Toyota on the Trail
Edmonton, AB
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951 Reviews of Toyota on the Trail
I saw the add for my now new truck in a local paper, then looked it it on Sun Toyotas website. Ashlee did a fantastic add on the truck, which made me want to go check it out. Ashlee was helpful right from looked it it on Sun Toyotas website. Ashlee did a fantastic add on the truck, which made me want to go check it out. Ashlee was helpful right from the start, not being pushy, and being as honest as she could about the truck. I did realize it wasn't new, and that she wasn't the previous owner, but she said it the way it was. She didn't hesitate to let me take it for a test drive, or to take it in to look it to a friends to get another opinion about the truck. There were a few small issues I had with it, and she was very very helpful with getting them dealt with... Even after the sale!! Thanks Ashlee!! More
My car was indicating that the battery on my remote starter was getting low and needed to be replaced. So I went to the dealership to see if they could help me get that fixed. Not only did I get a re starter was getting low and needed to be replaced. So I went to the dealership to see if they could help me get that fixed. Not only did I get a replacement battery within minutes, but Dennis was very helpful in showing me how to take the old battery out and exactly how to place in the new battery and put the remote back together again. Very refreshing to have someone take the time and cheerful consideration over such a small matter, often considered too trivial to spend any time on. More
Sandeep was very helpful. All the staff were welcoming. I particularly love the free WIFI and my service did not take that long. Great Experience. particularly love the free WIFI and my service did not take that long. Great Experience. More
Quick, friendly and comprehensive. Clean and comfortable waiting room. Used the shuttle service in the past and found it very timely and friendly. Thank you waiting room. Used the shuttle service in the past and found it very timely and friendly. Thank you More
I rated the service at Sun Toyota as excellent due the the friendliness of the staff, their ability to get the work done within a reasonable. From the front desk personnel to the service personnel - every the friendliness of the staff, their ability to get the work done within a reasonable. From the front desk personnel to the service personnel - everyone is always helpful. I also appreciate the telephone reminder I get the day before an appointment and the follow up call after a servicing. More
I came in to have my tire fixed. It turned out that I needed a new tire. Unfortunately, my car wasn't going to be ready when promised and I was worried that I wouldn't be able to pick my kids up from sc needed a new tire. Unfortunately, my car wasn't going to be ready when promised and I was worried that I wouldn't be able to pick my kids up from school. Jessica offered me a loaner car until my car was ready. Great customer service! More
The service is great and friendly. I would consider improving the time it take to do the service. The price is a bit expensive even though it is almost similar to other dealers. improving the time it take to do the service. The price is a bit expensive even though it is almost similar to other dealers. More
Service was good, asked for assistance in resetting the interior clock but they couldn't help me, stating that the previous owners had tampered with the electronics making it too difficult? Anyways fair pr interior clock but they couldn't help me, stating that the previous owners had tampered with the electronics making it too difficult? Anyways fair price for a synthetic oil change. Parking was difficult though, looking forward to the new place. More
I have been with this dealer for 12 years now and have always been very happy with the service - all employees are very friendly and helpful, the work is always done within the time frame they say it will always been very happy with the service - all employees are very friendly and helpful, the work is always done within the time frame they say it will take (or faster), and I appreciate the quality control followup by phone afterwards. Today I was in for service of my vehicle, and Sandeep was friendly and explained what needed to be done and what it would cost, and - while I was in the waiting room area - he came over to inform me that they had found another small service that was required in order to keep my vehicle in optimal state, and what the cost would be. I had a comfortable wait and everything was ready on time. More
I thought Jess was terrific, but I hesitate to give anything or anyone a perfect rating because perhaps perfection is rarely, if ever found in the human experience. However, if there was an option to r anything or anyone a perfect rating because perhaps perfection is rarely, if ever found in the human experience. However, if there was an option to rate Jess and the overall experience at 4.5, I would do that. More





