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ToyotaTown
London, ON
7,458 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,458 reviews
February 08, 2020
quick easy painless dropped off my truck and got it back on time. All parts were Toyota brand just like i wanted. quick and easy service. would recommend to any Toyota o dropped off my truck and got it back on time. All parts were Toyota brand just like i wanted. quick and easy service. would recommend to any Toyota owner. More
by mitchhoward24
February 07, 2020
Maintenance/Oil Change Service When we drove in to ToyotaTown Service, we were immediately met by ??? in the garage. He quickly let me know that Amanda would be with me shortly. Fro When we drove in to ToyotaTown Service, we were immediately met by ??? in the garage. He quickly let me know that Amanda would be with me shortly. From the time that she met us at the car, she was friendly, efficient, and knowledgeable. She kept me up to date on my service, with no pressure whatsoever to buy more than I needed. Irene did the final paperwork, and, like Amanda, was friendly, efficient and knowledgeable. Brake Time Café is an excellent piece of the dealership! More
by DR
Employees Worked With
Irene in Service Reception, Amanda Krug
February 07, 2020
ToyotaTown is full of helpful staff always willing to go the extra mile or explain my options before making a decision. I wouldn’t go anywhere else. the extra mile or explain my options before making a decision. I wouldn’t go anywhere else. More
by Natalie W
February 07, 2020
Helena Vrabec at ToyotaTown was incredible & so patient with all of my many questions and provided candid answers. Truthfully an outstanding employee, should get a raise! with all of my many questions and provided candid answers. Truthfully an outstanding employee, should get a raise! More
by nus
Employees Worked With
Helena Vrabec
February 07, 2020
Good people, high quality control and process at Toyotatown. People are knowledgeable and truly care to make the visit hassle free and simple. Even the Brake Time Cafe Folks are friendly! Toyotatown. People are knowledgeable and truly care to make the visit hassle free and simple. Even the Brake Time Cafe Folks are friendly! More
by Digger
February 06, 2020
Terrific buying / leasing experience. Sylvia Donovan was great to deal with and made leasing a new vehicle (2020 Rav4 Hybrid) a very enjoyable event. She gave me all the information I a Sylvia Donovan was great to deal with and made leasing a new vehicle (2020 Rav4 Hybrid) a very enjoyable event. She gave me all the information I asked for and was very knowledgeable and attentive to detail. I would definitely recommend her as the person to deal with at ToyotaTown and will continue to do so for my future leases or purchases. Thank you Sylvia. More
by James Losch
February 06, 2020
Firis is exceptional! I wouldn’t get my car serviced anywhere but Toyota Town, regular maintenance or in need of urgent repairs he gets you in when it works for you, makes sure you are taken care of whe anywhere but Toyota Town, regular maintenance or in need of urgent repairs he gets you in when it works for you, makes sure you are taken care of when you are there and is completely transparent about pricing and making sure you get the best value for your dollar. I have never felt that I overpaid for service at Toyota Town. I genuinely cannot believe the value of the comfortable, welcoming and efficient atmosphere, great quality and value repair and maintenance and five star service! Firis is the best! More
by kate.getliffe
February 06, 2020
Excellent dealership! My family has been coming here for years. They do everything in a timely manner and inform us of issues we may have missed with the car. The service consultants are always kind and fri years. They do everything in a timely manner and inform us of issues we may have missed with the car. The service consultants are always kind and friendly. Helena Vrabec was especially nice and made coming enjoyable! She was very informative and made sure I understood everything that was going well with the car and what I would need in the future. More
by Holly
Employees Worked With
Helena Vrabec
February 05, 2020
Awesome Very welcoming & friendly ..sales person ( Ken Yates ) made us feel comfortable and was very knowledgeable! Presented vehicle very well and explained Very welcoming & friendly ..sales person ( Ken Yates ) made us feel comfortable and was very knowledgeable! Presented vehicle very well and explained all features .. accompanied us on test drive in case we had questions during ..kept promises and we were able to pick up vehicle before expected day & time ..nice surprise! More
by The Rock
Employees Worked With
February 05, 2020
Great service Went to look at the rav 4. I was pleased with the very helpful and friendly service at this dealership. Gwen did a great job of explaining everything. Went to look at the rav 4. I was pleased with the very helpful and friendly service at this dealership. Gwen did a great job of explaining everything. More
by zahid.umer
Employees Worked With
