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ToyotaTown
London, ON
7,473 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,473 reviews
January 28, 2026
Shawn is a professional sales specialist with great knowledge, expertise and customer support. He assisted us with finding the right Lexus. Shared all details with care and patience. And supported us t knowledge, expertise and customer support. He assisted us with finding the right Lexus. Shared all details with care and patience. And supported us to finalize the deal. He also has a great sense of humour and made the entire experience easy and fun for us. Thanks Shawn! More
by Samin
Employees Worked With
January 25, 2026
Mr. Daniel is exceptional in what he does. I really appreciate all his help sincerely. appreciate all his help sincerely. More
by ifedolapo2002
Employees Worked With
January 22, 2026
Sylvia Donovan and Janine Feenstra are the dynamic duo from start to finish. Amazing experience from start to finish. Amazing experience More
by sue123
January 15, 2026
I went here just with some questions and without being pressured was able to come to my own decision on getting a vehicle. Rare not to be pressured or have some sale tactics run. Michael is a saint. pressured was able to come to my own decision on getting a vehicle. Rare not to be pressured or have some sale tactics run. Michael is a saint. More
by Mark Johnson
Employees Worked With
January 14, 2026
From the time I entered the dealership everyone was very personable and friendly. Shawn has such a positive attitude and easy going manner, it make the experience stress free. He was very thorough with pa personable and friendly. Shawn has such a positive attitude and easy going manner, it make the experience stress free. He was very thorough with paperwork and answered all questions. I also appreciated the prompt responses to any calls or emails. More
by jhetherington
Employees Worked With
January 13, 2026
Sylvia Donovan is friendly, helpful, and considerate. I recently picked up my 2026 Prius Hybrid at Toyota Town and it was a very positive experience. I recently picked up my 2026 Prius Hybrid at Toyota Town and it was a very positive experience. More
by JaneVA
Employees Worked With
January 12, 2026
Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments and professional staff throughout all the company's departments More
by hmitchell407407
January 11, 2026
This week I purchased my second Toyota Highlander (Hybrid this time)from Geordie at ToyotaTown. The experience was great both times. Everyone is very professional at this dealership and the communication f this time)from Geordie at ToyotaTown. The experience was great both times. Everyone is very professional at this dealership and the communication from Geordie was perfect. Janine in the Finance department was also wonderful explaining all the paper work. Both of them worked to get me in my new vehicle days after it arrived, including going out of the way to get my winter tires on the new vehicle. Thank you! More
by paul m
January 11, 2026
Great service, LaToya is friendly, informative, and has a good sense of humour. Our shuttle service was well coordinated and the driver was pleasant. good sense of humour. Our shuttle service was well coordinated and the driver was pleasant. More
by Kloblaw
Employees Worked With
January 08, 2026
LaToya was excellent. Nothing but good things to say about her. But I don't get what you guys are doing there. I walk in and all the desks say "go out to the garage". I Nothing but good things to say about her. But I don't get what you guys are doing there. I walk in and all the desks say "go out to the garage". I wonder out there and no one even notices I'm there. I'm not sure if I should interrupt someone, if I should line up somewhere, if someone has even noticed I walked in. They had me an elevelope to fill out and just disappear. I finally waited enough that I went outside and put it in the box as if I came after hours. When I go to pick up my car it's the same thing. I just stand around trying to look as confused as I can and hope someone notices. I finally interrupted someone and he couldn't even hear me because some sort of loud work is being done and quite frankly, he seemed a bit annoyed that I needed to talk to him at all. I was quoted $500 for a key. For a key. I was quoted $145 from a third party. Honestly, I'm going to look for a third party for maintenance as well at this point. If I'm going to be paying $170 an hour I guess I'd like to witness something a little more professional. Doesn't help that you closed down the cafe either. The optics of that shuttered feature says a lot. More
by Jason Minshull
Employees Worked With
