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ToyotaTown
London, ON
7,328 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,328 reviews
July 14, 2019
Worry free car buying The process of buying a car is usually filled with indecision and anxiety. Shawn made our experience enjoyable and worry free. I would recommend The process of buying a car is usually filled with indecision and anxiety. Shawn made our experience enjoyable and worry free. I would recommend to anyone to visit Toyotatown and ask to talk to Shawn. You’ll be happy with the results. More
by Terry
Employees Worked With
July 14, 2019
Wonderful experience - Greeted promptly upon entering - Was assisted by a salesperson right away - Recommendations were consistent with what I wanted - Salesperson did - Greeted promptly upon entering - Was assisted by a salesperson right away - Recommendations were consistent with what I wanted - Salesperson did everything to accommodate my needs (price range, pick-up date, tight timeline, etc.) - Followed up to make sure everything was ok WOULD HIGHLY RECOMMEND! More
by Katmat
July 13, 2019
Great Service I have had the pleasure of dealing with Firis Sherif over the past few service calls. He has been extremely helpful and his his knowledge and personal I have had the pleasure of dealing with Firis Sherif over the past few service calls. He has been extremely helpful and his his knowledge and personality have made the service process much more enjoyable. More
by Bill
Employees Worked With
Firis Sharif, B B
July 13, 2019
Safety check. Helena greeted us when we came in. She was very knowledgeable, helpful and friendly, a pleasure to work with. We had a safety check done on our Rav4 Helena greeted us when we came in. She was very knowledgeable, helpful and friendly, a pleasure to work with. We had a safety check done on our Rav4 as we were buying out the lease. More
by Cocobean
Employees Worked With
Helena Vrabec
July 11, 2019
Great place Good service. No shuttle on Saturdays. Hope they have that on Saturdays as well. Much longer wait than I expected. Good waiting room. See you in six m Good service. No shuttle on Saturdays. Hope they have that on Saturdays as well. Much longer wait than I expected. Good waiting room. See you in six months More
by peaceeverywhere
Employees Worked With
Amanda Krug
July 11, 2019
Helpful As usual the service was thorough and done in a timely manner. My advisor took me to “parts” to explain a feature, then to the service department whe As usual the service was thorough and done in a timely manner. My advisor took me to “parts” to explain a feature, then to the service department where the technician was able to answer my questions. I appreciate Amanda Krug facilitating this for my peace of mind. . More
by Louise
Employees Worked With
Amanda Krug
July 10, 2019
Exceptional Service Sylvia Donovan was recommended to me about 10 years ago. I was impressed by her professionalism and how comfortable she made me feel through the whole Sylvia Donovan was recommended to me about 10 years ago. I was impressed by her professionalism and how comfortable she made me feel through the whole process. When I bring my car in for servicing, she always checks in with me to make sure I am still enjoying my vehicle selection. Sylvia is a great ambassador for ToyotaTown. I will always deal with Sylvia and I recommend her to my family and friends. More
by Corollagirl
Employees Worked With
July 10, 2019
Quick, Easy, & Friendly Booking a service appointment for my vehicle was super easy and stress-free, as was picking it up! I was immediately greeted, escorted to review the s Booking a service appointment for my vehicle was super easy and stress-free, as was picking it up! I was immediately greeted, escorted to review the service provided, and left with my vehicle without feeling like I wasted any time from my day. This is much appreciated! More
by Carlfamily
Employees Worked With
Firis Sharif
July 10, 2019
Informed, clear and courteous I found the service to be well presented in a very courteous way. Everything was explained in an informed manor that was presented on equal terms. Fr I found the service to be well presented in a very courteous way. Everything was explained in an informed manor that was presented on equal terms. From beginning to end, all was comfortable and no surprises were experienced. I got exactly what I was told I would, which when making a service call is important. Trust is earned here! More
by Rainer1975
Employees Worked With
Helena Vrabec
July 09, 2019
Very happy with Brian’s service and follow up. I’m really happy with my new Toyota Rav 4. I want to thank Brian for sorting out the details of my lease he was very friendly and knowledgeable. I’m really happy with my new Toyota Rav 4. I want to thank Brian for sorting out the details of my lease he was very friendly and knowledgeable. More
by Annnewcar2019!
Employees Worked With
Brian Williams
