Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,542 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,542 reviews
October 14, 2018
Toyota town I had a very accommodating experience with the salesperson Brian. He explained a lot of things about the the car that I wanted to purchase. Giving us I had a very accommodating experience with the salesperson Brian. He explained a lot of things about the the car that I wanted to purchase. Giving us time to think about my decision. Thank you for this experience. More
by Sookie59
Employees Worked With
Andre de Coning, Brian Williams
October 14, 2018
Our third great car buying experience at Toyotatown Gwen Jones makes the typically painful car buying experience a pleasure! She remembered us instantly even though we walked in cold after 2 1/2 years, Gwen Jones makes the typically painful car buying experience a pleasure! She remembered us instantly even though we walked in cold after 2 1/2 years, and answered all our questions openly and honestly, We drove away with our "new to us" 2017 Honda Accord in just 2 days. Definitely go to Toyotatown, and definitely ask for Gwen. More
by LRoozen
Employees Worked With
October 14, 2018
Pedram Ebrahimi Very informative and polite. I did not buy the car but He was still very polite. I am rely sure the Toyota has the potential to have him us a employ Very informative and polite. I did not buy the car but He was still very polite. I am rely sure the Toyota has the potential to have him us a employee. More
by Ela
Employees Worked With
Pedram Ebrahimi
October 13, 2018
Justin's your man! Justin Maki is a breath of fresh air! It is obvious he is passionate about people and his job. He is professional at all times and super friendly an Justin Maki is a breath of fresh air! It is obvious he is passionate about people and his job. He is professional at all times and super friendly and knowledgeable. Never did I feel pressured or rushed into making any decision. This is my second vehicle purchase with Justin and I highly recommend doing business with him. More
by Sandy
October 13, 2018
Positive Experience Cars have changed a lot during the 40 years that I have been a purchaser, but the process that buyers are put through hasn't kept up. Buyers can now d Cars have changed a lot during the 40 years that I have been a purchaser, but the process that buyers are put through hasn't kept up. Buyers can now do their homework on-line, and tend to know what they want when they walk into the showroom. Despite this, dealers try to put us through through the customary ordeal, which takes much too time and involves a variety of gimmicks and pressure tactics. David High and ToyotaTown stand out because they take a different approach. I asked for and promptly received the information I needed to make a decision, without the hassles . David was very knowledgeable about both my present Toyota and the model I wanted to buy. He was refreshingly courteous and helpful, from start to delivery (yesterday). More
by Barry
Employees Worked With
Darrick Overholt, David High
October 12, 2018
Thank you Toyota Town for an amazing experience! A special thank you to Shawn Longworth, and Janine Feenstra. This is my very first purchase of a brand new car and you both made my experience more th A special thank you to Shawn Longworth, and Janine Feenstra. This is my very first purchase of a brand new car and you both made my experience more than pleasant. More
by Rose
October 11, 2018
great service Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at schoo Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at school! Excellent team! More
by Anna
Employees Worked With
Amanda Krug
October 11, 2018
Excellent Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the serv Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the service. More
by C45
Employees Worked With
Helena Vrabec
October 11, 2018
Leased a new Sienna van Dealt with Sylvia Donovan for the lease of a new Sienna van. Sylvia was great to deal with. She was very knowledgeable about available options on diff Dealt with Sylvia Donovan for the lease of a new Sienna van. Sylvia was great to deal with. She was very knowledgeable about available options on different vehicles. She was also very friendly and efficient. More
by Richard V.
October 11, 2018
Service Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from her Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from here. And don’t plan on leaving. More
by gscooby@mac.com
Employees Worked With
Helena Vrabec
