Toyota on the Trail

Best experience buying a new vehicle I live in Calgary, and the prices for new vehicles seem to be far more expensive than vehicles in Edmonton. I inquired online about a 2017 Tacoma, and I live in Calgary, and the prices for new vehicles seem to be far more expensive than vehicles in Edmonton. I inquired online about a 2017 Tacoma, and within 20 minutes I had a text message from a salesman asking what he could do to earn my business. 3 days later I'm driving up to Edmonton with my dad to take delivery of a 2018 Tacoma that we were getting for an unbelievable price. Every employee at the dealership was kind, helpful, and their only concern was if we were happy with the service. The new car sales manager even approached us as we were about to leave to thank us for our business. My dad made the comment that this was by far the easiest and most positive experience buying a new vehicle. Words can't describe how impressed both my dad and myself are with the service and experience. We love our 2018 Tacoma! More

Good sales person Sumit is good and very helpful. I will come back again to buy another new vehicles because of him. He helped us to pick the right and nice one. Sumit is good and very helpful. I will come back again to buy another new vehicles because of him. He helped us to pick the right and nice one. More

Bought a 2018 RAV from Sumit Great service and best price. We were shopping around and found that Toyota on the trail has the best price and great service. We are very happy to d Great service and best price. We were shopping around and found that Toyota on the trail has the best price and great service. We are very happy to deal with Sumit the product advisor who is kind and knowledgable. Thank you More

Great service Came in looking for a used vehicle and was referred to Sam who helped me find something closer to what I had in mind. Didn’t bother me with emails and Came in looking for a used vehicle and was referred to Sam who helped me find something closer to what I had in mind. Didn’t bother me with emails and calls and let me take my time getting back to him. More

Experiencing a purchase We were first impressed by the introduction to the Toyota dealership and the discussion of the vehicles available by a very knowledgable advocate, S We were first impressed by the introduction to the Toyota dealership and the discussion of the vehicles available by a very knowledgable advocate, Sumit Banerjee. His detailed knowledge of Toyota products and his positive comments prompted us to return some months later to purchase a Toyota Corolla as he had inltially suggested. Thank you Mr, Banerjee and Toyota on the Trail! A & B Dorosh More

Service Department is Excellent! Have been dealing with this Toyota Dealership since before the Wheaton group purchased it. I am continuously surprised with the amazing service I have Have been dealing with this Toyota Dealership since before the Wheaton group purchased it. I am continuously surprised with the amazing service I have received over the years since they have taken over operations. Scott the Service Manager is always willing to talk and doesn't hesitate at going above and beyond to look after the customer. I am on my second 4Runner from this dealership, and do not hesitate to share my positive experiences with Toyota on the Trails' Service Department. Keep up the great work team! More

Above and Beyond Since moving to Edmonton about a year ago, my experience with Toyota on the Trail was great, until it wasn't. I had made an afternoon appointment whil Since moving to Edmonton about a year ago, my experience with Toyota on the Trail was great, until it wasn't. I had made an afternoon appointment while my mother was in town visiting, which would allow me to drop off my vehicle and take the shuttle back home while my mother watched my baby. Except when I got to my appointment, there was only a one way shuttle service available, making me unable to have my tires changed because I had to be home to feed my daughter when she woke from her nap, and only having the one vehicle, I would have no way back to dealership to pick up my vehicle after the tire change. There are very few opportunities that I have someone to watch my baby, which made getting the tires changed at this appointment so important, so I was quite upset when the shuttle would not pick me up at home enabling me to get my tires changed. When the Service Manager, Scott, found out that I had left without getting my tires changed because there was no shuttle service, he very quickly changed the bad experience to a great one, truly going above and beyond. Scott and the Assistant Service Manager arranged a few days later to come to my home and pick up my truck to bring to the delearship to have the tires changed and later drop it back off, allowing me to stay home with my baby. The service that was provided was certainly more than I could have ever asked for and I am so appreciative that they went above and beyond in making it up to me. I can't imagine that you could find better customer service anywhere else. Thank you again Toyota on the Trail. More

Excellent service My experience with toyota personnel was awesome. They are all accomodating from the product advisor to the manager. They give you enough time to think My experience with toyota personnel was awesome. They are all accomodating from the product advisor to the manager. They give you enough time to think and very willing to answer all the questions I had. The best part was they tried to understand the budget and give the best deal that they could give in order to satisfy customer. Thumbs up to all. More

new car purchase Kim in service was excellent in helping us figure out whether it was worth our while to fix the transmission of our 2005 RAV4. After deciding to trade Kim in service was excellent in helping us figure out whether it was worth our while to fix the transmission of our 2005 RAV4. After deciding to trade it in instead, we were immediately able to meet with Clayton to go over a couple of alternatives. We considered three cars and test drove a 2017 Corolla IM and a Prius C. Those two test drives were sufficient to know we didn't need to try the new CH-R. Clayton took the time to understand our concerns and needs and explained the features of the car that were pertinent to us. It ended up being an easy decision - it made more sense to trade-in for a Prius C rather than repair our RAV4. Both Clayton and Ryan made financing a breeze. Wheaton Toyota on the Trail made trading in a car an enjoyable experience. I highly recommend them - their service makes the difference. More

Excellent Gillian did excellent job when we are looking for a mini van she help us since day 1 until delivery day..she knows how to take good care a client! Gillian did excellent job when we are looking for a mini van she help us since day 1 until delivery day..she knows how to take good care a client! More