Toyota on the Trail
Edmonton, AB
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905 Reviews of Toyota on the Trail
Great service. Vehicle was ready on time. Shuttle service was very accommodating. Whatever was done on my rav4 was explained nicely. These people really know how to explain technical stuff in easy words was very accommodating. Whatever was done on my rav4 was explained nicely. These people really know how to explain technical stuff in easy words More
Very well received. Smiling and friendly people, ready to help. Excellent service and follow-up. Anticipated my needs. Felt welcomed and was offered coffee in the reception room. I was also offered a r to help. Excellent service and follow-up. Anticipated my needs. Felt welcomed and was offered coffee in the reception room. I was also offered a ride home. More
Sun Toyota USED to be awesome. The service advisors new my name and remembered me each visit. Since Wheaton took over it feels like the domestic vehicle dealerships I used to deal with. Too busy. I call my name and remembered me each visit. Since Wheaton took over it feels like the domestic vehicle dealerships I used to deal with. Too busy. I call and wait and wait and wait for a service advisor to free up to take an appointment. I realize you have to make a profit but is too busy for this little dealership good for customer service? Everyone seemed over worked. I have seen an instance when someone was stressed and slammed the phone down and gave a colleague a evil look. All this instills very little confidence. It is now just like everyone else. Is that what you really wanted? unfortunately people will keep going back because of its location on whyte. I will try to find other places in the area. More
I find the people friendly and helpful. They always are on time and if they take longer they explain why. I will always buy at this dealer ship on time and if they take longer they explain why. I will always buy at this dealer ship More
This deler offer a good service starting with the big and friendly smile of Veronica. She a great advisor- an seller of course, and a provider of freindly advises for you and your car. Keep up Veronica, friendly smile of Veronica. She a great advisor- an seller of course, and a provider of freindly advises for you and your car. Keep up Veronica, More
I brought my car in for an oil change and winter tire switch over. I've been going to Sun Toyota for service for 7 years now. Every one is always friendly and helpful. Although there are places closer to switch over. I've been going to Sun Toyota for service for 7 years now. Every one is always friendly and helpful. Although there are places closer to my house, I am happy to drive the extra distance to Sun Toyota. More
Efficient scheduling and helpful staff; handled all required service in a timely manner and were very clear about the costs. Overall a very enjoyable experience as far as auto maintenance goes. required service in a timely manner and were very clear about the costs. Overall a very enjoyable experience as far as auto maintenance goes. More
Service people where unhappy and uninformative. Did not seem to appreciate my business and did not offer any helpful tips or other services. I can receive the same service cheaper and would obtain more ca seem to appreciate my business and did not offer any helpful tips or other services. I can receive the same service cheaper and would obtain more car care advice plus other inspections within the overall price. More
dropped off my vehicle for maintenance/service was asked dropped off my vehicle for maintenance/service was asked if I needed a ride anywhere- nice. :o) It was ready when I told them I needed it to be. dropped off my vehicle for maintenance/service was asked if I needed a ride anywhere- nice. :o) It was ready when I told them I needed it to be. Only thing that was disappointing, I was told that because of new management I would no longer be offered my lifetime free oil-changes.. :o( I may have to shop around now or use coupons, 45 dollars seems expensive for an oil change. More