Toyota on the Trail

This was a very unique situation as I live in Jasper and only had 1 day to come test the car out, purchase it, register it, etc. and drive it back to Jasper. My father (who lives in Windsor, Ontario) was he only had 1 day to come test the car out, purchase it, register it, etc. and drive it back to Jasper. My father (who lives in Windsor, Ontario) was helping to do the research on the car for me which also made the situation a little different. Ashlee ensured that this was a stress free experience, was VERY helpful and responded to his e-mails and our phone calls in a timely manner, providing us with any information we required. Ashlee also went above and beyond by taking the car out for a test drive with a mechanic as per my father's request to listen for a few things before I got there. When I arrived in Edmonton, Ashlee had two cars ready for me to try out, she came with me to test the cars and was friendly from the moment I arrived until the moment I left. After I made the purchase, I was directed to Deepinder who sorted out the financial side of things. He was also very pleasant and made me feel assured that everything was handled appropriately. When I finalized things with him, I had to complete the process for insuring the vehicle. At this stage he allowed me to use the computer and phone in his office and helped to ensure the process went as smooth as possible. I am extremely satisfied with my purchase and the service I received from all employees of Sun Toyota. The entire process was stress free and all of the extra help everyone provided is GREATLY appreciated. Thank you! More

The service was great. Efficient and quick, I enjoy my time at this dealership. I will be there again. Friendly environment with great people, the service fee was reasonable I am very happy with this deal time at this dealership. I will be there again. Friendly environment with great people, the service fee was reasonable I am very happy with this dealership. Thank you. More

Good service, reminds the due date for vehicle service and they have very friendly staff give advice on the works need to be done for the vehicle. and they have very friendly staff give advice on the works need to be done for the vehicle. More

Chris in service was awesome! - He is who really went the extra mile - came immediately after I called and boosted my car so I could get it in the shop. They were quick and friendly :) Car works great! extra mile - came immediately after I called and boosted my car so I could get it in the shop. They were quick and friendly :) Car works great! More

I thought my entire visit was fantastic from the free coffee I was offered at the drop off to the popcorn I was offered at pick up. The shuttle driver was very friendly and so was Veronica. The only coffee I was offered at the drop off to the popcorn I was offered at pick up. The shuttle driver was very friendly and so was Veronica. The only thing that I did not like was the fact that I was still charged the diagnostic fee even though I had work completed the same day. Most dealerships wave that fee once the work is completed More

The person on the front desk, Mr. Jadhav has been very courteous and helpful. He explained all components of service and pricing in an easy to understand manner. He made me feel comfortable. Being very kn courteous and helpful. He explained all components of service and pricing in an easy to understand manner. He made me feel comfortable. Being very knowledgeable he makes an excellent customer service person. More

I would like to Thank Ashlee for helping my daughter I would like to Thank Ashlee for helping my daughter & I purchasing the 2010 Cobalt over the Internet. Making large purchases this way can be very I would like to Thank Ashlee for helping my daughter & I purchasing the 2010 Cobalt over the Internet. Making large purchases this way can be very stressful. I have to admit i had my doubts as any would in this situation, you bought us comfort and trust in our many email. Always supplying proper paperwork to back the product . The way you handled the purchase going over and above was reassuring, knowing the quality of person definitely eased the mind. This was a quick painless sale. Thank You Ted and Jamie Robson P.S we may fly in for a visit in July ,might stop in for a quick oil change and a meeting! Keep up the good work! More

Friendly, effective, helpful service beyond what I have experienced at any other dealership began before i even got in the door. Vehicle problems noted and resolved by making time for extra work. My car to experienced at any other dealership began before i even got in the door. Vehicle problems noted and resolved by making time for extra work. My car told me it even enjoyed the sleep-over! Drop off and Pick up shuttle device was also great. More

The car appears to be running well. I really appreciated the coffee from the fancy machine. I like the location of Sun Toyota. Will the service centre be moving? the coffee from the fancy machine. I like the location of Sun Toyota. Will the service centre be moving? More

Right when I talked to Sandeep all I could feel was dishonesty, greed, and selfishness. We are ALL trying to make a buck and survive. Disgusting experience. Makes me wish I went with another car make. dishonesty, greed, and selfishness. We are ALL trying to make a buck and survive. Disgusting experience. Makes me wish I went with another car make. More