high praise for both the sales and service teams. Thanks for your time, Linda Humston More

Excellent customer service every time you walk in I bought and service all my Toyota vehicles here since 2005 and I had every time an excellent service, regardless the type of service I received: regu I bought and service all my Toyota vehicles here since 2005 and I had every time an excellent service, regardless the type of service I received: regular maintenance, few repairs or just detailing. And Mike (who helped me in more than one occasion) is very friendly and always with a smile on his face. He provides a common sense approach to your technical request and always gives you the best advice. Thank you Mike! Gabriel More

Happy Customer This is my third Toyota Corolla purchased from Toyotatown. Staff are always helpful, knowledgeable and friendly. Always return for service on my v This is my third Toyota Corolla purchased from Toyotatown. Staff are always helpful, knowledgeable and friendly. Always return for service on my vehicle as well. Service is punctual and any additional service required, other than scheduled, is fully explained. Would happily recommend this dealership and staff to those looking to purchase a new vehicle. More