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ToyotaTown
London, ON
7,499 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,499 reviews
November 24, 2018
Amazing! In dealing with Toyota, I was treated with respect and friendship. Brian and Janine made me feel relaxed and confident in making my decisions, answeri In dealing with Toyota, I was treated with respect and friendship. Brian and Janine made me feel relaxed and confident in making my decisions, answering any and all questions. I was impressed with the Toyota vehicle and very satisfied with my purchase. I am not a first time buyer of a new vehicle and can confidently say this was my best experience by far. Thank You More
by 4X4
November 24, 2018
Excellent seasonal service appointment I brought my car in for my seasonal tire & oil change, service was excellent as usual. I always know my car is well taken care of and trust Todd's exp I brought my car in for my seasonal tire & oil change, service was excellent as usual. I always know my car is well taken care of and trust Todd's expertise and the service at ToyotaTown. Highly recommend. More
by ss
Employees Worked With
November 24, 2018
I took my vehicle in, for winter tires & oil change Helena was excellent. She completed all my requests and did them in an orderly fashion to minimize the time I had to wait for my vehicle. I asked for Helena was excellent. She completed all my requests and did them in an orderly fashion to minimize the time I had to wait for my vehicle. I asked for the summer rims & tires to be washed to remove the salt before storage. I really appreciated her friendly outgoing personality. Very competent! More
by steve1024
Employees Worked With
Helena Vrabec
November 23, 2018
Excellent service as usual I recently upgraded my vechile, and it was smoother than I expected. Shawn handled everything for me quickly and efficiently and I was able to pick th I recently upgraded my vechile, and it was smoother than I expected. Shawn handled everything for me quickly and efficiently and I was able to pick the car up within 3 days of purchase. Highly recommend Shawn and the team at Toyota Town More
by JCasey35
November 23, 2018
B.Crowe I've never had a better experience buying a car then I did a Toyota Town London Ontario. Kevin and Rita were both a pleasure to deal with. Kevin was I've never had a better experience buying a car then I did a Toyota Town London Ontario. Kevin and Rita were both a pleasure to deal with. Kevin was very knowledgeable and showed me all of what the Rav4 had to offer and how to get the most out of it. Rita was also very helpful by helping us add rust protection and extended warranty paint protection also a very pleasant lady to deal with. Thank you for the wonderful experience of buying my new car. More
by B.Crowe
November 23, 2018
Excellent guidance & support Excellent Customer service. Excellent guidance Excellent knowledge on the vehicles Excellent tips & suggestions Irrespective of so many questions Excellent Customer service. Excellent guidance Excellent knowledge on the vehicles Excellent tips & suggestions Irrespective of so many questions around the offers, Frank was so polite in explaining the details. I am pretty much confident that Toyota-Town will always meet my future needs as well. Last but not least, Frank you are simply awesome :-) More
by Ravishankar VK
November 23, 2018
Great Salesman Had a great greeting as I first walked in the showroom, I explained what I was looking for and how much I wanted to spend. Millad got me everything I Had a great greeting as I first walked in the showroom, I explained what I was looking for and how much I wanted to spend. Millad got me everything I had asked for. Everything went very smooth. Great Job Millad.. Thanks Kim More
by Kim
Employees Worked With
Millad Kaberi
November 23, 2018
Chad need to review how to speak to prospective customers I was very disappointed with Chad who I spoke to when I was inquiring about your 2014 Sienna recently for sale.. Chad was condescending and flipping I was very disappointed with Chad who I spoke to when I was inquiring about your 2014 Sienna recently for sale.. Chad was condescending and flipping rude with me. He suggested that I wanted to play a sporting game when I wanted to understand the pricing policy and or the negotiating practices of the dealership. He suggested that my 2008 Sienna may be worth less than $300.00. Not a good marketing ploy. I have waited 7 days to cool off , but I haven't. Thanks Chad for suggesting I use Kijiji. You are a poor representative for your employer. To the owners of Toyota town please provide him some additional salesmanship education. More
by disappointed
Employees Worked With
Chad Marques, Erin Power
November 22, 2018
Great service at Toyota town London Excellent experience for our first time at Toyota town, our sales person Justin Maki was very friendly and helpful ,we’re so impressed with all the se Excellent experience for our first time at Toyota town, our sales person Justin Maki was very friendly and helpful ,we’re so impressed with all the services they’ve offered us. More
by Lovelynh
Employees Worked With
Nicole Levasseur, Justin Maki
November 20, 2018
The service at Toyota was nothing but a great experience i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handl i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handled my business with expertise and knowledge,,I would highly recommend Toyota to friends and family Thanks Toyota More
by T.Jones
