ToyotaTown

exceptional service Suzanne was extremely helpful and more than all patient. I was having a really hard time deciding what car i wanted to buy, and she went through all t Suzanne was extremely helpful and more than all patient. I was having a really hard time deciding what car i wanted to buy, and she went through all the options with me, explaining in a very understandable way (as english is my second language and i t's difficult for me sometimes). She constantly called, email and provided me quotes and informations whenever i needed . Her professionalism, friendlyness and resourcefulness definitely makes her standout amongst other customer services experiences i have had. I would recommend her to anymore without any hesitation. 11/10, Suzanne even went out of her way, to helped me solve an issue i was having. Just excellent! More

Jason DeFelice goes the extra mile!! Awesome service We went to Toyota Town to have a service person check the wear left on a Michelin Lattitide tire that has been making noise for some time. Senior Serv We went to Toyota Town to have a service person check the wear left on a Michelin Lattitide tire that has been making noise for some time. Senior Service Advisor Jason DeFelice was that person and readily checked the tire for wear that remained so Michelin could be contacted for warranty. I also requested a brake inspection of the 2014 Rav 4. The rear brakes were found to require repair and the front needed servicing. Living 45 km away we needed to return home and leave by noon. The brakes could not be completed by that time. Jason looked after acquiring a loaner vehicle for us to return home to care for an ailing wolfhound and come back. In our absence he contacted Michelin on our behalf to request warrant on the cupping tires making noise. He managed to have Michelin offer a 10% purchase price on 2 new tires. We were very grateful for his extra service and would like to advise the owners how lucky they are to have such a conscientious Service Advisor looking after their customers. Jason really has earned a raise or a decent bonus in our eyes and we hope his employers are aware of this. Thank you once again Jason. GREAT JOB WELL DONE! More

Professional, helpful, friendly I went back to ToyotaTown because of a very good experience on my previous purchase and excellent service support. Suzanne Bourdeau was very helpful I went back to ToyotaTown because of a very good experience on my previous purchase and excellent service support. Suzanne Bourdeau was very helpful as worked through the alternatives, and the other staff members were uniformly friendly and helpful. The car has many systems so Suzanne's help with phone set up and other items was much appreciated. There seems to be a very happy atmosphere with good follow-up but no pressure. It was an excellent experience from start to delivery. More

Quality first service the price Jason DeFelice My first major visit to Toyota Town: On arrival I met Jason DeFelice who advised confirmed this was an all day job. Immediately he advised me that a My first major visit to Toyota Town: On arrival I met Jason DeFelice who advised confirmed this was an all day job. Immediately he advised me that a front end alignment was needed as I drove through the machine on entering the shop. We added it to the list (trust everyone until they prove you wrong). Grateful for the service. He offered me shuttle service. We kept in contact all day and as the car was being worked on he advised me that the brakes, which I had put on the list, did not need to be worked on. A major savings. Thank you, thank you, thank you. Jason had us picked up by shuttle and returned to Toyota Town. As my wife said the car looked brand new, and runs new. I believe in regular maintenance and service. Jason is a main reason I drive from Sarnia to London for service to our Avalon. thank you one more time. By the way the ladies Sheila, Natalie Marsh Lexus and office staff were very friendly and helpful in helping us pass part of the day. Frank F. Vautour More

Awesome Service Geordie is a GREAT salesperson to work with — kept my needs and requests top of mind, and watched for the right vehicle for me. I haven’t purchased ye Geordie is a GREAT salesperson to work with — kept my needs and requests top of mind, and watched for the right vehicle for me. I haven’t purchased yet, and my experience with Geordie makes Toyota an even more attractive choice! More

THE HUNT FOR ANOTHER GREAT TOYOTA! GEORDIE was our sales associate at Toyota Town in London and the experience was perfect from start to the finish of the sale for our second Toyota. C GEORDIE was our sales associate at Toyota Town in London and the experience was perfect from start to the finish of the sale for our second Toyota. Could not ask for any better service really. Nice to see!!! Thanks Geordie we really appreciate it! More

Great service for installation of Toyota Dashcam I recently had a Toyota Dashcam installed on my 2018 Rav4. My car was taken in quickly by Peter, who was friendly as always, and was returned to me wi I recently had a Toyota Dashcam installed on my 2018 Rav4. My car was taken in quickly by Peter, who was friendly as always, and was returned to me with the new installation quite quickly. Great service! More

Customer satisfaction I have no words to express how satisfied I was. My product advisor Justin Maki gave me a wonderful deal on Toyota Rav 4 2019. A quick responder to cu I have no words to express how satisfied I was. My product advisor Justin Maki gave me a wonderful deal on Toyota Rav 4 2019. A quick responder to customers questions. Helped me a lot to understand about vehicle. Bunch of my friends brought Toyota vehicle from Toyota town through the dealer Justin Maki and they are all satisfied. I appreciate your patience and understanding. I am grateful More

Corolla I had a flat tire and Peter was able to help me get it fixed quick and efficiently! Thanks for your help! It was Great service! I had a flat tire and Peter was able to help me get it fixed quick and efficiently! Thanks for your help! It was Great service! More

Excellent! Justin is very knowledgeable and helpful! He is very kind while offering great service. He works hard to make sure the customer experience is excellen Justin is very knowledgeable and helpful! He is very kind while offering great service. He works hard to make sure the customer experience is excellent while looking for a new vehicle. Thanks Justin, for being great! More