ToyotaTown

Good Experience Overall a good experience. Staff was pleasant and easy to work with. Sales person was good natured and she went out of her way to make sure that we Overall a good experience. Staff was pleasant and easy to work with. Sales person was good natured and she went out of her way to make sure that we knew what was necessary. More

Justin was Amazing We had a very positive experience. Justin was thorough and efficient. We knew we were in good hands. He gave us excellent service and was very ac We had a very positive experience. Justin was thorough and efficient. We knew we were in good hands. He gave us excellent service and was very accommodating to my crazy schedule. We appreciated his patience and pleasant nature. We would definitely consider Toyota Town for our future automotive needs. More

personal review for Justin Makie..sales advisor By chance or by design, we happened to meet Justin in the parking lot while we were taking a peek at some of the used cars available for sale. Justin By chance or by design, we happened to meet Justin in the parking lot while we were taking a peek at some of the used cars available for sale. Justin stepped up to answer our immediate question, but further invited us in to chat with him re all the options and answer the rest of our questions. He was professional, precise, and very knowledgeable. His charming demeanor and the way he interacted was very comforting and we felt under no pressure at all. He certainly knew his way through the entire process and after taking us on a test drive, we were sold. There were very few glitches and when one did arise re delivery time of the vehicle, Justin rescheduled his own personal time to make that happen to suit our timeline..We can see Justin as a real asset to your organization... More

Beyond our hopes Upon arrival we asked at the welcome desk for an older, experienced associate to meet with us. Soon, Gwen came to meet us, and instantly we both felt Upon arrival we asked at the welcome desk for an older, experienced associate to meet with us. Soon, Gwen came to meet us, and instantly we both felt a sense of trust and friendship to and from her. She was calm, a good listener, paid attention to what is important to us, considerate, and a straight shooter. She allowed us to move at our speed rather than hers, and is gifted in demonstrating respect. She offered her opinions along the way, and did not push. The ease we felt allowed us to reach for a higher price version of RAV4. Even though we came in to see the Corolla, we did not feel any pressure to test drive the RAV4 We expect to work out the best financial plan, and purchase as soon as the vehicle arrives.. Paul and Michelle More

Tire Change This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire c This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire change, they had washed the car also. I don't usually opt for the free car wash due to the extra time that it takes, however, it was a pleasant surprise this time. More

We have purchased 3 vehicles from Gwen Jones. Wouldn’t think of going to anyone else. Love the cars and love the sales and service! think of going to anyone else. Love the cars and love the sales and service! More

Todd was incredible. He completed a full service on my vehicle, contacted me immediately if anything needed to be done, and his team's detailing was extremely well done. My car looks brand new! I asked a vehicle, contacted me immediately if anything needed to be done, and his team's detailing was extremely well done. My car looks brand new! I asked a lot to be done in a short amount of time but he had it all done on time with high quality. He also reminded me of the value pack I purchased as well as the extended warranty, which was very helpful. I will definitely be back! Thank you for the great service! More

This was my 2nd car bought from Shaun. He was on the ball, and absolutely hilarious. He made my wife and I very comfortable with our purchase. We love our new Camry. I will definitely keep coming back t ball, and absolutely hilarious. He made my wife and I very comfortable with our purchase. We love our new Camry. I will definitely keep coming back to Toyota Town London for all my vehicle purchases if Shaun is the sales man. Thank you for all the help. More

Great Experience David: David made a stressful experience seem painless. He was extremely helpful and you can clearly tell how passionate he is about the work he does. David: David made a stressful experience seem painless. He was extremely helpful and you can clearly tell how passionate he is about the work he does. I felt like a valued customer and I would recommend him to anyone looking to purchase a vehicle. Brian: Brian was very helpful and his expertise peaked my interest in the Toyota brand. I appreciate Brian and David's hard work in putting me in the vehicle that I was looking for! Andre: Andre made me feel very comfortable in terms of financing. He was willing to stay late to ensure all of my questions were answered. More

I was very pleased with the work and customer service Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. More