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ToyotaTown
London, ON
7,563 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,563 reviews
July 19, 2026
Excellent service from start to finish. Always informed of progress and end video of service work a nice extra. Always informed of progress and end video of service work a nice extra. More
by Dave
Employees Worked With
July 16, 2026
Shawn was great, very friendly and helpful! I didn’t feel pressured and he was very helpful to make things simple and straightforward. I would recommend him anytime Bonnie. I didn’t feel pressured and he was very helpful to make things simple and straightforward. I would recommend him anytime Bonnie. More
by Bonnie
Employees Worked With
July 13, 2026
Shawn was great to deal with! He was pleasant, funny, honest and patient when I was shopping for a used vehicle. He didn't use high-pressure sales tactics, and took the time to ex He was pleasant, funny, honest and patient when I was shopping for a used vehicle. He didn't use high-pressure sales tactics, and took the time to explain all the ins and outs of each vehicle I was considering. I'm really happy with the car I purchased from him. Great customer service from Shawn and Toyota Town More
by Megs
July 11, 2026
Very good reps for the first service we had for a 2026 RAV4. The staff were all fantastic. Answering all the questions with a caring attitude. Much appreciated. RAV4. The staff were all fantastic. Answering all the questions with a caring attitude. Much appreciated. More
by Bresettv5
July 04, 2026
Purchased my new 2026 4 runner from Shawn Longworth not our first vehicle purchasing from him. Great customer service will keep going back very happy. our first vehicle purchasing from him. Great customer service will keep going back very happy. More
by Crystal Simard
Employees Worked With
July 04, 2026
The sales team was patient, answering my questions without pressure to rush into a deal. without pressure to rush into a deal. More
by Shirl-Cat
Employees Worked With
July 03, 2026
Was very pleased with the service Shawn provided. Very friendly, knowledgeable and provided a seamless transaction with my vehicle purchase. Very friendly, knowledgeable and provided a seamless transaction with my vehicle purchase. More
by John Avgeropoulos
Employees Worked With
July 03, 2026
I would like to sincerely update my review from one star to five stars. I am extremely grateful to the entire Toyotatown Service team for their exceptional service and professionalism. They went above and b to five stars. I am extremely grateful to the entire Toyotatown Service team for their exceptional service and professionalism. They went above and beyond to ensure my needs were met and did a fantastic job in handling my vehicle and addressing my concerns. I especially want to thank the manager, the assistant, and the technician for taking the time to speak with me personally. Their willingness to listen, understand my situation, and provide thoughtful solutions truly made a difference. Additionally, I would also recommend the salespeople, as they were friendly, helpful, and made the entire process smooth and pleasant. Their dedication and care have restored my confidence in their service, and I highly recommend Toyotatown Service to anyone in need of reliable and customer-focused automotive care. Thank you once again for your outstanding support! More
by Ammar Al-Doori
Employees Worked With
N/A
July 02, 2026
I went in to get more information about the GR86 and ended up getting it 1 week later, great customer service and swift service! ended up getting it 1 week later, great customer service and swift service! More
by francois
