Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,577 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,577 reviews
January 19, 2020
My recent service experience with Toyota town was nothing short of amazing! Not only did they get me up and running the same day, but did so with no notice! I had a serious issue that demanded immediate atte short of amazing! Not only did they get me up and running the same day, but did so with no notice! I had a serious issue that demanded immediate attention, and desperately needed my truck back ASAP. Firis (my service expert) not only got fit me in to the schedule right away, but recommended the right course of action for me, and had the work completed by the end of the day at a totally reasonable rate! THAT DUDE DESERVES A RAISE!!! Thank you so much!! More
by Amacfnsax
Employees Worked With
Firis Sharif
January 18, 2020
Quick and friendly service! They were super quick and he didn’t try to sell me something I didn’t need. A++. The weather was crappy but they were faster than they told me it would be! didn’t try to sell me something I didn’t need. A++. The weather was crappy but they were faster than they told me it would be! More
by Tricia_flatley
Employees Worked With
Firis Sharif
January 18, 2020
Lexus lease Returned to Sylvia to arrange 6th or 7th Lexus lease. Feel comfortable and confident with her expertise and thorough approach and would recommend her Returned to Sylvia to arrange 6th or 7th Lexus lease. Feel comfortable and confident with her expertise and thorough approach and would recommend her without reservation. More
by broth57975
Employees Worked With
January 17, 2020
I was super impressed with the service I received from ToyotaTown. They were knowledgeable and courteous throughout the whole process. Having bought many cars over the years I can say this was by far the ToyotaTown. They were knowledgeable and courteous throughout the whole process. Having bought many cars over the years I can say this was by far the least painful experience I have had. More
by matthew.robotham
Employees Worked With
Nicole Levasseur, Suzanne Bourdeau
January 16, 2020
Jason is the best service advisor I have had at any dealership from any manufacturer. He is prompt, professional, knowledgeable and relays information well to customers. Shuttle drivers are great but dealership from any manufacturer. He is prompt, professional, knowledgeable and relays information well to customers. Shuttle drivers are great but co-ordination of information on pick up could be better. More
by Dave
Employees Worked With
January 16, 2020
Great overall experience. Had a few hiccups throughout the process, but the problems were dealt with promptly and professionally. Would highly recommend my sales agent Justin Maki from Toyota Town when bu the process, but the problems were dealt with promptly and professionally. Would highly recommend my sales agent Justin Maki from Toyota Town when buying your next vehicle. More
by Walker559
Employees Worked With
Andre de Coning, Justin Maki
January 16, 2020
We are always happy with the service from Todd and ToyotaTown. They are very trustworthy. The work is done quickly and efficiently. They are always clear on what needs to be done and why. ToyotaTown. They are very trustworthy. The work is done quickly and efficiently. They are always clear on what needs to be done and why. More
by mquinn
Employees Worked With
January 16, 2020
Always excellent service from Todd and all the service staff at Toyotatown. Great pricing and attention to detail. Fast in and out always. They know the car and Make great recommendations. staff at Toyotatown. Great pricing and attention to detail. Fast in and out always. They know the car and Make great recommendations. More
by Jim.wagner
Employees Worked With
January 16, 2020
Excellent service! I feel very happy for the attention received during my purchase process and the follow-up after finishing it. My sales consultant was very attentive, I feel very happy for the attention received during my purchase process and the follow-up after finishing it. My sales consultant was very attentive, she answered all my questions and made the process easy and fast. Thanks! More
by kpzc13
Employees Worked With
Suzanne Bourdeau
January 16, 2020
Friendly and Knowledgeable This is our fourth Toyota Highlander (2nd new) that we have bought from Toyotatown and I have to say it was such a seamless process and Kevin Swan and This is our fourth Toyota Highlander (2nd new) that we have bought from Toyotatown and I have to say it was such a seamless process and Kevin Swan and Rita Dalal were awesome. They were both friendly and knowledgeable and did not pressure us. Kevin was especially great because he wanted to ensure husband was part of the deal too so I didn't sign anything without him going over it with both of us. Kevin did a very thorough job in explaining all the features of our 2020 Highlander. Rita is a very friendly and genuinely nice person. She is a benefit to the dealership. She handled all of our financial needs and treated us more than fair with the extras. More
by lwant
